Blackberry Classic User's Guide

BlackBerry Classic SmartphoneVersion: 10.3.1User Guide

Related informationChange the default view in the Remember app,268Search for an entry in the Remember app,268Create a folder or task list in the Remem

Tip: You can turn on grid lines to help you center items in your picture or to make sure your picture is straight. To turn on grid lines, in the Camer

• To return to the Camera app, lift your finger from the screen.• To delete the picture or video, slide you finger to the right onto . When you reac

Important: When taking a panoramic picture, don't move your device too quickly when panning and keep your device steady. A lot of movement will r

Edit Time Shift pictures laterWhen you take pictures using Time Shift mode, you can save the picture to edit later.Tip: The Time Shift icon () appears

Icon DescriptionHDRThis mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can

Icon DescriptionThis mode is available for the camera, video camera, and Time Shift mode. Night mode is useful when taking pictures and videos in area

Turn off Video StabilizationVideo Stabilization is designed to reduce the effect of camera shake when you're recording videos on your BlackBerry

I can't save pictures or videos to my media cardTry one of the following:• Delete old media files to free up storage space and try again.• Insert

Icon DescriptionStart the Camera app and take pictures or record videos.View your pictures on a map, organized by the location where the pictures were

• To discard your changes, tap > .Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the

By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use. Automatic sug

2.Tap > .3. Tap an editing option.4. When you're done editing your picture, do one of the following:• To save your changes, tap Save.• To

Turn off automatic storiesBy default, on your BlackBerry device, the automatic stories feature is turned on.1.In the Pictures app, swipe down from the

View your pictures on a mapOn the Map screen in the Pictures app, you can view the locations of the pictures you take. This feature makes it easy to v

Take a screen shot of your device1. To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same ti

4. Tap Move.Rename a picture1. In the Pictures app, touch and hold a picture.2.Tap .3. In the Name field, enter a new name for the picture.Rename or

• WBMPFor information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > Bla

2. To view the music player controls, tap anywhere on the screen.• To play a song, tap .• To pause a song, tap .• To skip to the previous song, t

6.Tap .Add the music that's currently playing to a playlistWhen a song or an album is playing, do one of the following:• To add the song to a p

Turn on the equalizer in the Music appThe equalizer feature in the Music app on your BlackBerry device is designed to improve the sound quality of the

Play your last music selectionIf you set up a great music list and then you close the Music app or start listening to a new album, you can still liste

automatic stories that appear across the top of your picture collections. You can turn off automatic story creation from the Pictures app.Related info

Play or pause a video1. In the Videos app, tap a video.2. To show the video controls, tap the screen.3.Tap or .Editing videosUsing the video editor

1. In the Videos app, touch and hold the video that you want to change.2.Tap > .3. Tap an editing option.4. If necessary, move the slider to ach

Add a video to BlackBerry Story MakerFrom the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBe

• To create an album, tap . Select the location that you want to save the album to. Enter a name for the album.4. Tap Move.Rename a video1. In the V

4. Tap Done.To turn off the equalizer, when a video is playing, tap the screen. Tap > . Tap Off.About BlackBerry Story MakerYou can use BlackBerr

Tip: Check marks and a blue tint appear on the thumbnails of the media currently included in the story.Change the order in which media appears in a st

Tip: To see more themes that might be available off-screen, try swiping left or right on the visible themes.Delete a story in BlackBerry Story Maker1.

