Blackberry BB9630TOUR User Manual

BlackBerry Tour 9630 SmartphoneVersion: 5.0User GuideTo find the latest user guides, visit www.blackberry.com/docs/smartphones.

BrickBreaker scoring...

DocumentsOpen a password-protected .pdf fileTo perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterp

4. Press the Enter key.View the content of a cellIn a spreadsheet cell, click the trackball.View a list of worksheets1. In a spreadsheet, press the Me

Media filesView a list of pages in a multi-page .tif fileYou can view a list of pages in a multi-page .tif file, such as a scanned fax document saved

Zoom in to or out from a slide1. When viewing a presentation in slide view, press the Menu key.2. Click Zoom.3. Roll the trackball up or down.To zoom

• To search for text in a file or an attachment, press F.• To move to the last cursor position after closing and reopening a file or an attachment, pr

MediaAudio and video filesPlay a media file1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Clic

Fast-forward or rewind a media file1. When playing a media file, click the progress bar.2. Roll the trackball to the right or left.3. Click the trackb

Adjust the volume• To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.• To decrease the volume, press the Vo

About using a headsetYou can purchase an optional headset to use with your BlackBerry® device.If you use a headset, you can use a headset button to an

Create a standard playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Click Playlists.4. Click New Playlist.5. Click Standa

Welcome to BlackBerry!This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help applic

10. Click Save.Related topicsShuffle songs, 104Delete a song from a playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Cli

Related topicsRename an audio or video file, 115Rename a picture or picture folder, 115Delete a playlist1. On the Home screen, click the Media icon.2.

6. Press the Menu key.7. Click Save.Apply a color effect to videosYou can apply a sepia or black-and-white color effect to videos that you record.1. O

CameraDepending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera featuresmight not b

5. Press the Menu key.6. Click Save.Related topicsMove a media file, 115Change the location for storing videos, 110Change options to compensate for di

PicturesView a picture1. On the Home screen, click the Media icon.2. Click the Pictures icon.3. Click a category.4. Click a picture.To view the next o

Use a picture as your device wallpaper1. On the Home screen, click the Media icon.2. Click Pictures.3. Browse to a picture.4. Click Set As Wallpaper.V

6. Click Save.Managing media filesRename an audio or video fileYou can only rename media files that you added.1. On the Home screen, click the Media i

3. Click Explore.4. Navigate to a folder that contains media files.5. Highlight a media file.6. Press the Menu key.7. Click Move.8. Navigate to the ne

Memory and media cardsAbout media cardsDepending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos

Find more information• Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home scree

• To change the minimum amount of device memory available for pictures, change the Reserved Pictures Memory field.5. Press the Menu key.6. Click Save.

2. Click Memory.3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No.4. Press the Menu key.5. Click Save.About compressionCom

Related topicsSet a device password, 250Repair your media card or device memoryCAUTION: If you run the repair feature on your BlackBerry® device, you

Type File format• .wma• .wavVideo• .mp4• .3gp• .3gp2• .avi• .asf• .wmvFor more information about file formats that your BlackBerry® device supports, v

• To synchronize specific playlists, select the check box beside one or more playlists.• To synchronize a random selection of your songs, select the F

Save a media file from a web page1. On a web page, click a link for a media file.2. Click Save.3. Type a name for the media file.4. Click Save.Save a

3. Press the Menu key.4. Click Receive Using Bluetooth.5. Send a media file from the paired Bluetooth enabled device.6. If necessary, click Yes.7. Cli

• To pause an audio or video file, press the Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, pressthe Mute k

• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify thatmass storage mode

The flash dims or turns offIf the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery power. In

Navigation and typingAbout the Menu key and Escape keyThe Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens

BrowserBrowser basicsBrowsing web pagesVisit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry®

Move back or forward a web page1. On a web page, press the Menu key.2. Click Back or Forward.Refresh a web page1. On a web page, press the Menu key.2.

