Blackberry BlackBerry Wireless Handheld User's Guide

BlackBerry Wireless HandheldVersion 4.1User Guide

10User Guide

100User GuideCan I submit my scores to the BrickBreaker high score web site?Yes. In the BrickBreaker options, type a user name and password. If you be

32Service booksAbout service booksReceive new service booksAccept new service booksManage service booksRestore deleted service booksAbout service book

102User Guide

33Frequently asked questionsGeneral — frequently asked questionsEmail and PIN messages — frequently asked questionsSMS messages — frequently asked que

104User Guide

34General — frequently asked questionsWhy are some of the features described not available on my device?What software version do I have on my device?W

106User Guide

35Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen?Why can’t I send messages?Why can’t

108User GuideWhy can’t I send messages?Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless n

10935: Email and PIN messages — frequently asked questionsHow do I create and use links in messages?Links appear in your messages as underlined text.

2Email messages Open messagesSend email messagesSave draft messagesAdd multiple contacts to a messageSet the importance levelResend sent messagesResen

110User GuideWhy are call logs appearing in the messages list?When you make or receive a call, the BlackBerry® device creates a call log that contains

11135: Email and PIN messages — frequently asked questionsHow do I create a generic filter?To create a generic filter, use an asterisk (*) when specif

11 2User Guidemessages from the main messages list?Yes. If your BlackBerry® device is integrated with more than one email account, you might be able t

36SMS messages — frequently asked questionsCan I remove the prompt that appears before I delete messages?Why were some of my messages deleted from the

11 4User Guide

37MMS messages — frequently asked questionsCan I send and receive MMS messages?Can I specify when my device should receive MMS messages?Can I hide sen

116User Guide

38Attachments — frequently asked questionsCan I view file attachments on my device?How do I view password-protected file attachments?Can I set the amo

118User GuideCan I set the amount of memory that my device uses for file attachments?Yes. In the open attachment, click the trackwheel. Click Options.

11 938: Attachments — frequently asked questionsWhat does skipped content mean?The skipped content bar appears in a document attachment when more cont

12User GuideSave draft messagesTo save a draft of a message, click the trackwheel. Click Save Draft.Add multiple contacts to a message To add multiple

120User Guide

39Synchronization — frequently asked questionsCan I reconcile email messages over the wireless network?Can I synchronize PIM items over the wireless n

122User GuideHow do I handle conflicts between my device and my desktop email program?A conflict might occur if you edit the same item on your BlackBe

12339: Synchronization — frequently asked questionsCan I empty the deleted messages folder on my computer remotely?Yes. In the messages options, click

124User Guide

40Phone — frequently asked questionsWhy can I not make calls?Why am I no longer receiving calls?How do I make calls from the Home screen?Can I use the

126User GuideIf you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the cal

41Walkie-Talkie — frequently asked questionsCan I use the speakerphone by default?Can I silence incoming Walkie-Talkie calls?Can I use the speakerphon

128User Guide

42Browser — frequently asked questionsWhy are there no browsers available on my device?Can I use the BlackBerry Browser?How do I change my browser set

132: Email messagesRelated topicsCan I file messages? (See page 109.)View filed messages (See page 13.)View filed messagesTo display all filed message

130User GuideHow do I change the browser home page?In the browser options, click Browser Configuration. In the Home Page Address field, change the web

13142: Browser — frequently asked questionsWhy did a web page form not submit?Verify that you are in a wireless coverage area and that your BlackBerry

132User GuideTo set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to

43Contacts — frequently asked questionsHow do I add multiple contacts with the same name to my contact list?Can I change how my contacts or tasks disp

134User GuideHow do I change the volume level for the custom phone tune?Custom phone tunes are based on the active notification profile. When you add

44Calendar — frequently asked questionsCan I synchronize PIM items over the wireless network?Are there any restrictions for using the calendar with Lo

136User GuideHow do I change how long appointments remain in the device calendar?To change the number of days that your BlackBerry® device keeps appoi

45Bluetooth — frequently asked questionsHow do I connect my BlackBerry device with another Bluetooth-enabled device?How do I connect my BlackBerry dev