• To automatically adjust the length of stories to match the music you choose, turn on the Adjust Length of Story to Music switch.Note: If a switch is

To stop playing or viewing the media file on the DLNA Certified device, tap .Share your media files with DLNA Certified devices• Your DLNA Certified d

Manually tune to a radio station1.In the Music app, tap > .2.Tap .3. Slide your finger to the radio station that you want to tune to.4. Tap Tun

Keyboard shortcutsFrom the home screen, the BlackBerry Hub, or the Phone app, you can perform a task simply by pressing and holding a specific key on

• On the FM Radio screen, under Local Stations, touch and hold a station. Tap .• On the FM Radio screen, touch and hold a station with a star icon i

SettingsCustomize your device settingsYour BlackBerry device is designed to provide you with extensive customization and control. You can take it out

Overview of device settingsItem DescriptionAirplane Mode• Turn off all wireless connections.Networks and Connections• Set your USB connections, includ

Item DescriptionData Management• Receive a notification when you approach your monthly data limit.• See your data usage stats.• Adjust or access mobil

Item DescriptionSecurity and Privacy• Set up your device to use a smart card.• Create a device password.• Encrypt your device data.• Delete your devic

Item DescriptionPayment OptionsAccessibility• Use BlackBerry Screen Reader.• Turn on Magnify Mode and Reverse Contrast.• Change settings for closed ca

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Software Updates.3.Tap .4. Turn on the Automatically download and

Put your device in standby modeWhen you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wirel

Keeping your battery chargedYour BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the fo

Icon DescriptionThe battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your de

Advanced interactionsAdvanced interactions are designed to help you do things faster. Advanced interactions let you control the behavior of your Black

View battery and usage stats for a specific app or service1. On the home screen, swipe down from the top of the screen.2.Tap Settings > App Manag

A solid green LED can indicate that your device is plugged into a charger and that charging is complete.Using Battery Saving ModeIf your battery powe

How can I extend battery life?Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some co

•To turn off a connection, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections.•To delete a saved

BlackBerry and environmental sustainabilityBlackBerry is committed to reducing the environmental impact of BlackBerry products. To learn more about th

Give your device a nicknameYou can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share m

There is an error with your SIM card. For information on what the error is, on the home screen, swipe down from the top of the screen. Tap Settings

Connections between devicesUSBYou can use a USB cable to create a two-way connection between your BlackBerry device and your computer. Your device app

Internet tetheringYou can use Internet tethering when you only have one device that you want to connect to the Internet through your BlackBerry device

2.Tap Settings > Networks and Connections > Mobile Network.3. Turn on the Mobile Network switch.To turn off your mobile network connection, tu

1. Headset jack2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds)3. Front camera (depending on your device

Switch wireless networks manuallyYour BlackBerry device is designed to switch to an appropriate wireless network automatically when you travel, but yo

5. Move the Early Data Limit Notification slider to receive an early notification when you are approaching your monthly data limit.6. To change when y

2.Tap Settings > Networks and Connections > Wi-Fi.3. If the Wi-Fi switch is off, turn it on.4. Tap a network.• If the screen requesting a pass

Delete a saved Wi-Fi networkYour BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don&a

Hidden SSIDSelect this check box if you want your BlackBerry device to search for an SSID that is not being broadcast. A hidden Wi-Fi network isn&apos

Wi-Fi Direct can allow your device to connect to other BlackBerry devices without using access points or a router so you can share files, such as medi

3. Complete the fields. If you don't have the required information, contact your administrator.4. Tap Save.Troubleshooting: Wi-FiI can't con

• If you use EAP-TLS to connect to a Wi-Fi network, check that you installed your authentication certificate on your device. The authentication certif

• If the device doesn't appear in the Devices list and you can't connect by making it discoverable, you might need to initiate pairing from

Delete a saved Bluetooth enabled deviceIf you have a long list of saved Bluetooth enabled devices on your BlackBerry device, you can delete the ones y

BlackBerry Classic keysThe BlackBerry Classic keys help you efficiently make and answer calls, select menu options and items, and go back to the previ

Set how Bluetooth enabled devices access your contactsYou can allow Bluetooth enabled devices that support the Phone Book Access Profile (PBAP) to acc

Automatically establish a Bluetooth connection when you turn on your deviceYou might like to automatically reconnect your BlackBerry device to a Bluet

Profile DescriptionHands-Free Profile (HFP) This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits to ma

