Blackberry BLACKBERRY CURVE 8350I User's Guide

BlackBerry Curve 8350i SmartphoneVersion: 4.6.1User Guide

ShortcutsDepending on the typing input language that you are using, some shortcuts might not be available.BlackBerry basics shortcuts• To move the cur

5. Press the Menu key.6. Click Save.To stop encrypting the files in the device memory and on a media card, change the Encryption Mode field to None.Re

• To pan down in a picture, press 8.• To pan right in a picture, press 6.• To pan left in a picture, press 4.• To return to the center of a picture, p

Turn off mass storage mode, 98Format a media card, 97My device is not using the correct ring tone or wallpaperIf you are using a ring tone or wallpape

BrowserBrowser basicsBrowsing web pagesVisit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry®

Move back or forward a web page1. On a web page, press the Menu key.2. Click Back or Forward.Refresh a web page1. On a web page, press the Menu key.2.

Return to the home page1. On a web page, press the Menu key.2. Click Home.Close the browser1. On the Home screen, click the Browser icon.2. Press the

Send a link or picture from a web page1. On a web page, highlight or pause on a link or picture.2. Press the Menu key.3. Click Link Address or Image A

Browser bookmarksAbout bookmarks for web pagesYou can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whet

6. Click Send Bookmark.7. Click a message type.To return to the browser after you send the message, press the Escape key.Delete a bookmark for a web p

Delete a bookmark folder for web pagesYou can only delete folders that you created.1. On the Home screen, click the Browser icon.2. Highlight a folder

• To reply to a message, press R.• To reply to all in an email message or a PIN message, press L.• To forward a message, press F.• To file a highlight

Listen to web feed contentIf your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to

Browser optionsChange the default browser view1. On the Home screen, click the Browser icon.2. Press the Menu key.3. Click Options.4. Click General Pr

2. Press the Menu key.3. Click Options.4. Perform any of the following actions:• To stop displaying pictures, click Browser Configuration. Change the

Receive a prompt before closing the browser or running a script1. On the Home screen, click the Browser icon.2. Press the Menu key.3. Click Options.4.

You can use the WAP Browser configuration to access web pages from your wireless service provider that enable you to configure your accountinformation

TLS optionsTLS Default:Specify the type of TLS or SSL connection that your browser uses for HTTP connections. To use a direct TLS or SSL connection, c

Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data thatis encrypted usi

2. Click Advanced Options.3. Click Browser Push.4. Perform one of the following actions:• To reject all browser push messages, clear the Enable Push,

• To switch between Column view and Page view, press Z.• To zoom in to a web page, press I.• To zoom out from a web page, press O.• To move to a speci

I cannot play a song or video on a web pageYour BlackBerry® device might not support the size or file format of the song or video file.I receive a pro

• To move to the next slide when viewing a presentation in slide view, press N.• To move to the previous slide when viewing a presentation in slide vi

Date, time, and alarmSet the date and time1. In the clock, press the Menu key.2. Click Options.3. Click Set Time.4. Click the Time field.5. Roll the t

5. Press the Menu key.6. Click Save.Change the clock faceYou can set a different clock face for the clock, stopwatch and timer.1. On the Home screen,

3. Click Options.4. In the Bedside Mode section, perform any of the following actions:• To receive LED notification when bedside clock mode is turned

2. Press the Menu key.3. Click Stopwatch.4. Click the start/stop icon.5. Perform any of the following actions:• To record lap times, click the lap ico

Personal organizerContactsContact basicsAdd a contact1. In the contact list, click Add Contact.2. Type the contact information.3. Press the key.4. Cl

Add a pause or a wait to a phone number1. After typing the main part of a phone number in a phone number field, press the Menu key.2. Click Add Pause

• To delete a contact from the contact lookup results, click Delete.• To delete the contact lookup results, click Delete Lookup.• To start a new conta