Return to the home page1. On a web page, press the Menu key.2. Click Home.Close the browser1. On a web page, press the Menu key.2. Click Close.Viewing

2. Press the Menu key.3. Click Link Address or Image Address.4. Click Send Address.5. Click a message type.To return to the browser after you send the

Add a bookmark for a web pageDepending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser

4. Highlight a bookmark.5. Press the Menu key.6. Click Delete Bookmark.Add a bookmark folder for web pages1. On the Home screen, click the Browser ico

Web feedsAbout web feedsWeb feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and

3. Click Get Audio.Mark a web feed title as opened or unopenedIn a web feed, perform one of the following actions:• Highlight a title. Press the Menu

3. Click Options.4. Click General Properties.5. Change the Default View field.6. Press the Menu key.7. Click Save Options.Change the home page or star

Change display options for web pages1. On the Home screen, click the Browser icon.2. Press the Menu key.3. Click Options.4. Click Browser Configuratio

Change your ring tone1. On the Home screen, click the Sounds icon.2. Click Set Ring Tones/Alerts.3. Click the application or item that you want to cha

• Prompt Before Running WML Scripts6. Press the Menu key.7. Click Save Options.Clear a browser cache1. On the Home screen, click the Browser icon.2. P

About GearsGears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabledw

About WTLSThe WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrou

Prompt for Certificate:Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if y

Browser pushAbout browser pushBrowser push is designed to push information from a web application to your BlackBerry® device as the information become

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number f

Troubleshooting: BrowserNo browser is available on my deviceDepending on your wireless service plan, this feature might not be supported.Verify that y

Date, time, and alarmSet the date and time manually1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the Menu key.3.

Change what appears on the display when your device is charging1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the

Related topicsSet options for bedside clock mode, 147Set options for bedside clock mode1. On the Home screen, click the Clock icon.2. Press the Menu k

Add a contact1. On the Home screen, click the Contacts icon.2. Click New Contact.3. Type the contact information.4. Press the key.5. Click Save.Sche

5. Press the Menu key.6. Click Save.Use the stopwatch1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the Menu key.3

Troubleshooting: Date, time and alarmThe time on my device is incorrect1. On the Home screen or in the Applications folder, click the Clock icon.2. Pr

Personal organizerContactsContact basicsAdd a contact1. On the Home screen, click the Contacts icon.2. Click New Contact.3. Type the contact informati

Add a pause or a wait to a phone number1. After typing the main part of a phone number in a phone number field, press the Menu key.2. Click Add Pause

3. Perform one of the following actions:• To add a contact to your contact list, click Add to Contacts.• To add all the contacts, click Add All to Con

5. Highlight a picture.6. Press the Menu key.7. Click Select.8. Center the picture in the box.9. Press the Menu key.10. Click Crop and Save.Change the

Create a mailing list1. On the Home screen, click the Contacts icon.2. Press the Menu key.3. Click New Group.4. Type a name for the mailing list.5. Pr

Multiple contact listsAbout multiple contact listsIf your BlackBerry® device is associated with multiple email accounts, you might have contacts from

4. Press the Menu key.5. Click Save.Turn off the prompt that appears before you delete itemsYou can turn off the prompt that appears before you delete

CalendarCalendar basicsAbout calendar viewsYou can view your appointments and meetings in one of four calendar views. Day, Week, and Month views displ

Visit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the

1. On the Home screen, click the Calendar icon.2. In Day view, beside the start time, type the subject of the appointment.3. Type a location in parent

7. Click Save.Check spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, tas

9. Press the Menu key.10. Click Save.Related topicsTurn off your device, 244Recurrence fieldsEvery:Set the frequency of the daily, weekly, or monthly

• To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menukey. Click Sh

Send an email message to all meeting participants1. In a meeting, meeting invitation, or meeting response, press the Menu key.2. Click Email All Atten

4. Type CCM: and the moderator conference call bridge number. Do not include spaces.5. Type a lowercase x. Do not include spaces before or after the x

4. Click General Options.5. Change the Default Reminder field.6. Press the Menu key.7. Click Save.Related topicsTurn off your device, 244Change the sn

6. Press the Menu key.7. Click Save.Change the first day of the week1. On the Home screen, click the Calendar icon.2. Press the Menu key.3. Click Opti

To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your devicewithin th

4. Click a calendar.5. Change the Appointment Color field.6. Press the Menu key.7. Click Save.Change the calendar that reminds you of appointments1. O

• If you are not receiving calls, verify that call blocking and call forwarding are turned off.• Your device or your SIM card might support more than

Troubleshooting: CalendarI cannot schedule appointments that span multiple daysIf you use IBM® Lotus Notes®, you cannot schedule appointments that spa

TasksTask basicsCreate a task1. On the Home screen or in the Applications folder, click the Tasks icon.2. Click Add Task.3. Type the task information.

• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.Hide completed tasks1. On th

6. Press the Menu key.7. Click Save.Change the snooze time for reminders1. On the Home screen or in the Applications folder, click the Calendar or Tas

MemosMemo basicsCreate a memo1. On the Home screen or in the Applications folder, click the MemoPad icon.2. Click Add Memo.3. Type the memo informatio

Delete a memo1. On the Home screen or in the Applications folder, click the MemoPad icon.2. Highlight a memo.3. Press the Menu key.4. Click Delete.Mem

Create a category for contacts, tasks, or memosYou can create categories to organize items in the contacts application, tasks application, and memos a

3. Click Filter.4. Highlight a category.5. Press the Menu key.6. Click Delete.Note: When you delete a category, contacts, tasks, or memos in the cate

Ring tones, sounds, and alertsRing tones, sounds, and alerts basicsAbout ring tones, sounds, and alertsSound profiles define how your BlackBerry® devi

Change a sound profileIf you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the co

Turn on or turn off data service or set roaming options, 238Change an email message filter, 57Forward messages from a specific email message folder to

4. Press the Menu key.5. Click Delete.Assign ring tones and alerts to a contactYou can receive different ring tones and alerts for incoming messages a

LED notificationLED notificationThe LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses.Green:You

Troubleshooting: Ring tones, sounds, and alertsMy device is ringing or vibrating more times than expectedFor calls, the number of times that your Blac

TypingTyping basicsCut, copy, and paste text1. With text highlighted, press the Menu key.2. Click Cut or Copy.3. Place the cursor where you want to in

Typing input methodsSwitch typing input methods when you are typingTo perform this task, the keyboard on your BlackBerry® device must display Arabic o

Find more information about typing in other languagesYou can learn to type in other languages such as Chinese and Thai by reading the Typing Guides th

Use shortcut keys on the Home screenBy default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen.1

Correct spelling quickly while you typeBy default, your BlackBerry® device underlines words that it does not recognize.1. Place the cursor in the unde

2. Click Spell Check.3. Click Custom Dictionary.4. Highlight a word.5. Press the Menu key.6. Click Edit.7. Change the word.8. Press the Enter key.9. P

Change a word in the custom dictionary1. On the Home screen, click the Options icon.2. Click Custom Dictionary.3. Highlight a word.4. Press the Menu k

ShortcutsDepending on the typing input language that you are using, some shortcuts might not be available.BlackBerry basics shortcutsDepending on the

AutoTextAbout AutoTextAutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replac

3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key.6. Click Save.Delete an AutoText entry1. On the Home screen or in a fold

Troubleshooting: TypingI cannot check spellingYou can only check the spelling of text that you type. You can check spelling in English, German, Spanis

LanguageChange the display languageTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contac

4. Press the Menu key.5. Click Save.Use a shortcut to switch typing input languages while you typeTo perform this task, you must have more than one la

Change the display options for contactsYou can change how your contacts appear in all applications, including the phone, message list, contact list, a

Display and keyboardBacklightingAbout backlightingThe backlighting for the screen and keyboard is designed to adjust automatically so that you can use

2. Click Pictures.3. Browse to a picture.4. Click Set As Wallpaper.Download a Home screen backgroundDepending on your wireless service plan, this feat

You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customizethe appearan

3. Click Delete.Set the number of icons that appear on the Home screen1. On the Home screen, click the Options icon.2. Click Advanced Options.3. Click

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• If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press theSend key. Click yo

Set the cursor speed1. On the Home screen or in a folder, click the Options icon.2. Click Screen/Keyboard.3. Set the Key Rate field.4. Press the Menu