Profile DescriptionSIM Access Profile (rSAP) This profile allows a Bluetooth enabled device, such as a car phone, to connect to your BlackBerry device

pair your BlackBerry device with another NFC compatible device. Depending on your wireless service provider and the applications you have installed on

With NFC, you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other N

Troubleshooting: NFCThe wrong app opens when I use an NFC readerThe wrong app might open because it is set as the default app to use with an NFC reade

2.Tap Settings > Networks and Connections > USB.3. Turn on the USB Mass Storage Mode switch.Prevent access to data on your device while chargi

• Consider updating or installing the device drivers on your computer. When you connect your device to your computer, your computer should automatical

2.Tap Settings > Networks and Connections > Mobile Hotspot.3.Tap .Disconnect a device from your mobile hotspotAfter you disconnect a device f

What's different about the BlackBerry 10 OS?If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it di

Sharing your mobile network connection using Internet tetheringAdditional charges might apply for using Internet tethering. On some networks you can&a

Monitor your wireless data usageYou can check how much data you have used over your mobile network or your Wi-Fi network. You can also monitor which a

Keyboard key Assigned actionD or 5 Create a new BlackBerry Remember noteH Open the BlackBerry Help appK Lock your BlackBerry deviceL Open the BlackBer

2.Tap Settings > Shortcuts and Speed Dial. 3. Tap and hold a letter .If the key already has an assigned keyboard shortcut, you can change the sho

Undo an automatically corrected wordPress twice.Insert a period (.) in a text fieldPress twice. The next letter is capitalized.Insert an at sign (

2.Tap Settings > Language and Input. Type faster with automated assistance settingsYou can change your typing settings to help you type faster on

Cut, copy, and paste text1. Select the text that you want to cut or copy.2. Lift your finger off the screen. The text editing menu appears.3. Do one o

• To add the word to your personal dictionary, tap Add to Dictionary.Change spell check settingsYou can change spell check settings, such as whether t

2.Tap Settings > Language and Input > Prediction and Correction > Word Substitution. 3.Tap .Clear the learned words listThe BlackBerry Key

LanguageIf you speak more than one language, you can use the language settings to change your display, typing, voice input, or BlackBerry Keyboard lan

Where do I find my files?You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator

Select an alternate keyboard layoutSome languages have more than one keyboard layout option. For those languages, you can select the keyboard layout t

• Similar languages may have slightly different keyboard layouts. For example, many languages use a QWERTY keyboard layout. However, Danish, Spanish,

Typing in GreekThe Greek keyboard supports the following features:• Word prediction and flicking word suggestions up onto the screen (if you have this

• The Korean language has more characters in the alphabet than there are keys on the keyboard. As a result, some keys have more than one native charac

Screen displayYou can set preferences for your screen display, such as font size and wallpaper, as well as connect your device to an external display.

Use your device as a flashlightYou can add the option to use your device as a flashlight to the Quick Settings menu.1. On the home screen, swipe down

You can also use BlackBerry Link to keep your media files and documents in sync between your device and your computer. To download BlackBerry Link, on

6. Turn on the Access using Wi-Fi switch.7. Type a storage access password.8. Tap Identification on Network and make note of the Username.9. On your c

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Storage and Access.3. Tap Erase Media Card.To use the media card ag

• Reduce the size of pictures that you take and videos that you record. To change the ratio option for your pictures and videos, on the home screen, t

Notification iconsThe notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new ite

No media card was foundMake sure that there is a media card in your BlackBerry device and that it's inserted properly.Using your device with Blac

To download the latest version of BlackBerry Blend to your computer or tablet, visit www.blackberry.com/BlackBerryBlend.Use BlackBerry Link to manage

3. If necessary, type the password for your device.4. At the side of the BlackBerry Link window, click your device.5. Type a display name for your dev

View paired computersYour BlackBerry device can be connected to up to ten computers using BlackBerry Link.1. On your device, on the home screen, swipe

Copy a file from your computer to your deviceAfter you save a file that's stored on your computer to your BlackBerry device, you can view the fil