4. Highlight the caller ID picture.5. Press the Menu key.6. Click Replace Picture.7. Highlight a picture.8. Press the Menu key.9. Click Select.10. Cen

2. Press the Menu key.3. Click Edit Group.4. Click a contact.5. Click one of the following menu items:• Add Member• Change Member• Delete Member6. Pre

5. Press the Menu key.6. Click Save.Contact list optionsSort contacts or tasks1. In the contact list or task list, press the Menu key.2. Click Options

• To insert a slash mark (/) in the web address field, press the Shift key and the Space key.• To stop loading a web page, press the Escape key.• To c

Contact troubleshootingCustom contact list field data is not appearing on my computerYou can only synchronize the data in a custom contact list field

2. Press the key.3. Click New.4. Type the appointment information.5. If the appointment recurs, change the Recurrence field.6. Press the key.7. Cli

Relative Date:Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday ofe

MeetingsSchedule a meetingTo perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Se

2. Click View Calendar.To return to the meeting invitation, press the Escape key.Check availability of meeting participantsTo perform this task, your

Conference call meetingsAbout conference callsYou can create two types of conference calls with your BlackBerry® device. If your organization or a con

Enter a conference call meetingPerform one of the following actions:• In a meeting notification, click Join Now.• In the calendar, highlight the meeti

Change the start and end time for days1. On the Home screen, click the Calendar icon.2. Press the Menu key.3. Click Options.4. Click General Options.5

4. Click General Options.5. Change the First Day of Week field.6. Press the Menu key.7. Click Save.Hide free time in Agenda view1. On the Home screen,

3. Click Options.4. If necessary, click General Options.5. Change the Confirm Delete field to No.6. Press the Menu key.7. Click Save.View the number o

Typing shortcuts• To insert a period, press the Space key twice. The next letter is capitalized.• To capitalize a letter, hold the letter key until th

2. Press the Menu key.3. Click Options.4. Click a calendar.5. Change the Display Reminders field.6. Press the Menu key.7. Click Save.Change the defaul

Calendar troubleshootingI cannot schedule appointments that span multiple daysIf you use IBM® Lotus Notes®, you cannot schedule appointments that span

7. Click Save.Recurrence fieldsEvery:Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.Relative Date:Set whet

Check spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, pr

2. Press the Menu key.3. Click Options.4. Click General Options.5. Change the Show Tasks field to Yes.6. Press the Menu key.7. Click Save.Turn off the

3. Press the Menu key.4. Click Edit.5. Change the memo information.6. Press the Menu key.7. Click Save.Send a task or memo1. On the Home screen or in

7. Click Save.View the number of tasks or memos stored on your device1. On the Home screen or in the Applications folder, click the MemoPad icon or th

Sort contacts, tasks, or memos by category1. In the contact list, task list, or memo list, press the Menu key.2. Click Filter.3. Select the check box

Notification profilesNotification basicsAbout notification profilesNotification profiles define how your BlackBerry® device notifies you of calendar a

11. To set notification options for another item, repeat steps 5 through 10.12. Press the Menu key.13. Click Save.Change a notification profile1. In t

• To view status information at the top of a map, press U. To hide status information at the top of a map, press U again.• To view tracking informatio

• To turn off all notification, including notification profile exceptions and LED notification, click Off.Related topicsSilence the alarm, 120Download

6. Press the Menu key.7. Click Save.To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On.Turn on LED n

10. Change the Custom Ring Tone field.11. Press the Menu key.12. Click Save.Change the order of notification profile exceptions1. In the profile list,

About custom ring tonesYou can assign a custom ring tone to a contact without changing other notifications.Custom ring tone options appear with your c

TypingTyping basicsType a symbol1. Press the Symbol key.2. Type the letter that appears below the symbol.Type an accent or special characterTo type an

Cancel a text selection1. With text selected, press the Menu key.2. Click Cancel Selection.Set the cursor speed1. On the Home screen or in a folder, c

