Blackberry 7100V - GETTING STARTED GUIDE 5-CLICK BIS Troubleshooting Guide

BlackBerry® TourTM 9630 Smartphone© 2009 Sprint. Sprint and other trademarks are the property of Sprint. Other marks are the property of their respect

4 Setting Up Your BlackBerry 9630Setting Up Your BlackBerry 9630Set-Up ChecklistSetting up your BlackBerry® device is easy. Follow these steps to get

Setting Up Your DeviceSetting Up Your BlackBerry 9630 5Insert the Battery For more information on purchasing RIM approved batteries and accessories, p

6 Setting Up Your BlackBerry 96302.Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry devic

Setting Up Your DeviceSetting Up Your BlackBerry 9630 7Charge the Battery 1. Connect the small end of the travel charger to the micro-USB port on the

8 Setting Up Your BlackBerry 9630Turn Your BlackBerry 9630 On 䊳 To turn the BlackBerry® device on or off, press and hold the End/Power key ( ) on the

Setting Up Your DeviceSetting Up Your BlackBerry 9630 92. Read the setup wizard introduction.3. Click Next to continue.4. Follow the onscreen instruct

10 Setting Up Your BlackBerry 9630Using Your BlackBerry 9630 Without a Wireless ConnectionWhen your BlackBerry device is not connected to a wireless n

Setting Up Email on Your BlackBerry 9630 11Setting Up EmailSetting Up Email on Your BlackBerry 9630Choosing Your Email Setup OptionTo begin sending an

12 Setting Up Email on Your BlackBerry 9630you use this email setup option, you must keep your computer turned on to receive your email messages.Using

Setting Up Email on Your BlackBerry 9630 13Setting Up Email7. Follow the onscreen prompts to add an email address and complete the setup.8. To log out

Table of ContentsGetting Started With Your BlackBerry 9630 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iGetting to Know Your

14 Setting Up Email on Your BlackBerry 9630Finding More InformationSee the BlackBerry Internet Service Online Help for more information about adding s

Using Your BlackBerry 9630 15Using Your DeviceUsing Your BlackBerry 9630 Now that you have your BlackBerry® device set up and ready to use, you can st

16 Using Your BlackBerry 9630Making and Answering Phone CallsMaking a Phone Call䊳 On the Home screen or on the phone screen, type a phone number and p

Using Your BlackBerry 9630 17Using Your DeviceCall WaitingTo answer an incoming call waiting call:䊳 When you hear the tone and see the “Waiting Call”

18 Using Your BlackBerry 9630Adding and Changing Call Forwarding NumbersTo add a call forwarding number:1. Press > > Options > Call Forwa

Using Your BlackBerry 9630 19Using Your DeviceEnhanced 911 (E911) InformationYour BlackBerry device features an embedded Global Positioning System (GP

20 Using Your BlackBerry 9630Retrieving Your Voicemail MessagesYou can review your messages directly from your BlackBerry device or from any other tou

Using Your BlackBerry 9630 21Using Your Device䢇 To type the alternate character on a key, press the key and the character key. For example, to type

22 Using Your BlackBerry 9630Sending Text Messages (SMS)You can send text messages (SMS) to up to 10 recipients. 1. Click Messages ( ) and then press

Using Your BlackBerry 9630 23Using Your DeviceContactsAdding Contacts1. Click Contacts ( ) to display the contacts list, and then press .2. Click New

Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Contacts .

24 Using Your BlackBerry 9630Viewing and Editing Appointments1. Click Calendar ( ) to display the calendar view, and then press .2. Click the desired

Using Your BlackBerry 9630 25Using Your DeviceCamera1. Click Camera ( ) to launch the camera.2. Using the display screen as a viewfinder, click the tr

26 Using Your BlackBerry 9630Video Camera1. Make sure a microSD card is present, and then click Video Camera ( ) to launch the video camera.2. Using t

Using Your BlackBerry 9630 27Using Your DeviceGoing to Web Pages䊳 Click Browser ( ) to display the browser, and then do one of the following:䡲 If a We

28 Using Your BlackBerry 9630Locking and Unlocking the BlackBerry 9630To lock your BlackBerry device:䊳 With a password set and enabled, on the Home sc

Using Your BlackBerry 9630 29Using Your DeviceInserting a microSD CardUse an optional microSDTM media card to extend the memory available on your Blac

30 Using Your BlackBerry 9630Location SettingsYour BlackBerry device is equipped with a Location feature for use in connection with location-based ser

Using Your BlackBerry 9630 31Using Your DeviceUsing Bluetooth With Your BlackBerry 9630Turning the Bluetooth Radio On or OffTo turn the Bluetooth® rad

32 Using Your BlackBerry 9630Installing the BlackBerry Desktop SoftwareInstall the BlackBerry® Desktop Software on a computer to allow you to perform

Using Your BlackBerry 9630 33Using Your Device䡲 Carefully review the terms of the license agreement. If you agree, click the appropriate button to acc

BlackBerry 9630 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Navigating Screens . . . . . . . . .