• To back up all of your device data, select the Full Backup option.• To back up specific data, select the Custom Backup option. Click Configure. Sele

• To restore specific data in a backup file to your device, click a backup file. Click the Custom Restore option. Clear the checkbox beside one or mor

2. Connect your device to your computer with a USB cable.3. At the side of the BlackBerry Link window, click your device.4. Click Software Updates >

• In the BlackBerry ID section, verify that you are signed in using the same BlackBerry ID as on your computer.• If your device is connected to a mobi

I can't restore a backup file to my deviceTry the following:• Connect your BlackBerry device to your computer using a USB cable. You can't r

Published: 2014-11-06SWD-20141106141027272

Icon DescriptionShare an item, such as a picture, with someoneReply to an emailReply to all recipients of an emailForward an emailRecord a voice noteA

Applications and featuresOrganizing your appsTo keep all of your apps organized, you can move apps around on the home screen, create folders for your

Add folders to the home screenYou can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the

Deleting appsYou can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry Worl

About the BlackBerry AssistantYou can use the BlackBerry Assistant to perform various personal and work tasks, and interact with your device using nat

App or Service TasksSend an email, reply to an email, and search your email messages.BBMSend a BBM message, reply to a BBM message, and search your BB

App or Service TasksSearch your music library, play your favorite songs or playlists, and pause, shuffle, or skip songs while they play.RemindersCreat

Note: The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.Turn off full assistance modeWhen you turn off Full Ass

CalendarThe BlackBerry Calendar app on your BlackBerry device combines the calendar info from the email and social networking accounts that you add to

You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner

Create an event in the Calendar app1.In the Calendar app, tap .2. Enter the information for the event.3. Tap Save.Tip: In any schedule view (for exam

3. Pull out the tray.4.With the metal contacts facing away from you, place the nano SIM card in the tray. 5. Push the tray into the slot.I can'

Change the availability status or reminder time for an eventWhen you create an event, to save you time, the BlackBerry Calendar app uses your default

3. Clear the check box beside the calendar that you want to hide.Change or delete an eventIf you're the organizer of an event, you can change or

Save conference call details in the Calendar appYou can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly a

WebEx details are sent to the event participants in an email.Edit WebEx details for an existing eventIf you're the organizer of a scheduled calen

Share a file with meeting participantsYou can use email to share the files on your BlackBerry device with other meeting participants.1. Touch and hold

Change the email address to use with each calendarIf you have multiple calendars on your BlackBerry device, you can set a different email address for

Troubleshooting: Calendar appI can't sync my calendarTry the following:• If your calendar is associated with one of your accounts (for example, y

ContactsWhen you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the Bla

Copy contacts to and from your SIM cardYour SIM card can store contact names and phone numbers. Copying contacts to and from your SIM card allows you

Import contact card information to your contact listIf someone shares a contact card with you (also known as a vCard or .vcf file), you can add that c

Before you beginMake sure that you have the following:• A nano SIM card. If you don't have a nano SIM card, contact your service provider.CAUTION

• To use a saved picture, in the picture area, tap . Browse to the picture.• To take a picture with the camera, in the picture area, tap . Tap .

Add a contact to a contact group1. In the Contacts app, tap a contact group.2.Tap > .3. Select the contacts to add to the group.4. Tap Done.5. T

2. Tap how you want to reach the contact.Related informationAdd a contact or number to your speed dial list,50Set a custom ring tone for a contact1. I

Hide a set of contactsYou can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, yo

My contacts' pictures change sometimesIf you added a social networking account to your BlackBerry device and you're using a profile picture

•On the Stopwatch screen, to reset the timer, press .Setting the alarm clockSet an alarm1.Tap > .2. At the bottom of the screen, turn on the Al

Change your alarm tone1.Tap > > .2. Tap an alarm.3. Tap Alarm Tone.4. Select one of the alarm tone options.Tip: To use music you have added