Typing input methodsSwitch typing input methods1. On the Home screen or in a folder, click the Options icon.2. Click Language.3. Perform one of the fo

Type in Arabic or Russian using SureType technologyYou can only perform this task if your keyboard displays Arabic or Russian letters.1. Press the let

Correct spelling while you typeBy default, your BlackBerry® device underlines words that it does not recognize.1. Place the cursor in the underlined w

5. Type a word or letter combination.6. Press the Enter key.7. Press the Menu key.8. Click Save.Change a word in the custom dictionary1. On the Home s

PhonePhone basicsFind your phone numberPerform one of the following actions:• To view your active phone number, from the Home screen, press the Send k

4. Click New.5. Type a word or letter combination.6. Press the Enter key.7. Press the Menu key.8. Click Save.Change a word in the custom dictionary1.

2. Click Language.3. Click Input Options.4. Clear the Use Contacts as Data Source check box.5. Press the Menu key.6. Click Save.AutoTextAbout AutoText

Change an AutoText entry1. On the Home screen or in a folder, click the Options icon.2. Click AutoText.3. Click an AutoText entry.4. Change the AutoTe

• To cut highlighted text when typing, press the Shift key and the Backspace/Delete key.• To copy highlighted text when typing, press the Alt key and

LanguageChange the display languageTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contac

4. Press the Menu key.5. Click Save.Switch typing input methods1. On the Home screen or in a folder, click the Options icon.2. Click Language.3. Perfo

1. On the Home screen or in a folder, click the Options icon.2. On the Language screen, verify whether the Input Language Selection Shortcut field is

4. Press the Menu key.5. Click Save.Language troubleshootingSome characters do not appear correctly on my deviceThe BlackBerry® Enterprise Server or B

Display and keyboardBacklightingAbout backlightingThe backlighting for the screen and keyboard is designed to adjust automatically so that you can use

2. Click Pictures.3. Click a category.4. Highlight a picture.5. Press the key.6. Click Set As Home Screen Image.To clear the picture from the Home s

Place a call on holdIf your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.1. During a call, press the Menu key.2.

3. Type a name for the folder.4. To change the folder icon, in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Cli

Keyboard optionsTurn on key tones1. On the Home screen or in a folder, click the Options icon.2. Click Screen/Keyboard.3. Set the Key Tone field to On

Set the trackball sensitivityYou can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensit

Download a themeDepending on your wireless service provider, this feature might not be supported.1. On the Home screen or in a folder, click the Optio

• Assign a different application to the key.User GuideDisplay and keyboard172

SearchMessages, attachments, and web pagesSearch for messagesYou can search for messages on your BlackBerry® device. You might also be able to search

Include Encrypted Messages:Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages.Service:If your

Search for text in a message, in an attachment, or on a web pageTo search for text in a presentation, you must view the presentation in text view or i

Organizer dataSearch for organizer dataYou can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home

Search shortcuts• To search for a contact in a list of contacts, type the contact name or initials separated by a space.• To search for text in a mess

1. From the Lock screen, press the Menu key.2. Click Place Call.3. Perform one of the following actions:• Type a phone number.• Type part of a contact

SynchronizationAbout synchronizationThe wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, t

7. Press the Menu key.8. Click Save.It takes a short period of time for messages to be deleted over the wireless network.To delete messages on your de

Manage email reconciliation conflictsSet the On Conflicts option for each email address that is associated with your BlackBerry® device.1. On the Home

Delete all device dataBefore you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you

Reconcile email messages over the wireless network, 178I am not receiving email messages from personal folders on my computerIf your BlackBerry® devic

Bluetooth technologyBluetooth technology basicsAbout Bluetooth technologyBluetooth® technology is designed to enable you to establish a wireless conne

4. Press the Menu key.5. Click Connect.To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnec

3. If necessary, click a category.4. Highlight a media file.5. Press the Menu key.6. Perform one of the following actions:• To send a picture file, cl