4. Click a theme.5. To change the layout of the theme, in the Set Home Screen Layout section, click an option.6. Click Save.Delete a themeYou can only

SearchMessages, attachments, and web pagesSearch for messagesYou can search for messages on your BlackBerry® device. You might also be able to search

Include Encrypted Messages:Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages.Service:If your

Search for text in a message, in a file, or on a web pageTo search for text in a presentation, you must view the presentation in text view or in text

Organizer dataSearch for organizer dataYou can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home

Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To search for a contact in a list o

SynchronizationAbout synchronizationThe wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, t

2. Press the Menu key.3. Click Options.4. Click Email Reconciliation.5. If necessary, change the Message Services field.6. Set the Delete On field.7.

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over theorganizer dat

Typing shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To insert a period, press the Space

Prerequisites: Restoring data over the wireless network• Your email account must use a BlackBerry® Enterprise Server that supports this feature. For m

Troubleshooting: SynchronizationEmail messages are not reconciling over the wireless networkTry performing the following actions:• Verify that your Bl

Custom contact list field data is not appearing on my computerYou can only synchronize the data in a custom contact list field with a text field in th

Bluetooth technologyBluetooth technology basicsAbout Bluetooth technologyBluetooth® technology is designed to enable you to establish a wireless conne

Turn on Bluetooth technology, 211Connect to a paired Bluetooth enabled deviceTo perform this task, Bluetooth® technology must be turned on and your Bl

4. Click Receive Using Bluetooth.5. Send a media file from the paired Bluetooth enabled device.6. If necessary, click Yes.7. Click Save.Send a media f

Bluetooth technology optionsBluetooth profilesDepending on your BlackBerry® device model and wireless network, some profiles might not be supported.A/

Wireless Bypass:This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Softwares

2. Click Bluetooth Options.3. Press the Menu key.4. Click Options.5. In the Device Name field, type a name for your BlackBerry® device.6. Press the Me

Turn off a Bluetooth profile1. On the Home screen, click the Manage Connections icon.2. Click Bluetooth Options.3. Press the Menu key.4. Click Options

• To move to the next slide when viewing a presentation in slide view, press N.• To move to the previous slide when viewing a presentation in slide vi

Troubleshooting: Bluetooth technologyI cannot type a passkey on a Bluetooth enabled deviceIf you cannot type a passkey on a Bluetooth® enabled device,

GPS technologyDepending on your wireless service provider, this feature might not be supported.About GPS technologyDepending on your wireless service

3. Click GPS.4. Perform one of the following actions:• To turn off location aiding, change the Location Aiding field to Disabled.• To turn off locatio

MapsMap basicsGet directions1. On the Home screen or in a folder, click the Maps icon.2. On a map, press the Menu key.3. Click Get Directions.4. Perfo

• To view a new location, type an address in the Find field. To type the address information into specific address fields, clickAdvanced.• To view a l

About GPS technology, 26Set a home or work address1. On a map, press the Menu key.2. Click Layers.3. If necessary, expand the Favorites folder and the

Pan a mapOn a map, roll the trackball.Maps bookmarksAdd a bookmark for a location or route1. On the Home screen, click the Maps icon.2. On a map, pres

Add a bookmark folder for locations or routes1. On the Home screen, click the Maps icon.2. On a map, press the Menu key.3. Click Find Location.4. Clic

View status information at the top of a mapYou can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluet

View a geotagged picture on a mapWhen you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the

• To insert a slash mark (/) in the web address field, press the Shift key and the Space key.• To stop loading a web page, press the Escape key.• To c

Feature availability, 9User GuideMaps228

ApplicationsAbout multitaskingYour BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a cal

Close an application so that it is not runningTo optimize the performance of your BlackBerry® device, try to close applications when you are finished

About social networking applicationsYou can use social networking applications on your BlackBerry® device to stay connected with your social networkin

Legal notice, 309Delete a third-party applicationIf your device is associated with an email account that uses a BlackBerry® Enterprise Server, you mig

Troubleshooting: ApplicationsI cannot add, update, or return to the previous version of an applicationTry performing the following actions:• Verify th