TimerSet the timer1.Tap > .2. Touch and hold the dial outside of the clock face.3. Slide the dial around the clock face to your desired time.4.T

Delete a city from the world clock screen1.Tap > .2. Touch and hold a city.3.Tap .Turn on bedside modeWhen bedside mode is turned on, you'

4. If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize App Notifications.Tip: To

3. Pull out the tray completely and set it on a flat surface.4. To verify that the tray is set with the correct side up, make sure you can read SIM o

Downloading and installing Android apps from the Amazon AppstoreCreate an Amazon account or sign in with your existing Amazon account to search for ap

Navigating within an Android appIn Android apps, you can show or hide an action bar at the bottom of the screen or you can quickly go back to the prev

Icon DescriptionSee your Recents, Favorites, and Contacts locations.Get route directions.View places that you search for or have added to the map. Pur

Get directionsVerify that location services are turned on and that your BlackBerry device has established a GPS connection.1. In the Maps app, find a

Mute voice-guided directionsBy default, voice-guided directions are turned on.1.If you are in the map view or the detail list view, to return to the s

To remove a place from the Favorites screen, tap > . Tap Favorites. Touch and hold the place that you want to remove. Tap .Add your work or home

3. Touch and hold a contact's name.4.Tap .Changing settings for MapsSwitch between kilometers or milesBlackBerry Maps displays distances using e

Change the map language to localIn BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're c

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Location Services.3. Turn on Location-based Ads.Turn on or turn off

Troubleshooting: CompassI'm not getting an accurate reading from the compassTry the following actions:• If the compass doesn't point north,

Insert a media card1. Locate the SD tray on the left side of the device.2.Push the tip of the tool provided in the box that your device came in, or a

Action ShortcutOpen your bookmarks Press KOpen your history Press HOpen your tabs Press WEnter reader mode Press RRefresh a webpage Press LZoom in Pre

3. Search for a term or subject.4.On the search results page, tap > .5. Tap Add.Remove a search engine1. Open the BlackBerry Browser and type a

Search for text on a webpageOn a webpage, tap > .View webpages in a reader-friendly formatTo help you focus on reading articles or other text on

Save a webpageYou can save a webpage in HTML format so that you can access the webpage when you're offline, or send the webpage as an attachment.

Organizing your bookmarksIt's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking

Delete your browsing history1.In the Browser, tap .2.Tap . • To delete all of your browsing history, tap .• To delete a specific webpage from your

Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history.Private BrowsingKeep your

The Smart Tags application explainedThe Smart Tags app takes bits of information and transforms the info into a smart tag. Info can include text, webs

Delete a smart tag from your device1.In the Smart Tags app, tap > .2. Select one or more tags that you want to delete.3.Tap > .Create your

FacebookUse to create a smart tag that, when opened, takes you to your Facebook profile in the Browser.TwitterUse to create a smart tag that, when ope

5. Push the tray into the slot.Set up your device using the Setup appTip: A network connection is required for some of the features within the Setup a

Share a smart tagThe NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your Bla

1.In the Smart Tags app, tap > .2. Align the back of your BlackBerry device with an NFC tag.File ManagerYou can use File Manager to view, save, z

1. Touch and hold a file or folder.2.Tap .Tip: To change a file type, touch and hold a file. Tap > .Add a folderWhen you open File Manager, a li

Transferring filesShare files1. Touch and hold a file.2.Tap .3. Choose a destination.Tip: To share multiple files, tap > . Tap the files you wan

Unzip a fileYou can unzip files, and also preview their contents. When you unzip a file, a folder is created with the same name as the zip file. The u

2. In The bill field, enter the total of the bill.3. In the Tip field, enter a percentage.4. In the Number of People field, enter the number of people

Productivity and workSwitch between your personal space and work spaceWhen BlackBerry Balance technology is set up on your BlackBerry device, you can

you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to access your work data

Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of

What content is in my work space and my personal space?If your administrator turns on BlackBerry Balance technology, your device data, apps, and netwo