Restrict outgoing calls1. On the Home screen or in a folder, click the Options icon.2. Click Bluetooth.3. Press the Menu key.4. Click Options.5. Set t

Turn off the prompt that appears when connecting or pairing1. On the Home screen or in a folder, click the Options icon.2. Click Bluetooth.3. Highligh

• If your device is locked, press the Menu key. Click Emergency Call. Click Yes.If the country you are in supports multiple emergencynumbers, your dev

Wireless BypassThis service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Softwareso

7. Click Save.Bluetooth technology troubleshootingI cannot type a passkey on a Bluetooth enabled deviceIf you cannot type a passkey on a Bluetooth® en

GPS technologyDepending on your wireless service provider, this feature might not be supported.About GPS technologyDepending on your wireless service

3. Click GPS.4. Perform one of the following actions:• To turn off location aiding, change the Location Aiding field to Disabled.• To turn off locatio

MapsMap basicsGet directions1. On the Home screen, click the Maps icon.2. On a map, press the Menu key.3. Click Get Directions.4. Perform one of the f

• To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with aBluetooth® enabled

Set a home or work address1. On a map, press the Menu key.2. Click Layers.3. If necessary, expand the Favorites folder and the Locations folder.4. Hig

2. On a map, press the Menu key.3. Click Add To Favorites.4. Perform any of the following actions:• To rename the bookmark, in the Label field, type a

3. Click Find Location.4. Click Favorites.5. Highlight a bookmark.6. Press the Menu key.7. Click Move.8. Click a new location.Map optionsSet the GPS r

View north at the top of a mapBy default, when you are tracking your movement, the direction that you are moving appears at the top of the map.1. On a

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Change the default volume for callsYou can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.

• To zoom out from a map, press O.• To move to the next direction on a route, press N.• To move to the previous direction on a route, press P.• To vie

BlackBerry MessengerContactsAdd a contactYou must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger cont

Turn off invitation forwarding optionsIf you turn off invitation forwarding, contacts that you invite can only accept invitations from the original em

4. Click OK.Move a contact to a different group1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact.2. Press the Menu key.3. C

Add an emoticon1. When composing a message, press the Symbol key twice.2. Click an emoticon.Send a file to a contact1. During a BlackBerry® Messenger

5. Click Save.To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes.Prevent conversations from appearing in the main

4. Type a message.5. Click OK.Send your GPS location to a contactTo perform this task, you must set a GPS receiver to use.1. In BlackBerry® Messenger,

Show when you are listening to an audio file1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key.2. Click Options.3. Change the

ApplicationsSwitch applications1. In any application, press the Menu key.2. Click Switch Application.3. Perform one of the following actions:• If the

Receive a device password prompt before you add an applicationTo perform this task, you must have set a BlackBerry® device password.1. On the Home scr

To make a call using speed dial, in the phone application, on the Home screen, in a message, or in a message list, hold the key that you assignedto th

If you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerryDesktop Man

4. Click Previous upgrade succeeded.5. Press the Menu key.6. Click Delete Downgrade Data.Application troubleshootingI cannot add applicationsTry perfo

Wireless network coverageFind information about wireless coverage indicatorsYour BlackBerry® device uses various indicators to indicate the current wi

Your connection to the Wi-Fi network is turned on, but your device does not have access to BlackBerry services over a Wi-Fi connection.Red:Your connec

About roaming and international roamingIn most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you trav

3. Complete the instructions on the screen.4. On the Wi-Fi Setup Complete screen, perform any of the following actions:• To change the order of Wi-Fi

Use hard token:Set whether you use a hardware token to connect to the Wi-Fi network.Token serial number:If you use a software token to connect to the

To allow your BlackBerry® device to connect to the Wi-Fi network again, press the Menu key. Click Enable.Delete a Wi-Fi profile1. On the Home screen o

