Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - MIGRATION GUIDE Setup Guide Page 79
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Troubleshooting 79
Date: 6/24/2009
Time: 10:59:25 PM
User: N/A
Computer: %BESSERVER%
Description:
{jsmith@example.com} DoICS() failed: ERR_FAIL
GetFreeBusyFolder - HrOpenExchangePublicStore
Event Type: Warning
Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1
Event Category: None
Event ID: 20638
Date: 6/24/2009
Time: 10:59:23 PM
User: N/A
Computer: %BESSERVER%
Description:
GetFreeBusyFolder - HrOpenExchangePublicStore (0x800b0001)
SubsystemInitialize - GetFreeBusyFolder
Event Type: Warning
Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1
Event Category: None
Event ID: 20639
Date: 6/24/2009
Time: 10:59:23 PM
User: N/A
Computer: %BESSERVER%
Description:
MailboxManager::SubsystemInitialize - GetFreeBusyFolder (0x800b0001)
CreateRIMEventFromException failed
Event Type: Warning
Event Source: BlackBerry Messaging Agent %BESSERVER% Agent 1
Event Category: None
Event ID: 20265
Date: 6/24/2009
Time: 10:44:39 PM
User: N/A
Computer: %BESSERVER%
Description:
{jsmith@example.com} MAPIMailbox::GetRIMCalendar(EntryID) -
CreateRIMEventFromException (0x00000000) failed
BlackBerry Alert Log common events
The following events are error messages in the BlackBerry Alert Log. These messages are
part of normal operation, and are safe to ignore.
[30000] (06/24 22:12:56.843):{0xBF4} EventLog::ThreadProc: Received
notification, processing...
- Google Apps Connector for 1
- BlackBerry Enterprise Server 1
- Google Inc 2
- 1600 Amphitheatre Parkway 2
- Mountain View, CA 94043 2
- November 23, 2009 2
- Contents 3
- About This Guide 5
- Document 6
- About This Guide 7 7
- Introduction 9
- Features and Benefits 10
- Considerations 11
- Comparison Chart 12
- Introduction 13 13
- Documentation and Support 14
- Introduction 15 15
- Architecture 17
- Capacity Requirements 18
- PST User Cache Files 19
- Preparation and Planning 21
- During Installation 23
- Network Requirements 24
- Upgrade from Previous Version 24
- Database 25
- Security Considerations 25
- Piloting and Full Deployment 26
- Hosted Solution 26
- Migration 27
- ITPolicyImportExport.exe 28
- Installation 29
- Create Administration Account 31
- Install System Components 31
- ExchangeMapiCdo.exe 32
- ExchangeMapiCdo 32
- ExchangeMapiCdo.msi 32
- Installation 33 33
- Installation 35 35
- SQL Server.” 36
- Installation 37 37
- Installation 39 39
- Installation 41 41
- Installation 43 43
- Server and click OK 45
- Installation 47 47
- Install the Connector 48
- Installation 49 49
- Configure GAL 51
- [password] 52
- --company_name=[companyname] 52
- Change IT Policy 53
- Installation 55 55
- Verify Installation 56
- Installation 57 57
- Scale of Users 59
- Labels/Folders 59
- Configure BlackBerry Devices 60
- To wipe the BlackBerry device 61
- Troubleshooting 63
- Remove Conflicting Libraries 65
- Check component order 65
- Activation 66
- Manager 67
- GSync_Delegate 69
- Mail Flow 70
- Troubleshooting 71 71
- Multiple Agents 72
- Backup Profiles 72
- Log Files 73
- Log File Errors 75
- Network Connectivity Failures 76
- Missing Timezone values 77
- Log Events You Can Ignore 78
- Troubleshooting 79 79
- Troubleshooting 81 81
- Custom GAL Files 83
- About GAL Files 83
- XML GAL File Format 83
- XML Field 84
- Sample GAL File 85
- </atom:entry> 86
- </atom:feed> 86
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