2.To see your messages in the BlackBerry Hub, slide your finger from left to right. 3.To see the apps that are open (if any), slide your finger from

Description Apps and features• Smart Tags• Text messaging (SMS and MMS)• Twitter• Videos• Voice dialing• Weather• YouTubeThese apps and features are a

Where is my picture that I just took?If your BlackBerry device uses BlackBerry Balance technology, you have a Camera app in your personal space and an

• If services aren't correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan.•

Using a mobile network connection might result in higher data charges.Add BlackBerry Blend to Quick Settings1. On the home screen, swipe down from the

If you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the

Add a due date and reminder time to a taskWhen you add a due date to a task in BlackBerry Remember, your BlackBerry device adds the entry to the Calen

2.Tap Settings > Accounts.3. Tap an account.4. On the Edit Account screen, turn off the Sync Tasks switch.Record a voice note in the Remember app

Convert an entry to a note or a taskDepending on your email account, when you change an entry in the Remember app, you can convert its format, for exa

Search for an entry in the Remember app1. Open a folder or task list.2. Start typing your search term.3. Tap a result.View Remember entries that have

Troubleshooting: Remember appI can't add due dates, tags, voice notes, or attachments to an entryIf your entry is in a folder that's synced

Peek at the BlackBerry HubTo see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device.From the bott

BlackBerry World for WorkIn the BlackBerry World for Work storefront, you can find apps that your company recommends and apps and games that your comp

you're traveling to find local points of interest, calculate currency exchange rates, and monitor the weather in the city you've traveled to

Connect to DropboxConnect to Dropbox provides a cloud storage space to save and store files off your device. With Connect to Dropbox, you can:• Back u

Security and backupPasswords and lockingThere are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device.

Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work

Lock your screenBy locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. Locking the scr

Lock your device with your work space passwordIf your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity

2.Tap Settings > Security and Privacy > Device Password > Change Device Password.To stop using a password, turn off the Device Password swi

Change your SIM card PIN1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Security and Privacy > SIM Card.• To cha

Troubleshooting: BlackBerry ProtectI can't turn on BlackBerry ProtectIf your BlackBerry device is associated with an Enterprise Mobility Manageme

• To see more actions for a specific item, such as a song or picture, touch and hold the item.Tip: To see the names of the icons that appear on the r

The Run When Minimized application permission setting lets an app continue performing tasks after you minimize the app on your BlackBerry device.To he

Restrict or limit access to features and content1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Security and Privac

About smart cardsYou can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card cert

Store your smart card password on your deviceYou can set your BlackBerry device to temporarily store your smart card password, so that you don't

Store password records in the cloudIf you store password records in the cloud, you don't need to transfer records when you switch BlackBerry devi

Create a password record by sharing a web address or text1. Browse to a website or open an application and select the text you want to share with Pass

Create security questions and answersYou can create and store security questions and answers in your password records so that you don't have to r

Change the criteria for generating passwordsWhen you add a password record, Password Keeper can generate a random password for you.1. In the Password

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HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.TO THE MAXIMUM EXTE

Scroll and move between itemsSlide your finger to scroll through a list, pan a webpage, or move between pictures.Do any of the following:• To scroll,

separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement w

ContentsSetup and basics...

Use a sliderIf a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multipl

• To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap more items. To clear an item,

Advanced interactionsIf you’re looking for ways to do things more quickly or efficiently, consider using the following gestures:• Lift to wake• Flip

To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Lift to Wake switch.Flip to muteIf this feature is turned on, w

Moving the pointer using your trackpadYou can use the trackpad to move the pointer around your screen. The pointer appears at the last place you touch

Change your font size,184Set your wallpaper,184Set an alarm,225Bookmark a favorite webpage,243Add a contact or number to your speed dial list,50Add a

Switching from a BlackBerry deviceWhen you switch from a BlackBerry device to a BlackBerry 10 device, several methods are available to transfer data.