Wi-Fi profile connection optionsName:Type a name for the Wi-Fi® profile.SSID:Type the Wi-Fi network name.Band type:Set the Wi-Fi network type. If you

Client certificate:Set the authentication certificate that your device should use to connect to the Wi-Fi network.Inner link security:If necessary, se

• To check your active phone number, say "Check my phone number."• To check the wireless coverage level, say "Check coverage."• To

Wireless network coverage troubleshootingI cannot connect to a wireless networkDepending on your wireless network, some features might not be supporte

I cannot synchronize a certificateVerify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. I

Power, battery, and memoryTurn off your deviceDepending on your theme, the location or name of the Power Off icon might differ from the location or na

• Charge your device regularly.• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on

• Delete applications and languages that you do not use.• If you recently updated the BlackBerry® Device Software over the wireless network, delete th

SIM cardAbout the SIM card phone bookIf your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card p

4. Press the Menu key.5. Click Edit.6. Change the contact information.7. Press the Menu key.8. Click Save.Delete a SIM card contact1. In the contact l

SecuritySecurity basicsAbout the device passwordIf you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry bef

To unlock the keyboard, press the asterisk (*) key and the Send key.Set a limit for device password attempts1. On the Home screen or in a folder, clic

Set criteria for randomly generated passwords1. On the Home screen or in the Applications folder, click the Password Keeper icon.2. Press the Menu key

4. Press the Menu key.5. Click Save.Set the matching sensitivity level for voice commands1. On the Home screen or in a folder, click the Options icon.

6. Press the Menu key.7. Click Save.Delete a password from the password keeper1. On the Home screen or in the Applications folder, click the Password

EncryptionAbout file encryptionFile encryption is designed to protect the data that you store on a media card that can be inserted in your BlackBerry®

Protect your device dataTo perform this task, you must have set a BlackBerry® device password.1. On the Home screen or in a folder, click the Options

About content compressionContent compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that da

• To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean WhenHolstered field to No

8. Click Search.9. Click a certificate.10. Click Add Certificate to Key Store.View properties for a certificate1. On the Home screen or in a folder, c

This field displays the SHA-1 digital thumbprint of the certificate.MD5 Thumbprint:This field displays the MD5 digital thumbprint of the certificate.V

6. Click Show Chain.Certificate statusCertificate status indicators:The certificate has a corresponding private key that is stored on your BlackBerry®

Revoke a certificateIf you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not upd

Certificate optionsChange the display name for a certificate1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3.

4. During the second call, press the Menu key.5. Click Join.Note: When you add more than two numbers to a conference call, place the conference call

Turn off the fetch status prompt that appears when you add a certificate to the key store1. On the Home screen, click the Options icon.2. Click Securi

4. Press the Menu key.5. Click Fetch PGP Keys.6. Specify the search criteria.7. Press the Menu key.8. Click Search.9. Click a PGP key.10. Click Add PG

Creation Date:This field displays the date that the PGP® Universal Server generated the PGP key.Expiration Date:This field displays the date that the

3. Click PGP.4. Press the Menu key.5. Click Clear Universal Cache.The next time that you send a PGP protected message, your device downloads an update

Revoke a PGP keyIf you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the rev

7. Type a display name for the PGP key.8. Click OK.Turn off the display name prompt that appears when you add a PGP key to the keystore1. On the Home

PGP key troubleshootingI cannot download a PGP key from an LDAP certificate serverTry performing the following actions:• Verify that your organization

Server Name:Type the network address of the certificate server.Base Query:Type the base query information for the certificate server using X.509 certi

Key storesAbout the key storeThe key store on your BlackBerry® device might store the following items. To access these items in the key store, you mus

4. Change the Private Key Password Timeout field.5. Press the Menu key.6. Click Save.To access private keys after your BlackBerry® device deletes the