BlackBerry Device SoftwareAbout updating the BlackBerry Device SoftwareYou might want to update your BlackBerry® Device Software for one of the follow

Return to the previous version of the BlackBerry Device SoftwareDepending on the options set by your wireless service provider or administrator, you m

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to updateyour softwa

My device does not have enough available memory to update the BlackBerry DeviceSoftwareTry performing the following actions:• Delete media files, disp

Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To search for a contact in a list o

Wireless network coverageTurn on the connection to the wireless networkIf the OFF indicator appears at the top of your Home screen, you might want to

Wireless networks that your device connects toFor more information about the wireless networks that your BlackBerry® device connects to, see the Safet

If your device requires a SIM card, your wireless service provider might need to set up your SIM card with roaming services before you can roam.If you

Connect to a GSM or UMTS networkIf your BlackBerry® device normally connects to a CDMA network and your device supports international roaming, you mig

3. Press the Menu key.4. Click My Preferred Network List.5. Press the Menu key.6. Click Add Network.7. Perform one of the following actions:• To scan

Troubleshooting: Wireless network coverageI cannot connect to a wireless networkDepending on your BlackBerry® device model and wireless network, this

Power, battery, and memoryTurn off your deviceDepending on your theme, the location or name of the Power Off icon might differ from the location or na

• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice.• Set

• Stop forwarding email messages to your device when your device is connected to your computer.• Receive only the first section of long email messages

SIM cardDepending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card.About the SIM card phone bo

PhonePhone basicsFind your phone numberPerform one of the following actions:• To view your active phone number, from the Home screen, press the Send k

2. Highlight a phone number.3. Press the Menu key.4. Click Copy to SIM Phone Book.5. Press the Menu key.6. Click Save.Change a SIM card contact1. In t

About SIM card securityYou can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM

SecuritySecurity basicsAbout the device passwordIf you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry bef

3. Change the Lock Handheld Upon Holstering field to Yes.4. Press the Menu key.5. Click Save.Lock the keyboardIf you are not on a call, you can lock t

Password keeperAbout the password keeperUse the password keeper to store all your passwords in one place. The password keeper is designed to protect y

View a password in the password keeperIn the password keeper, click a password.Change a password in the password keeper1. On the Home screen or in the

Change the password keeper password1. On the Home screen or in the Applications folder, click the Password Keeper icon.2. Press the Menu key.3. Click

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device islocked, t

Set encryption strengthIf encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® devic

4. Highlight a service.5. Press the Menu key.6. Click Regenerate Encryption Key.Memory cleaningAbout memory cleaningMemory cleaning is designed to del

• To answer the incoming call and place the current call on hold, click Answer - Hold Current.• To answer the incoming call and end the current call,

• To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field.6. Press the Menu key.7

About certificate authority profilesIf your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificat

6. Click Show Media Card Certificates or Show Media Card PGP Keys.To view the certificate or PGP® key, press the Menu key. Click Display Certificate o

SHA1 Thumbprint:This field displays the SHA-1 digital thumbprint of the certificate.MD5 Thumbprint:This field displays the MD5 digital thumbprint of t

2. Click Security Options.3. Click Advanced Security Options.4. Click Certificates.5. Highlight a certificate.6. Press the Menu key.7. Click Show Chai

Check the revocation status of a certificate or certificate chain1. On the Home screen or in a folder, click the Options icon.2. Click Security Option

Certificate revocation reasonsUnknown:The revocation reason does not match any of the predefined reasons.Key Compromise:A person who is not the key su

5. Highlight a certificate.6. Press the Menu key.7. Click Associate Addresses.8. Press the Menu key.9. Click Add Address.10. Perform one of the follow

Change how often a certificate authority profile checks certificate statusDepending on your organization, you might be able to change how often a cert

8. Press the Menu key.9. Click Search.10. Click a PGP key.11. Click Add PGP Key to Key Store.Download a personal PGP key from the PGP Universal Server

Dial an extension1. Press the X key.2. Type the extension number.Dial using numbers or lettersWhen you type a letter in a phone number, your BlackBerr

View properties for a PGP key1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Security Options

