Blackberry CLIENT FOR NOVELL GROUPWISE MESSENGER - KNOWN ISSUES LIST User Manual

BlackBerry Enterprise Server for Microsoft ExchangeVersion: 5.0 | Service Pack: 1Release Notes

BlackBerry Client for IBM Lotus Sametime issues fixed in this releaseIf a user signed in to the BlackBerry® Client for IBM® Lotus® Sametime® using Bla

BlackBerry Administration Service issues fixed in this releaseAfter you activated user accounts and assigned software configurations, the BlackBerry®

Software bundles that could be distributed over the wireless network, the BlackBerry Administration Service might have displayedBlackBerry Device Soft

BlackBerry Configuration Database issues fixed in this releaseIf the BlackBerry® Synchronization Service could not connect to the BlackBerry Configura

BlackBerry Desktop Software issues fixed in this releaseAfter a user switched to another BlackBerry® device using the BlackBerry® Desktop Manager, the

BlackBerry MDS Integration Service issues fixed in this releaseThe BlackBerry® MDS Integration Service did not publish browser-pushed applications suc

BlackBerry MDS Integration Service dropped the empty and null strings, and in certain circumstances, turned the empty stringsinto null strings. (DPI 2

BlackBerry Monitoring Service issues fixed in this releaseAfter you configured a Standby Only threshold and the BlackBerry® Enterprise Server pair fai

alarm in the BlackBerry solution topology for the connection status of the Host component, but did not display a critical alarmin the Alarm panel. (SD

BlackBerry Web Desktop Manager issues fixed in this releaseWhen a user tried to log in to the BlackBerry® Web Desktop Manager, the user was prompted t

SWD-934496-1104102201-001

Security issues fixed in this releaseIn certain circumstances, users could not enroll certificates over the wireless network if the administrator of t

Setup application issues fixed in this releaseIf you installed the BlackBerry® Enterprise Server and specified “BAS” as the BlackBerry Enterprise Serv

Wireless calendar synchronization issues fixed in this releaseIf the recurrence data for a meeting was corrupt, updates to the meeting were not synchr

Known issues3BlackBerry Client for IBM Lotus Sametime known issuesThe Help screen does not display correctly if the user is running BlackBerry® Device

Workaround: Instruct users to view the PDF file as an image and text.The BlackBerry Client for IBM Lotus Sametime version 2.1.18 permits users to crea

BlackBerry Client for use with Microsoft Office Communications Server 2007known issuesThe Help screen does not display correctly if the user is runnin

BlackBerry Client for Novell GroupWise Messenger known issuesThe Help screen does not display correctly if the user is running BlackBerry® Device Soft

Workaround: After the upgrade process completes, add the Generate Activation Email privilege back to the custom role.The setup application does not co

• Create a separate SQL instance for BlackBerry Enterprise Server.After you re-enable a user as a BlackBerry device user, no instructions are availabl

BlackBerry Controller known issuesYou cannot create memory dumps of the BlackBerry® Enterprise Server on a computer running Windows Server® 2008 using

Contents1 New in this release...

BlackBerry MDS Connection Service known issuesIf the BlackBerry® Enterprise Server and the OCSP server are located on different domains or if the Blac

Workaround: Reschedule the jobs after the BlackBerry Administration Service services restart.In an environment that includes database mirroring, if th

Workaround: Delete the affected user accounts, and read them to the BlackBerry Enterprise Server.After an administrator moves a user account to anothe

Workaround: Manually change the user’s SMTP address using Microsoft Active Directory.When processing an update to a recurring meeting, the BlackBerry

Workaround: Remove the bas-config.properties file from the root directory.If you type an invalid email address into the Manage Addresses field, the Bl

Workaround: Create a new threshold on the BlackBerry Enterprise Server component that does not use load balancing. Then,change the high availability s

BlackBerry Web Desktop Manager known issuesIf a user tries to back up the BlackBerry® device, in certain circumstances, the BlackBerry® Device Manager

Organizer data synchronization known issuesIf a user creates a Task using the BlackBerry® device while their BlackBerry device is in a timezone that i

Workaround: Configure users to use UTF-8 encoding in Microsoft Outlook.In an environment that includes a subordinate certification authority, in certa

Workaround: Click OK to continue the upgrade process, or do not remove the option to back up the BlackBerry ConfigurationDatabase.When you install a s

BlackBerry Controller known issues...

3. Double-click jre-6u15-windows-i586.exe and follow the prompts to install the appropriate version of Java.If you set up database mirroring before in

5. Restart the BlackBerry Enterprise Server services.If you run the setup application from a command window, the setup application displays some error

Wireless calendar synchronization known issuesIf a user responds to an updated meeting request from a BlackBerry® device, the meeting tracking informa

Provide feedback4To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.Release NotesProvide feedback41

Legal notice5©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ andrelated trademark

PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENTTHEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE

Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® DesktopSoftware, and/or BlackB

New in this release1Feature DescriptionBlackBerry® device dashboard You can use the BlackBerry device dashboard to access the BlackBerry MonitoringSer

Feature Description• You can navigate search results for user accounts more easily than inBlackBerry Enterprise Server version 5.0.0. If you associate

Feature DescriptionImproved log file information so that youcan troubleshoot issues with theBlackBerry Attachment ServiceThe logs files for the BlackB

Feature DescriptionSupport for Microsoft® SQL Server®2008The BlackBerry Enterprise Server supports Microsoft SQL Server 2008. You canconfigure databas

Fixed in this release2Activation issues fixed in this releaseWhen you added a user account to the BlackBerry® Enterprise Server, you could not activat