Add notes to a call log1. In the phone application, highlight a call log.2. Press the Menu key.3. Click View History.4. Press the Menu key.5. Click Ad

3. Click Key Stores.4. Change the Certificate Status Expires After field.5. Press the Menu key.6. Click Save.Your BlackBerry® device downloads a new r

• change a general security option on your device• change a smart card option• use your device with RSA software• log in to a VPN• connect to a Wi-Fi

About smart password entryIf you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be ab

Use a certificate to authenticate your smart cardIf you use a certificate to authenticate your smart card, the certificate authenticates your smart ca

To turn on notification for smart card connections, change the LED Session Indicator field to Enabled.Software tokensAbout software tokensYou might ne

Log in to a VPN1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click VPN.4. Select the Enable VPN check box.

Verify security software1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click General Settings.4. Press the

4. Type the APN information.5. Press the Menu key.6. Click Save.Turn on safe modeWhen you start your BlackBerry® device, you can turn on safe mode to

Phone:Set whether third-party applications can make calls or access call logs.Location Data:Set whether third-party applications can use your GPS loca

Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it.Data permissions for third-p

Call waitingTurn on call waitingTo perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.

Get the date and time from the wireless network automatically, 118My device prompts me to make an emergency call when I type a passwordIf your BlackBe

Service books and diagnostic reportsService booksAbout service booksService books determine which services are available on your BlackBerry® device.Yo

Diagnostic reportsAbout diagnostic reportsDiagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If

2. Click Mobile Network.3. Press the Menu key.4. Click Diagnostics Test.5. Highlight a report.6. Press the Menu key.7. Click Delete or Delete All.Set

About Wi-Fi diagnostic reportsWi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you can

10. Click Save.User GuideService books and diagnostic reports263

BrickBreakerAbout BrickBreakerThe object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the brick

BrickBreaker scoringCatching a capsule:50 pointsShooting a brick with the gun:50 pointsHitting a brick with the ball:10 pointsShooting a brick with th

5. Press the Menu key.6. Click Save.Submit a score to the BrickBreaker high score web site1. On the Home screen or in a folder, click the BrickBreaker

GlossaryADNAn abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services.APNaccess point

6. Click Save.To stop forwarding calls, change the Forward All Calls field to Do Not Forward.Add a call forwarding phone numberTo perform this task, y

EAP-SIMExtensible Authentication Protocol Subscriber Identity ModuleEAP-TLSExtensible Authentication Protocol Transport Layer SecurityEAP-TTLSExtensib

MMSMultimedia Messaging ServiceMNCmobile network codeOCSPOnline Certificate Status ProtocolOCSP serverA BlackBerry® device uses an OCSP server to chec

SHASecure Hash AlgorithmSIMSubscriber Identity ModuleS/MIMESecure Multipurpose Internet Mail ExtensionsSMSShort Message ServiceSMSCShort Message Servi

Wireless Markup LanguageWPAWi-Fi Protected AccessWTLSWireless Transport Layer SecurityUser GuideGlossary271

Legal notice©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and relatedtrademarks

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPEOF DAMAGES RELATED TO THIS DOCUMEN

This CE marking applies to Wi-Fi® enabled BlackBerry® devices. If you have a Wi-Fi enabled BlackBerry device, yourdevice is subject to restrictions o

Smart dialingAbout smart dialingYou can change smart-dialing options to specify a default country code and area code for phone numbers. If you specify

TTY supportDepending on your wireless service provider, this feature might not be supported.About TTY supportWhen you turn on TTY support and you conn

ContentsShortcuts...