138User GuideCan I connect to Bluetooth-enabled devices without being prompted?You can only connect to a Bluetooth®-enabled device without being promp

46Security — frequently asked questionsWhy does the Verifying Security Software dialog box appear when I restart my device?How do I restore my device

14User GuideAbout out-of-office repliesThe out-of-office reply should be sent automatically to a contact the first time that contact sends you an emai

140User GuideHow do I specify the criteria for random passwords that are generated in the password keeper?In the password keeper options, set the pass

47ShortcutsHome screen shortcutsOptions and fields shortcutsNavigating screens shortcutsTyping shortcutsEditing text shortcutsMessages shortcutsSearch

142User GuideTo select multiple items or characters, hold the Shift key and roll the trackwheel.To page up or down in a list, hold the Alt key and rol

48Legal notice© 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exc

144User GuideINDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENU

IndexAacceptingmeeting invitations, 61service books, 101accessibility, default volume, 43activation, enterprise, 9addingauto signature, 13call forward

146User Guidelocation-based services, 38privacy, 38attachmentsadding contacts from, 29MMS messages, 21opening, 27shortcuts, 29updating contacts from,

147sending images, 48sending links, 48sending web page addresses, 49shortcuts, 50viewing content, 47, 130viewing files in, 49viewing history, 48viewin

148User Guidemaking to Talkgroup, 46making using speed dial, 39muting, 39resetting timers, 43setting notification for, 75smart dialing, 42TTY, 42using

149copyingcalculation, 69password keeper passwords, 92text, 36corporate extension dialing, setting, 42country codes, setting default, 42creatingAutoTe

152: Email messagesManage filtersClick a filter. Perform one of the following actions:• To turn on the filter, select a filter. Press the Space key.•

150User Guidesilencing, 77turning off automatically, 83turning on automatically, 83unlocking, 90device databacked up during wireless backup, 33clearin

151redirecting from folders, 15, 111emergency calls, making, 37emptying deleted items folder, 123encryption keysabout, 91regenerating, 91requirements

152User GuideMMS messages, 115phone, 125profiles, 77programs, 54security, 139SMS messages, 113synchronization, 121tasks, 63typing, 36Walkie-Talkie, 12

153lockingdevice, 90keyboard, 90logging calls, 40Mmailing listsadding members, 56changing members, 56creating, 55deleting, 55deleting members, 56editi

154User Guidereplying, 22retrieving, 21saving, 22sending, 21sending from browser, 22vCalendar attachments, 22vCard attachments, 22viewing, 21viewing s

155personal folders, reconciling with, 122personal identification number, See PINphoneA-GPS support, 38alternate between calls, 39assigning speed dial

156User Guideswitching between, 141third-party and data transmissions, 95viewing details, 53viewing list, 53See also third-party programsprotecting, d

157saver, 79scrollinghorizontally in attachments, 29in opposite direction, 141through calendar views, 135search criteria, setting, 25searchesdeleting

158User Guidedefault volume for calls, 43device password, 89folder redirection, 15font, 80home screen background, 80importance level of messages, 12la

159subjectcreating filters using, 15searching by, 26viewing more of, 110subscriber information module card, See SIM cardswitching programs, 141synchro

16User GuideTo view received messages or call logs for incoming phone calls, in the messages list, press the Alt key + I.To view voice mail messages,

160User Guidetasks snooze, 136wireless email reconciliation, 31wireless PIM synchronization, 32typingCAP lock, 36copy text, 36cut text, 36frequently a

161saving, 49saving requests, 49select mode, 47, 130sending addresses, 49setting notification for, 75showing placeholders, 48submitting forms, 131view

162User Guide

3PIN messagesAbout PIN messagesFind your PINOpen messagesSend PIN messagesSave draft messagesAdd multiple contacts to a messageResend sent messagesMan

18User GuideNote:To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

4SMS messagesAbout SMS messagesFind your SMS numberOpen SMS messagesManage messagesMessages shortcutsSMS messages — frequently asked questionsAbout SM

BlackBerry 7520 Wireless Handheld Model Number: RAL11INLast modified: 7 September 2005Part number: SWD_X_(EN)-065.001At the time of publication, this