Transfer method Data transferred Requirements• Tasks and memos• BBM contacts• BlackBerry Browser bookmarks and folders• Alarm and clock settings• Text

• Add email accounts to your new deviceSwitching from a device running BlackBerry 7If you're transferring data from a BlackBerry device running a

Switching from an iPhone or Android deviceIf you switch from an iPhone or Android device to a BlackBerry 10 device, you can use the Device Switch app

Change the media volume...97S

5. When prompted, connect your new BlackBerry 10 device to your computer using a USB cable.6. Complete the instructions on the screen.Transfer data us

Add an email account to your new deviceTo transfer calendar and contact information that is associated with an email account, add that email account t

7. Tap Done. If necessary, tap Authorize.Deleting the data on your BlackBerry deviceAfter you transfer data to your new BlackBerry 10 device, consider

• To reinstall multiple apps and games, at the bottom of the screen, tap > . Tap the apps and games that you want to reinstall. Tap .Troublesh

If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to

3.Tap .Using your BlackBerry ID to switch devicesUsing your BlackBerry ID on a new deviceWhen you switch to a new BlackBerry device, during setup, yo

Phone and voicePhoneWhile on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making

Making and receiving callsMake a call1.In the Phone app, tap .2. Dial a number.3. Tap Call.Tip: To make a call on the home screen, type a contact nam

1.When you receive an incoming call, tap or .2. Do any of the following:• To send one of the default Reply Now messages, tap a message.• To compos

Automatically answer a call when a Bluetooth headset is connected1. In the Phone app, swipe down from the top of the screen.2.Tap > Bluetooth.3.

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Make another call while already on a callWhen you make another call while you're already on a call, your first call is automatically put on hold.

4. Tap Speed Dial.5. Tap the contact that you want to associate with the key on your keyboard.To call a contact from your keyboard speed dial list, on

The first time that you turn on call blocking, you are prompted to create a password to lock your call blocking settings. To change your call blocking

1. In the Phone app, swipe down from the top of the screen.2.Tap > Reply Now.3. Tap the message you want to change.4. Type a new Reply Now messag

2.Tap > Fixed Dialing Numbers.3. Turn on the Fixed Dialing Numbers switch.4. Enter the SIM security code provided to you by your service provider

Notifications and ringtonesYou can personalize your BlackBerry device by customizing your notification profiles and changing your ringtones. You can t

Edit your notification profilesTip: You can view descriptions of the default settings for each notification profile on the Notifications screen, under

5.To rearrange the order that the profiles are listed in, tap . Touch and hold a notification profile and drag it to where you want it to appear in t

Customize notifications for a contactNotifications that you customize for contacts override the notification settings for profiles and apps. For examp

4. Tap Customize App Notifications.5. Tap an app.6. Change the Sound, Ringtone, Override Profile Volume, Vibrate, LED, LED Color, or Hub Notification

Setup and basicsNew in this releaseIntroducing BlackBerry 10 OS version 10.3.1BlackBerry 10 OS version 10.3.1 introduces powerful new features designe

• To dismiss the preview, tap .• To ignore the preview, wait a few seconds until it disappears.• To reply to a BBM message or text message without

View Lock Screen Notifications1. To unlock your BlackBerry device, swipe up from the bottom of the screen to the middle of the screen.2. To view the L

My device doesn't display Instant PreviewsIf BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are associate

Using a visual voicemail serviceListen to a visual voicemail message1. In the BlackBerry Hub or Phone app, tap a voicemail message.2.Tap .Forward a v

1. In the Phone app, swipe down from the top of the screen.2.Tap > .3. Tap Change Password.Prevent visual voicemail messages from downloading wh

BlackBerry Hub and emailBlackBerry Hub and emailThe BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your d

Keyboard shortcuts: BlackBerry HubIn the list of messagesAction ShortcutCompose a message Press CSearch the BlackBerry HubPress SGo to the next unread