5. Highlight a PGP key.6. Press the Menu key.7. Click Send via Email or Send via PIN.Delete a PGP key1. On the Home screen or in a folder, click the O

Check the revocation status of a PGP key1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Secur

A person who is not the key subject might have discovered the private key value.Key Retired:The PGP key is no longer used.User ID Invalid:The user inf

5. Press the Menu key.6. Click Fetch PGP Keys.7. Press the Menu key.8. Click Options.9. Perform one of the following actions:• To download the revocat

7. Specify information for the certificate server.8. Press the Menu key.9. Click Save.Change connection information for a certificate server1. On the

Type the web address of the certificate server.Send connection information for a certificate server1. On the Home screen or in a folder, click the Opt

Change the key store password1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Security Options

Change the service that your device uses to download certificatesDepending on your organization, you might not be able to change the service that your

2. Click Security Options.3. Click Advanced Security Options.4. Click Key Stores.5. Change the Accept Unverified CRLs field to No.6. Press the Menu ke

Emergency callsAbout emergency callsIf you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call

• log in to a VPN• connect to a Wi-Fi networkTurn on two-factor authenticationTo perform this task, you must have set a password for your BlackBerry®

About smart password entryIf you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able

Use a certificate to authenticate your smart cardTo perform this task, you must be using a smart card and a password to unlock your BlackBerry® device

Store the pass phrase for your smart card in the application memory1. On the Home screen or in a folder, click the Options icon.2. Click Security Opti

VPN settingsDepending on the options that your administrator has set for you, this feature might not be supported.About VPN profilesA VPN profile cont

Change the software token for a VPN profileTo perform this task, the software token that you want to use must be installed on your BlackBerry® device.

If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving datawithout

Set permissions for a third-party applicationNote: Changing permissions for third-party applications can significantly affect the operation of applic

Location Data:Set whether third-party applications can use your GPS location information.Server Network:Set whether third-party applications can acces

Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on yourBlackBerry® device.Organizer D

If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you wantto use GP

My device prompts me to make an emergency call when I type a passwordIf your BlackBerry® device password contains a combination of letters that corres

Service books and diagnostic reportsService booksAbout service booksService books determine which services are available on your BlackBerry® device.Yo

Diagnostic reportsAbout diagnostic reportsDiagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If

Delete a diagnostic report1. On the Home screen or in a folder, click the Options icon.2. Click Mobile Network.3. Press the Menu key.4. Click Diagnost

Accessibility optionsAbout accessibility optionsBlackBerry® devices include many features that facilitate use by persons with disabilities. For more i

Use grayscale for the screen display1. On the Home screen or in a folder, click the Options icon.2. Click Advanced Options.3. Click Accessibility.4. C

3. Click Add Contact Alert.4. Press the Menu key.5. Click Add Name.6. Click a contact.7. To add additional contacts, repeat steps 3 to 5.8. Click the

Voice dialingMake a call using a voice commandTo perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset,

Predict words as you typeYou can set your BlackBerry® device to display a list of suggested words as you type.1. On the Home screen or in a folder, cl

BrickBreakerAbout BrickBreakerThe object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the brick

ContentsWelcome to BlackBerry!...

6. Press the Menu key.7. Click Save.Improve sound quality during a callYou cannot change sound quality when you are using a Bluetooth® enabled headset

BrickBreaker scoringCatching a capsule:50 pointsShooting a brick with the gun:50 pointsHitting a brick with the ball:10 pointsShooting a brick with th

3. Click Options.4. Perform any of the following actions:• To set the paddle speed, set the Paddle movement speed field.• To accelerate the paddle as

Word Mole gameWord Mole game basicsAbout the Word Mole gameThe object of the Word Mole® game is to form words using the letters in the garden. If you

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in asingle word.Star

3. Click Resume Game.4. Click a game.Submit a score to the Leaderboard on the Word Mole game web siteAt the end of a single-player game, you might be

1. On the Multiplayer Game Setup screen, click Options.2. Perform any of the following actions:• To set the length for a game, set the Point Goal fiel

Some words that I submit are not recognizedSome less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commo

GlossaryADNAn abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services.APNaccess point