34 Using Your BlackBerry 9630Finding Help With Other Features䊳 To access a full list of help topics for your BlackBerry device, click Help ( ) from th

Using Advanced Sprint Services 35Advanced Sprint ServicesUsing Advanced Sprint Services With your BlackBerry® device and advanced data services from S

36 Using Advanced Sprint ServicesTo access your BlackBerry device’s Sprint TV channels:1. From the Home screen, click Sprint TV ( ). (The first time y

Using Advanced Sprint Services 37Advanced Sprint Services3. After you have entered your password, scroll through the options to explore the store.Purc

38 Using Advanced Sprint ServicesPlaying Music on Your BlackBerry 9630Music downloaded through the Sprint Music Store may be organized and played usin

Using Advanced Sprint Services 39Advanced Sprint ServicesBacking Up Your Downloaded Music FilesSprint recommends you back up your downloaded music fil

40 Using Advanced Sprint ServicesAccessing Pocket Express Information1. From the Home screen, click Pocket Express ().2. Roll the trackball to scroll

Using Advanced Sprint Services 41Advanced Sprint ServicesGPS NavigationSprint Navigation gives you turn-by-turn directions onscreen and over speakerph

42 Using Advanced Sprint ServicesAdditional Sprint ServicesMore advanced services, including NASCAR Sprint Cup Mobile, NFL Mobile Live, Facebook, and

Using Advanced Sprint Services 43Advanced Sprint ServicesDownloading an ItemOnce you’ve selected an item, click it to view a summary page. To download

iGetting Started With Your BlackBerry 9630Congratulations on purchasing a BlackBerry® TourTM 9630 smartphone. This Basics Guide introduces you to Spri

44 Sprint Worldwide Wireless ServiceSprint WorldwideSM Wireless Service Your BlackBerry device allows you to roam throughout the world using both CDMA

Sprint WorldwideSprint Worldwide Wireless Service 45Your SIM CardYour BlackBerry device comes with a preinstalled SIM (Subscriber Identity Module) car

46 Sprint Worldwide Wireless Service4.Slide the SIM card into the SIM card slot until it stops.5. Replace the battery and battery cover. (See “Insert

Sprint WorldwideSprint Worldwide Wireless Service 47Activating Global Roaming ModeYour BlackBerry device is designed to enter global roaming mode auto

48 Sprint Worldwide Wireless ServiceTo use Plus Code Dialing to place an international call:1. From the phone dial screen, press to insert a “+” on

Sprint WorldwideSprint Worldwide Wireless Service 49Calling the United States From Another CountryTo place a call to the United States from another co

50 Sprint Worldwide Wireless Service4.Press and click Save to save the entry.Accessing Your VoicemailNew Message IndicatorsYour voicemail message ind

Sprint WorldwideSprint Worldwide Wireless Service 51International Data RoamingSprint Worldwide Wireless Service can also keep you connected via email

52 Sprint Worldwide Wireless Service4.Select the network that supports Sprint International GSM Data Roaming. (Check www.sprint.com/sww for a list of

Sprint WorldwideSprint Worldwide Wireless Service 53Understanding Status MessagesYou may receive status messages under certain conditions. Before cont

iiLearn how to use your BlackBerry device’s international roaming capabilities, from inserting a SIM card to making and receiving international calls

54 Sprint Worldwide Wireless ServiceService ConflictThis service cannot be enabled because an incompatible service has already been turned on.Please T

Sprint WorldwideSprint Worldwide Wireless Service 55Contacting SprintIf you experience any issues with voice or data services while outside of the Uni

56 Sprint Worldwide Wireless ServiceFrom a landline phone when outside the United States:Sprint Worldwide Customer Support can be reached from a landl

BlackBerry 9630 Basics and Shortcuts 57Basics & ShortcutsBlackBerry 9630 Basics and ShortcutsNavigating ScreensLock the BlackBerry® device keyboar

58 BlackBerry 9630 Basics and ShortcutsTyping and EditingCapitalize a letterPress and hold the letterInsert a periodPress twiceType the alternate ch

BlackBerry 9630 Basics and Shortcuts 59Basics & ShortcutsFieldsTo change values in a field, highlight the field, click the trackball, and click a

60 BlackBerry 9630 Basics and ShortcutsStatus IndicatorsShift mode sending data filed messageNumber lock mode receiving data sent messageAlt mode Blue