Sort phone numbers or contacts on the Phone screen1. In the phone application, press the Menu key.2. Click Options.3. Click General Options.4. Perform

2. Click Options.3. Click General Options.4. Change the Auto End Calls field to Never.5. Press the Menu key.6. Click Save.Answer calls automatically w

• If you have multiple phone numbers associated with your device, to switch phone numbers, in the phone application, click your activephone number. Cl

Related topicsChange the voice dialing language, 20Lock the keyboard, 225Bluetooth technology, 183My device does not recognize names or numbers in voi

MessagesMessage basicsComposing messagesCheck spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a me

2. Click Attach Address or Attach Contact.3. Click a contact.Add a signatureTo perform this task, your BlackBerry® device must be associated with an e

• Type a contact name.• Type part of a contact name. Click a contact.5. Type a message.6. Press the key.7. Click Send.Related topicsSearch for conta

Send an MMS messageDepending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Messages icon.2. Pres

2. Highlight the message.3. Press the Menu key.4. Click Delete.Managing messagesOpen a messageIf your BlackBerry® device is associated with more than

View messages in a specific folderYou can view email messages and MMS messages in a specific folder.1. On the Home screen, click the Messages icon.2.

Message troubleshooting...

Related topicsSearch for contacts in your organization's address book, 123Mailing lists, 125Delete the original text from a reply message1. When

10. Click Save.Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the

Create an email message filterTo perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterpris

CC to me:Set whether the email message filter applies to email messages that include your email address in the CC field.BCC to me:Set whether the emai

5. Highlight an email message filter.6. Press the Menu key.7. Click Move.8. Click the new location.Delete an email message filter1. On the Home screen

Request delivery or read confirmation for email messagesDepending on your wireless service provider, this feature might not be supported.1. On the Hom

3. Click Options.4. Click General Options.5. Change the Hide Filed Messages field to Yes.6. Press the Menu key.7. Click Save.Receive only the first se

PIN messagesAbout PIN messagesA PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contac

SMS text messagesSMS text message basicsAbout SMS text messagesWith an SMS phone number, you can receive SMS text messages. An SMS phone number is a p

Options for SMS text messagesTurn off AutoText for SMS text messages1. On the Home screen or in a folder, click the Options icon.2. Click SMS.3. Set t

Set the date and time...

• To perform this task, your wireless service provider must set up your SIM card with a cell broadcast channel or provide you with the ID fora cell br

MMS messagesMMS message basicsAbout MMS messagesWith an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg,

• Attach Picture• Attach Audio• Attach Video• Attach Voice Note3. Click a media file.4. To add another media file, repeat steps 1 to 3.5. To customize

Add a contact to your contact list from an MMS message1. In an MMS message, highlight a vCard® attachment.2. Press the Menu key.3. Click View Attachme

2. Click Options.The Estimated Size field displays the size of the MMS message.Stop receiving MMS messages when roaming1. On the Home screen or in a f

Set how long your device stores messages1. On the Home screen, click the Messages icon.2. Press the Menu key.3. Click Options.4. Click General Options

About multiple message listsDepending on your email setup option, you might be able to associate your BlackBerry® device with more than one email acco

6. Press the Menu key.7. Click Save.View call logs in a message list1. In the phone application, press the Menu key.2. Click Options.3. Click Call Log

4. Press the Menu key.5. Click Configure Exceptions.6. Press the Menu key.7. Click one of the following menu items:• Add Email Address• Add Phone Numb

• To view all your messages, press the Escape key.Move around a message list• To move up a screen, press the Shift key and the Space key.• To move dow

About typing input languages...

4. Set the Use Password-Based Encryption field to Yes.5. In the Allowed Content Ciphers section, select the check box beside one or more allowed conte

Attachment indicators in S/MIME-protected messages:The message includes a certificate attachment.:The message includes multiple certificate attachment

:Your device trusts the certificate chain.:The sender’s email address does not match the email address of the certificate subject, or the sender’s cer

6. Click Save.Change options for downloading attachments in encrypted messages1. On the Home screen or in a folder, click the Options icon.2. Click Se

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent amessage to o

5. Press the Menu key.6. Click Save.To turn on the prompt again, change the Warn about truncated messages field to Yes.Turn off the prompt that appear

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® clientworking with PGP®

3. Highlight a PGP key.4. Press the Menu key.5. Click Continue.Download the PGP key used to sign or encrypt a messageIf a PGP® key is not included in

View the PGP key used to sign or encrypt a message1. In a message, highlight the encryption status indicator or a digital signature indicator.2. Press

PGP protected message optionsChange your signing and encryption keyYour BlackBerry® device uses your PGP® key to encrypt messages in the sent items fo

Bluetooth technology troubleshooting...