DSML-enabled serverA BlackBerry® device uses a DSML-enabled server to search for and download certificates.ECCElliptic Curve CryptographyFDNFixed Dial

MTPMedia Transfer ProtocolOCSPOnline Certificate Status ProtocolOCSP serverA BlackBerry® device uses an OCSP server to check the revocation status of

3. Click Options.4. Click Voice Mail.5. Type a voice mail access number and a password.6. Press the Menu key.7. Click Save.Speed dialSet up speed dial

Short Message Service CenterSSLSecure Sockets LayerTCPTransmission Control ProtocolTLSTransport Layer SecurityTriple DESTriple Data Encryption Standar

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PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOTBE EXCLUDED AS SET OUT ABOVE, BUT CAN BE

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING INTHIS DOCUME

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THEWARRANTIES OF MERCHANTAB

Conference callsAbout conference callsYou can create two types of conference calls with your BlackBerry® device. If your organization or a conferencin

Disconnect a contact from a conference callYou can perform this task only if you make a conference call by joining calls together, and not if you crea

• To hide call logs in the messages application, select the None option.Add notes to a call log1. From the Home screen, press the Send key.2. Highligh

Delete call log notes1. From the Home screen, press the Send key.2. Highlight a call log.3. Press the Menu key.4. Click View History.5. Press the Menu

Forward callsTo perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.1. From the Home sc

6. Click Edit Numbers.7. Highlight a phone number.8. Press the Menu key.9. Click Edit.10. Change the phone number.11. Press the Enter key.Delete a cal

6. Press the Menu key.7. Click Enable.8. Type your call blocking password.To stop blocking calls, highlight a call blocking option. Press the Menu key

To turn off fixed dialing, press the Menu key. Click Disable FDN Mode.Add a contact to your fixed dialing listTo perform this task, your wireless serv

Perform an action using a voice command...

Smart dialingAbout smart dialingWith the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not

Multiple phone numbersAbout multiple phone numbersWhen you have multiple phone numbers associated with your BlackBerry® device, you can switch the pho

4. Press the Menu key.5. Click Save.Sort phone numbers or contacts on the Phone screen1. From the Home screen, press the Send key.2. Press the Menu ke

Stop ending calls when you insert your device in the holster1. From the Home screen, press the Send key.2. Press the Menu key.3. Click Options.4. Clic

Turn on TTY support1. From the Home screen, press the Send key.2. Press the Menu key.3. Click Options.4. Click TTY.5. Change the TTY Mode field to Yes

• Verify that your BlackBerry® device is connected to the wireless network.• Verify that your wireless service plan includes phone or voice services.•

I cannot change the number of times that my device ringsDepending on your wireless service provider, you might not be able to choose the length of tim

Voice commandsPerform an action using a voice command1. On the Home screen or in a folder, click the Voice Dialing icon.2. After the beep, say a voice

Change the language for voice commandsTo perform this task, you must have more than one language on your BlackBerry® device. For more information, con

Improve voice recognitionYou can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. O

Browser...

MessagesMessage basicsComposing messagesCheck spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a me

2. Click Attach Address or Attach Contact.3. Click a contact.Add a signature to your work email messagesTo perform this task, your email account must

7. Click Send.Related topicsSearch for contacts in your organization's address book, 151Mailing lists, 153Send an SMS text messageYou can send an

• If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number.Press the Enter key

Managing messagesOpen a message1. On the Home screen, click the Messages icon.2. Click a message.If you open an MMS message and the content does not a

2. Press the Menu key.3. Click View Folder.4. Click a folder.Delete a message1. On the Home screen, click the Messages icon.2. Highlight a message.3.

Delete the original text from a reply message1. When you are replying to a message, press the Menu key.2. Click Delete Original Text.File an email mes

9. Press the Menu key.10. Click Save.Note: If you click the Select All menu item, all email messages, including email messages that appear in the sen

2. Click OK.Email message filtersAbout email message filtersYou can create email message filters to specify which email messages are forwarded to your

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.Separate multiple

Typing input methods...

4. Click Email Filters.5. Highlight an email message filter.6. Press the Menu key.7. Click Edit.8. Change the options for the email message filter.9.