Add an email account1. On the Add Account screen, tap Email, Calendar and Contacts.2. Enter the email address.3. Tap Next.4. Enter the password for th

After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.A

Add an IMAP or POP email accountMake sure you know the following information from your administrator or email service provider:• Messaging server type

Learn what you can say or type in the BlackBerry Assistant,205Things you can do with the BlackBerry Assistant,203Updated look and feelSplashes of colo

5. Tap Save.Remove an account from your deviceTo stop receiving messages and notifications for an account and to stop syncing calendar and contact inf

Icon DescriptionNew Facebook notificationEmail with attachmentDraft messageEmail messages grouped by subject in a conversation threadUnread text messa

View messages by account or message typeIf you want to see messages only from a particular account (for example, your personal email account) or by a

You can help your device learn which messages are important to you by changing the priority of a message. For example, if a message is important to yo

• To add a name to your rule, enter a name in the Filter Name field.• To choose the account that the rule applies to, select an account in the Account

1.In the list view in the BlackBerry Hub, tap . 2.Tap > . 3. In the Sort drop-down list, tap a sort option.Share or save your attachments1.In th

• To reply to the email, tap .• To reply to all recipients of the email, tap .• To forward the email, tap .Tip: When you reply to an email, you

Change text formatting in an emailBold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors.1.While

Filing emailYou might not be able to file an email or create folders for an email, depending on the account that an email is in.File an emailYou can f

Manage your messages with BlackBerry Hub Instant ActionsBlackBerry Hub Instant Actions allow you to quickly triage messages, conversations, and events

BatteryImprovements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is re

• To mark messages before a specific date as read, touch and hold the date bar. Tap .Download or share a picture from an emailIn a message, touch an

• PEM (.pem, .cer)• DER (.der, .cer)• PFX (.pfx, .p12)1. Open a work email message with a certificate attachment.2.Tap . 3. If necessary, enter the pa

1.In the BlackBerry Hub, tap > > Secure Email.2. If necessary, tap the NNE tab.3. Turn on the NNE switch.Sign or encrypt a messageYou must us

• To receive a warning message if there is a problem with a PGP key, tap the PGP tab. Turn on the Warn About Problems With My PGP Keys switch.Secure e

1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications.2. Slide your finger to

Jump to the next or previous message1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of

Create a meeting from an emailWhen you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line

Customizing BlackBerry Hub settingsYou can customize a variety of settings in the BlackBerry Hub. For example, you can change your default email addre

• To change the default calendar that you add events to and send meeting invitations from, in the Calendar drop-down list, tap a calendar.Download onl

Color code your accountsTo help you distinguish between different types of accounts in the BlackBerry Hub, you can choose a color for each of your acc

Set an out-of-office reply,87CalendarThe Calendar app now has an Agenda view and a Meeting Mode feature. The Agenda view lets you see your appointment

Sync Microsoft Exchange contact foldersIf you have an email account that is supported by Microsoft Exchange ActiveSync, you can choose which of your c

3. Tap Save.Turn off cell broadcast messagesYour service provider might send you cell broadcast messages when you're using your BlackBerry device

Unsubscribe from public warning messagesYou might not be able to unsubscribe from some public warning messages, depending on your region and wireless

I can't see the recipients for a messageTo see the other recipients of a message and the account that you received the message in, in the message

LinkedInYou can use the LinkedIn app on your BlackBerry device to stay connected with your colleagues. Send messages, share updates, add connections,

1.At the bottom of a joyn chat, tap > Create Group.2. Tap + to add another contact. Repeat this step for each contact you want to add.3. If needed

Block a joyn contactIf you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically.

MediaChange the media volumeWhen music is playing, do any of the following:• To increase the volume, press the Volume Up key on the right side of your

File extension Supported video codec(s) Supported audio codec(s)MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCMWMV WMV 9 WMAAAC—AACAMR—AMRFLAC—FLAC, Vorbis

You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment, even in adverse conditions. Time S