20User Guide

5MMS messagesAbout MMS messagesFind your MMS numberOpen MMS messagesSend MMS messagesSend MMS messages from the browser, pictures list, or calendarSav

22User Guide11. C l i c k Attach Address, Attach Appointment, Attach Picture, or Attach Audio.12. Click a contact, appointment, image, or audio file

235: MMS messagesYou cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright p

24User Guide

6SearchAbout searchSearch the messages listRecall searchesManage saved searchesSearch for messages from a specific contactSearch for messages with a s

26User GuideNote:To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.Related topicRecall searc

7AttachmentsAbout attachmentsOpen a file attachmentOpen embedded contentView tables in attachmentsView attachment informationNavigate spreadsheet atta

28User GuideView attachment informationTo view the size, author, publication date, and other information about the attachment, open the attachment. Cl

297: AttachmentsNote:To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses Bla

Published in CanadaResearch In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 CanadaResearch In Motion UK Limited Centrum House, 36 Station Ro

30User GuideTo move between presentation views, in a presentation, press M.

8Synchronizing dataAbout email reconciliationTurn on wireless email reconciliationReconcile deleted messagesAbout PIM synchronizationTurn on wireless

32User GuideIf your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization

9Backing up and restoring device dataAbout backing up and restoring device dataRestore device dataAbout backing up and restoring device dataIf your Bl

34User Guide

10TypingAbout AutoTextUse AutoTextCreate AutoText entriesManage AutoText entriesCut or copy textPaste textTurn on tones when pressing keysSet the curs

36User Guide4. Click the trackwheel. 5. Click Cut or Copy.Paste textPlace the cursor where you want to insert the cut or copied text. Click the trackw

11PhoneFind your phone numberMake phone callsMake emergency callsAcquire the GPS position of your deviceChange the privacy setting for location-based

38User Guide• Unlocked keyboard or device: In the phone, type the emergency number. Press the Enter key.• Locked keyboard or device: Click the trackwh

3911: PhoneNote:If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call

40User GuideUse other programs during callsTo use other device programs during a call, click the trackwheel. Click Home Screen.Note:If you switch to a

4111: PhoneRelated topicsAbout call logs (See page 40.)Manage call logs (See page 41.)Can I set the phone to display frequently called numbers? (See p

42User GuideSet call waitingIn the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save.Abou

4311: PhoneNote:The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information.Set the TTY optionIn

44User Guide

12Walkie-TalkieFind your Walkie-Talkie numberSend call alertsMake Walkie-Talkie callsTurn on and off speakerphoneJoin TalkgroupsCall TalkgroupsRespond

46User GuideJoin TalkgroupsIn the phone, type # and the Talkgroup number. Click Join.Call TalkgroupsIn the phone, type # and the number of a Talkgroup

13BrowserAbout the browserGo to web pagesUse the browserView imagesNavigate imagesCopy links, images, or web page addressesSend links or images in ema

48User GuideTo stop loading a web page, click the trackwheel. Click Stop.To view the previous web page in the history, click the trackwheel. Click Bac

4913: BrowserNote:To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a conta

Contents1 Enterprise activation ...

50User GuideOrganize bookmarks into foldersIn the bookmarks list, click a folder. Perform one of the following actions:• To add a folder, click Add Su

5113: BrowserTo close the browser, hold the Escape button.

52User Guide

14DownloadingDownload programsManage programsPrevent third-party programs from transmitting dataDownload ring tonesManage ring tonesDownload backgroun

54User GuideYou can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide th

15ContactsAdd contactsManage contactsCreate mailing listsManage mailing listsManage contacts in mailing listsAdd a phone tune for a contactCreate cate

56User Guide• View Group• Edit Group• Delete GroupManage contacts in mailing listsClick a contact. Click one of the following menu items:• View Member

5715: ContactsApply categories to contacts, tasks, or memos1. When creating or editing a contact, task, or memo, click the trackwheel. 2. Click Catego

58User Guide• To add a contact to your address book, click Add.• To add all the contacts found during the search, click Add All.• To view information

16CalendarAbout the calendarChange the calendar viewNavigate the calendarSchedule appointmentsSchedule appointments quicklySchedule meetingsManage app