BlackBerry 9630 Basics and Shortcuts 61Basics & ShortcutsBattery Status IndicatorsFull battery power Low battery power ChargingBattery TipsTry t

62 BlackBerry 9630 Basics and ShortcutsWireless Network CoverageYou must be connected to the Nationwide Sprint Network to begin using many of the fea

BlackBerry 9630 Basics and Shortcuts 63Basics & ShortcutsShortcutsYour BlackBerry device offers a number of keyboard shortcuts to help make naviga

Getting to Know Your DeviceGetting to Know Your BlackBerry 9630 1Getting to Know Your BlackBerry 9630The BlackBerry Tour 9630 Smartphone Alt keyType t

64 BlackBerry 9630 Basics and ShortcutsBrowser ShortcutsOpen a selected linkPress or click the linkGo to a specific Web pagePress Insert a period in

BlackBerry 9630 Basics and Shortcuts 65Basics & ShortcutsMessage List ShortcutsOpen a selected messagePress Reply to senderPress Reply to allPress

66 BlackBerry 9630 Basics and ShortcutsCalendar ShortcutsGo to the next day, week, or monthPress Go to the previous day, week, or monthPress and M

Frequently Asked Questions 67FAQsFrequently Asked QuestionsWhy does my BlackBerry device not turn on?䢇 The power might be off. Press and hold the End/

68 Frequently Asked QuestionsWhy can I not send or receive email messages?Verify that your BlackBerry device is connected to the Nationwide Sprint Net

Frequently Asked Questions 69FAQsCan I set up for email using both the BlackBerry Enterprise Server and BlackBerry Internet Service?If your wireless s

70 Frequently Asked QuestionsWhere can I download games and ring tones for my BlackBerry device?Ring tones are available by clicking Media () > Rin

Frequently Asked Questions 71FAQsBlackBerry Internet Service – Frequently Asked QuestionsHow do I change or update the BlackBerry device I want to use

72 Frequently Asked QuestionsLikewise, email messages that you delete from the BlackBerry device are copied to the Deleted Items folder.To synchronize

Sprint Subscriber Agreement: General Terms and Conditions of Service 73Terms and ConditionsSprint Subscriber Agreement: General Terms and Conditions

2 Getting to Know Your BlackBerry 9630Navigating With Your BlackBerry 9630 ApplicationsExplore the many useful applications that your BlackBerry® devi

74 Sprint Subscriber Agreement: General Terms and Conditions of ServiceAgreement still apply to our Services). You will be provided details on any add

Sprint Subscriber Agreement: General Terms and Conditions of Service 75Terms and ConditionsOur Right To Change The Agreement & Your Related Rights

76 Sprint Subscriber Agreement: General Terms and Conditions of ServiceCredit Checks & Credit InformationWe agree to provide you Services on the c

Sprint Subscriber Agreement: General Terms and Conditions of Service 77Terms and Conditionsunsolicited commercial voice, text, SMS, or other message;

78 Sprint Subscriber Agreement: General Terms and Conditions of ServiceRoaming“Roaming” typically refers to coverage on another carrier’s network that

Sprint Subscriber Agreement: General Terms and Conditions of Service 79Terms and Conditionsfor that purpose (for example, with “phone as modem” plans,

80 Sprint Subscriber Agreement: General Terms and Conditions of Servicetransmissions even when responding within 6 seconds of receiving the alert. Wal

Sprint Subscriber Agreement: General Terms and Conditions of Service 81Terms and Conditionsmay charge you, up to the highest amount permitted by law,

82 Sprint Subscriber Agreement: General Terms and Conditions of Serviceprevent legitimate communications and usage – for example, message filtering/bl

Sprint Subscriber Agreement: General Terms and Conditions of Service 83Terms and Conditionsstructures, buildings, weather, geography, landscape, and t

Getting to Know Your DeviceGetting to Know Your BlackBerry 9630 3Click Camera to take a picture.*Click Video Camera in the Applications folder to reco

84 Sprint Subscriber Agreement: General Terms and Conditions of ServiceYou Agree We Are Not Responsible For Certain Problems You agree that neither we

Sprint Subscriber Agreement: General Terms and Conditions of Service 85Terms and Conditionsbinding, with some exceptions under the Federal Arbitration

86 Sprint Subscriber Agreement: General Terms and Conditions of ServiceExceptions To Our Agreement To Arbitrate DisputesEither of us may bring qualify

Sprint Subscriber Agreement: General Terms and Conditions of Service 87Terms and Conditionsthe Agreement specifically provides otherwise, if any part

88 Legal NoticeLegal Notice© 2009 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. © 2009 Research In Motion Limited. All r

Legal Notice 89Legal NoticeANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAM

90 Legal Notice