Blackberry 8320 User Manual Page 256
- Page / 288
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Security troubleshooting
I cannot unlock my device using my smart card
Try performing the following actions:
• Verify that the correct smart card is inserted in the smart card reader.
• Verify that the smart card is inserted in the smart card reader correctly.
I cannot connect to a Wi-Fi network or log in to a VPN using a software token
Verify that the time on your BlackBerry® device is synchronized with the network time.
My device prompts me to make an emergency call when I type a password
If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device
might prompt you to make an emergency call when you type your device password.
To continue typing your device password, press the Escape key.
254
- User Guide 1
- Contents 3
- BlackBerry basics 13
- Create a link for a PIN 14
- Collapse a folder 14
- BlackBerry basics shortcuts 14
- Shortcuts 15
- Message shortcuts 16
- Phone basics 21
- Emergency calls 23
- Voice dialing 24
- Turn off voice prompts 25
- Voice mail 26
- Speed dial 26
- Conference calls 27
- Call logs 29
- Call waiting 30
- Call forwarding 31
- Call blocking 33
- Fixed dialing 34
- Smart dialing 35
- TTY support 36
- Multiple phone numbers 37
- Phone options 37
- Phone shortcuts 39
- Phone troubleshooting 40
- I cannot check my voice mail 41
- I cannot join a call 41
- Take a picture 47
- Camera options 48
- Camera shortcuts 49
- Email messages 51
- Email message folders 54
- Sent messages 54
- Stop a message from sending 55
- Hide sent messages 55
- Email message filters 56
- Email message filter options 57
- Email message forwarding 59
- Message options 60
- Add a signature 61
- Set an out-of-office reply 61
- Message list options 62
- About multiple message lists 63
- PIN messages 69
- Save a draft of a message 70
- Blind carbon copy a contact 70
- Attach a contact to a message 70
- Block incoming messages 74
- SMS text messages 79
- Cell broadcasting 82
- MMS messages 91
- Record and send a voice note 92
- MMS message attachments 94
- Block MMS messages 98
- Message troubleshooting 100
- Typing basics 103
- Typing input methods 105
- Switch typing input methods 106
- Set the typing input language 106
- Spelling checker 107
- Word list 108
- AutoText 110
- Typing shortcuts 111
- Typing troubleshooting 112
- About search 113
- Search for messages 113
- Search criteria 113
- View a list of saved searches 114
- Change a saved search 114
- Delete a saved search 114
- Search shortcuts 115
- Attachments 117
- Document attachments 118
- Spreadsheet attachments 119
- Media attachments 120
- Presentation attachments 120
- Attachment shortcuts 122
- Attachment troubleshooting 122
- Synchronization 123
- Delete all device data 125
- Browser basics 129
- Web page requests 133
- Bookmarks 134
- Forward a bookmark 135
- Delete a bookmark 135
- Add a bookmark folder 135
- File a bookmark 135
- Expand a folder 135
- Web feeds 136
- View web feed content 137
- Listen to web feed content 137
- Change a web feed 137
- Browser options 138
- Set the default browser view 139
- Set the home page 139
- Browser security 141
- WTLS options 142
- Add a trusted content server 142
- Browser push 143
- Browser shortcuts 144
- Browser troubleshooting 145
- Applications 147
- Application troubleshooting 148
- Media file management 149
- Forward a media file 150
- Songs, ring tones, and videos 151
- Download a ring tone 153
- Adjust the volume 153
- Use a headset 153
- Pictures 154
- Move a picture 155
- View pictures as a slide show 156
- View pictures in a list 156
- Media card options 157
- Format a media card 158
- Media shortcuts 159
- Media troubleshooting 159
- Map basics 161
- Navigation 162
- Map options 162
- Map shortcuts 164
- Maps troubleshooting 164
- GPS technology 165
- Contacts 167
- Delete a contact 168
- About pauses and waits 168
- About custom ring tones 168
- Mailing lists 169
- Caller ID 170
- Categories 171
- Address lookup 172
- SIM card phone book 173
- Change a SIM card contact 174
- Delete a SIM card contact 174
- Contact list options 175
- Contact troubleshooting 176
- Calendar 177
- Schedule a meeting 178
- Recurrence fields 178
- Check spelling 178
- Meetings 179
- Contact a meeting participant 180
- Calendar options 181
- View tasks in the calendar 182
- Set the first day of the week 182
- Hide free time in Agenda view 182
- Calendar shortcuts 183
- Calendar troubleshooting 183
- Task basics 185
- Change the status of a task 186
- Hide completed tasks 186
- Forward a task or memo 186
- Delete a task 186
- Task list options 188
- Memo basics 191
- Memo list options 193
- 2. Click Options 194
- About the alarm 195
- Turn on the alarm 195
- Silence the alarm 195
- Calculator 197
- Bluetooth technology 199
- Bluetooth technology options 200
- Restrict outgoing calls 201
- Date and time 205
- Notification profiles 207
- Delete a notification profile 208
- LED notification 209
- Custom notification 210
- BlackBerry Messenger 215
- Rename a contact 216
- Add a group 216
- Conversations 217
- Availability 219
- Display and keyboard 221
- Set the display font 222
- About organizing applications 222
- Add an application folder 222
- Move an application icon 222
- Keyboard options 223
- Set the trackball sensitivity 224
- Turn on standby mode 224
- About themes 224
- Switch themes 224
- Display troubleshooting 225
- Language 227
- Language troubleshooting 228
- Wireless network coverage 229
- Turn off data service 232
- About roaming 232
- Wi-Fi connection settings 233
- Delete a Wi-Fi profile 235
- Change a Wi-Fi profile 236
- UMA connection settings 238
- Power and battery 241
- SIM card 243
- About SIM card security 245
- Change the SIM card PIN code 245
- 7. Click the trackball 246
- 8. Press the Menu key 246
- 9. Click Save 246
- Security 247
- Encryption 248
- Password keeper 249
- Generate a random password 250
- Advanced security 252
- Smart cards 253
- VPN settings 254
- Software tokens 255
- Security troubleshooting 256
- BrickBreaker 261
- BrickBreaker scoring 262
- Play BrickBreaker 262
- Set the paddle speed 262
- 2. Click Send High Score 263
- 2. Click High Scores 263
- Service books 265
- Troubleshooting 267
- Voice dialing troubleshooting 268
- Camera troubleshooting 269
- I am not receiving messages 270
- I cannot file email messages 270
- Date and time troubleshooting 277
- Diagnostic reports 280
- Abbreviation list 283
- Legal notice 287
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