24 Screen display ...

60User GuideRelated topicsChange the default reminder time for appointments and meetings (See page 60.)About power off and reminders (See page 83.)Sch

6116: CalendarTo delete an appointment or meeting, click the appointment or meeting. Click Delete.Respond to meeting invitationsIn an open meeting inv

62User Guide

17TasksCreate tasksManage tasksChange task statusCreate categoriesApply categories to contacts, tasks, or memosSort contacts, tasks, or memos by categ

64User Guide

18MemosWrite memosManage memosCreate categoriesApply categories to contacts, tasks, or memosSort contacts, tasks, or memos by categoryDelete categorie

66User Guide

19AlarmSet the alarmSilence the alarmTurn off the alarmAlarm — frequently asked questionsSet the alarm1. In the alarm, set the Daily Alarm field to On

68User Guide

20CalculatorUse the calculator memoryCopy and paste calculationsConvert measurementsCalculator shortcutsUse the calculator memoryTo store a number in

48 Legal notice ...

70User Guide

21BluetoothAbout Bluetooth wireless technologyTurn on or off the Bluetooth radioPair with another Bluetooth-enabled deviceManage paired Bluetooth-enab

72User GuideRelated topicAbout Bluetooth pairings (See page 71.)Manage paired Bluetooth-enabled devicesIn the list of paired Bluetooth®-enabled device

22Date and timeSet the date and timeWhy is the time on my device incorrect?Set the date and time1. In the device options, click Date/Time.2. Set the T

74User Guide

23ProfilesAbout profilesEnable profilesCreate notification profilesManage notification profilesManage ring tonesCreate profile exceptionsManage profil

76User GuideNotes:The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notifi

7723: Profiles• Change Name• Delete NameSilence your deviceTo silence your BlackBerry® device, in the profiles list, select the Quiet profile.To recei

78User GuideCan I set one phone tune for all my profiles?Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click

24Screen displayTurn on and off backlightingSet how long backlighting remains onSet the display languageSet a screen saverSet the Home screen backgrou

80User GuideSet the Home screen background imageIn the pictures list, click an image. Click Set As Home Screen Image. To clear the Home screen backgro

25LanguageSet the display languageSet the input languageAdd or remove a display languageWhy do some characters not appear correctly on my device?Set t

82User Guide

26Power and batteryAbout power off and remindersSet the device to turn on and off automaticallyCheck the battery levelExtend battery lifeReset the dev

84User GuideReset the deviceRemove and reinsert the battery.

27Network coverageConnect to the wireless networkHow do I register my device with the network?Connect to the wireless networkTo connect to the wireles

86User Guide

28SIM cardAbout the SIM card phone bookAdd SIM card contactsAdd address book contacts to your SIM cardAdd SIM card contacts to your address bookManage

88User Guide

29SecuritySet a device passwordLock and unlock the deviceLock and unlock the keyboardProtect your device contentCompress device dataRegenerate encrypt

1Enterprise activationAbout enterprise activationActivate the device over the wireless networkVerify activation statusAbout enterprise activationUse t

90User GuideRelated topicsAbout the device password (See page 89.)Turn off the device password (See page 90.)Turn off the device password1. In the dev

9129: SecurityCompress device data1. In the device options, click Security Options. 2. Click General Settings.3. Set the Content Compression field to

92User Guide7. Click the trackwheel.8. Click Save.Related topicsAbout the password keeperStore passwordsManage passwordsIn the password keeper, click

9329: SecuritySet owner informationIn the device options, click Owner. Type your contact information. Click the trackwheel. Click Save.Note:Owner info

94User Guide

30Third-party program controlPrevent third-party programs from transmitting dataSet permissions for third-party programsControl external connectionsCo

96User GuideSet permissions for third-party programsWarning:Setting permissions for third party programs can significantly affect the operation of thi

9730: Third-party program controlthrough your corporation’s network, set the Company Network field.• To control whether third-party programs can acces

98User Guide

31BrickBreakerAbout BrickBreakerBrickBreaker scoringHow do I set the speed of the paddle?How do I accelerate the paddle?Can I change the volume for th