Add, move, rename, or delete an email folderTo perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this

Remove a flag1. In an email message with a flag, press the Menu key.2. Click Delete Flag.Email message optionsCheck spelling automatically before send

• To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send ReadReceipts and Send Deli

Hide filed email messages1. On the Home screen, click the Messages icon.2. Press the Menu key.3. Click Options.4. Click General Options.5. Change the

To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes.PIN messagesAbout PIN messagesA PIN uniquely

6. Press the Menu key.7. Click Save.SMS text messagesSMS text message basicsAbout SMS text messagesTo send and receive SMS text messages, your wireles

• To use a preloaded ring tone, in the Ring Tone field, click a ring tone.• To use a ring tone that you downloaded, in the Ring Tone field, click Sele

Turn off AutoText for SMS text messages1. On the Home screen or in a folder, click the Options icon.2. Click SMS Text.3. Set the Disable AutoText fiel

Set a wireless network type for sending SMS text messagesDepending on your wireless service provider and wireless network, this feature might not be s

About backing up and restoring device data...

Stop receiving messages from a cell broadcast channelVerify that your wireless service provider does not use the cell broadcast channel to manage serv

3. Click Compose MMS.4. Perform one of the following actions:• If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Typ

MMS message attachmentsAttach a media file to an MMS message1. When composing an MMS message, press the Menu key.2. Click one of the following menu it

• Save Ringtone• Save Video• Save Voice NoteMMS message optionsRequest delivery or read notification for an MMS message1. When composing an MMS messag

2. Click MMS.3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.4. Press the M

1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click General Settings.4. In the Message Outline Colours sec

Hide messages from the main messages applicationYou can prevent messages from specific email accounts from appearing in the main messages application.

• To show recent and missed calls in the messages application, select the All Calls option.• To hide call logs in the messages application, select the

8. Type the contact information.9. Press the Enter key.10. Press the Menu key.11. Click Save.Reset a blocked message counter1. On the Home screen or i

3. Click Options.4. Set the Use Password-Based Encryption field to Yes.5. In the Allowed Content Ciphers section, select the check box beside one or m

BlackBerry Device Software...

Attachment indicators in S/MIME-protected messages:The message includes a certificate attachment.:The message includes multiple certificate attachment

:Your device trusts the certificate chain.:The sender’s email address does not match the email address of the certificate subject, or the sender’s cer

6. Click Save.Change options for downloading attachments in encrypted messages1. On the Home screen or in a folder, click the Options icon.2. Click Se

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent amessage to o

5. Press the Menu key.6. Click Save.To turn on the prompt again, change the Warn about truncated messages field to Yes.Turn off the prompt that appear

Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes®(previously

Encrypt a PGP protected message with a pass phraseBy default, your BlackBerry® device uses your PGP® key to encrypt messages.1. When composing a messa

Attachment indicators in PGP protected messages:The message includes a PGP® key attachment.:The message includes multiple PGP key attachments.:The mes

Your device cannot verify the digital signature.:Your device requires more data to verify the digital signature.:Your device trusts the sender’s PGP®

5. Press the Menu key.6. Click OK.Change the default signing and encryption optionYour BlackBerry® device is designed to use the default signing and e

Protect your SIM card with a PIN code...

4. Change the Message Viewer Icons field.5. Press the Menu key.6. Click Save.Change the encryption algorithms for PGP protected messagesIf a message h

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Tryusing a diff

• To move to the previous date, press P.• To move to the next unopened item, press U.• To move to the next related message, press J.• To move to the p

• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, clickthe Options

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on y

Email message filters, 56I cannot turn on cell broadcastingIf your BlackBerry® device uses a SIM card, your SIM card might not support the display lan

Files and attachmentsFile and attachment basicsAbout files and attachmentsYou can view and download attachments and save them to the BlackBerry® devic

Stop downloading a file or an attachment1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment f

8. Click Copy Into.Related topicsLocate a file saved on your organization's network, 95Send a file as an attachment, 96Send a file as an attachme

View properties for a fileYou can view the size, author, publication date, and other properties for a file.1. On the Home screen or in a folder, click