About message classificationsIf your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports th

Turn off the prompt that appears before a PGP protected message is truncated1. On the Home screen or in a folder, click the Options icon.2. Click Secu

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® clientworking with PGP®

• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder,that you wan

If wireless email reconciliation is turned on, and, in the message options, the Delete On field is set to Mailbox & Handheld, email messagesthat y

I cannot attach a file to an MMS messageDepending on your wireless service provider, if you attach a video, you might not be able to attach another fi

AttachmentsAttachment basicsAbout attachmentsYou can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot

Stop downloading an attachment1. In a message, highlight an attachment that you are downloading.2. Press the Menu key.3. Click Cancel Download.Open a

DocumentsOpen a password-protected .pdf fileTo perform this task, your BlackBerry® device must be associated with an email account that uses the Black

4. Press the Enter key.View the content of a cellIn a spreadsheet cell, click the trackball.View a list of worksheets1. In a spreadsheet, press the Me

About roaming and international roaming...

Media filesView a list of pages in a multi-page .tif fileYou can view a list of pages in a multi-page .tif file, such as a scanned fax document saved

Zoom in to or out from a slide1. When viewing a presentation in slide view, press the Menu key.2. Click Zoom.3. Roll the trackball up or down.To zoom

• To move to the last cursor position after closing and reopening an attachment, press G.In a spreadsheet• To move to a specific cell, press G.• To vi

Camera and video cameraDepending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model

Record a videoTo perform this task, you might need to have a media card inserted in your BlackBerry® device.1. On the Home screen, click the Camera ic

5. Change the Video Format field.6. Press the Menu key.7. Click Save.Change the location for storing pictures or videos1. On the Home screen, click th

• To zoom out from a subject before taking a picture, press the Volume Down key.• To take a picture, press the Right Convenience key.• To change the s

MediaTransferring and downloading media filesAbout transferring and synchronizing media filesYou can connect your BlackBerry® device to your computer

7. In the Devices with Removable Storage section, double-click Removable Disk.8. Drag a file from one location to another.To exit mass storage mode, d

4. Press the Menu key.5. Click Download Ring Tones.Related topicsLegal notice, 272Download a Home screen backgroundDepending on your wireless service

Diagnostic reports...

• To shuffle all the songs in a category or a playlist, click a category or playlist. Press the Menu key. Click Shuffle.To stop shuffling songs, press

Amplify the volume using the audio boost featureDepending on your BlackBerry® device model, this feature might not be supported.The audio boost featur

Managing media filesPlaylistsAbout playlistsYou can create both standard and automatic playlists for songs. You create a standard playlist by manually

Create an automatic playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Click Playlists.4. Click New Playlist.5. Click Auto

View properties for a media file1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Highlight a med

6. Press the Menu key.7. Click Move.8. Navigate to the new location.9. Click a folder.10. Click Move Into.Delete a media fileYou can only delete songs

View pictures as a slide showA slide show displays all pictures in a category or folder.1. On the Home screen, click the Media icon.2. Click Pictures.

In a picture, roll the trackball.To close the picture, press the Escape key once in the camera or twice in the media application.Rotate a picture1. In

Rename a picture or picture folderYou can only rename pictures or picture folders that you transferred to your BlackBerry® device.1. On the Home scree

Media card and mass storage mode optionsAbout media cardsDepending on your BlackBerry® device model, you can insert a microSD media card into your dev