BlackBerry Wireless HandheldVersion 4.1User Guide
10User Guide
100User GuideSet permissions for third-party programsWarning:Setting permissions for third party programs can significantly affect the operation of th
10129: Third-party program controlthrough your corporation’s network, set the Company Network field.• To control whether third-party programs can acce
102User Guide
30BrickBreakerAbout BrickBreakerBrickBreaker scoringHow do I set the speed of the paddle?How do I accelerate the paddle?Can I change the volume for th
104User GuideCan I submit my scores to the BrickBreaker high score web site?Yes. In the BrickBreaker options, type a user name and password. If you be
31Service booksAbout service booksReceive new service booksAccept new service booksManage service booksRestore deleted service booksAbout service book
106User Guide
32Frequently asked questionsGeneral — frequently asked questionsEmail and PIN messages — frequently asked questionsSMS messages — frequently asked que
108User Guide
33General — frequently asked questionsWhy are some of the features described not available on my device?What software version do I have on my device?W
2Email messages Open messagesSend email messagesSave draft messagesAdd multiple contacts to a messageSet the importance levelResend sent messagesResen
110User Guide
34Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen?Why can’t I send messages?Why can’t
112User GuideWhy can’t I send messages?Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless n
11334: Email and PIN messages — frequently asked questionsHow do I create and use links in messages?Links appear in your messages as underlined text.
114User GuideWhy are call logs appearing in a messages list?When you make or receive a call, the BlackBerry® device creates a call log that contains i
11534: Email and PIN messages — frequently asked questionsHow do I create a generic filter?To create a generic filter, use an asterisk (*) when specif
116User Guidemessages from the main messages list?Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to
35SMS messages — frequently asked questionsWhy can’t I send SMS messages?Can I verify that my SMS message has reached its recipients?How do I display
118User GuideWhy were some of my messages deleted from the device?If your BlackBerry® device memory is full, your device deletes the oldest messages f
36MMS messages — frequently asked questionsCan I send and receive MMS messages?Can I specify when my device should receive MMS messages?Can I hide sen
12User GuideSave draft messagesTo save a draft of a message, click the trackwheel. Click Save Draft.Add multiple contacts to a message To add multiple
120User Guide
37Attachments — frequently asked questionsCan I view file attachments on my device?How do I view password-protected file attachments?Can I set the amo
122User GuideCan I set the amount of memory that my device uses for file attachments?Yes. In the open attachment, click the trackwheel. Click Options.
12337: Attachments — frequently asked questionsWhat does skipped content mean?The skipped content bar appears in a document attachment when more conte
124User Guide
38Synchronization — frequently asked questionsCan I reconcile email messages over the wireless network?Can I synchronize PIM items over the wireless n
126User GuideHow do I handle conflicts between my device and my desktop email program?A conflict might occur if you edit the same item on your BlackBe
12738: Synchronization — frequently asked questionsCan I empty the deleted messages folder on my computer remotely?Yes. In the messages options, click
128User Guide
39Phone — frequently asked questionsWhy can I not make calls?Why am I no longer receiving calls?How do I make calls from the Home screen?Can I use the
132: Email messagesRelated topicsCan I file messages? (See page 113.)View filed messages (See page 13.)View filed messagesTo display all filed message
130User GuideSee “Make emergency calls” on page 41 for more information.If your device is integrated with a corporate email account, you might be able
13139: Phone — frequently asked questionsCan I use call waiting?Yes, if your service provider plan includes call waiting and your SIM card is provisio
132User Guide
40Browser — frequently asked questionsWhy are there no browsers available on my device?Can I use the BlackBerry Browser?How do I change my browser set
134User GuideHow do I change the browser home page?In the browser options, click Browser Configuration. In the Home Page Address field, change the web
13540: Browser — frequently asked questionsCan I be prompted before scripts are run on my device?Yes. In the browser options, click General Properties
136User GuideTo set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to
41Contacts — frequently asked questionsHow do I add multiple contacts with the same name to my contact list?Can I change how my contacts or tasks disp
138User GuideHow do I change the volume level for the custom phone tune?Custom phone tunes are based on the active notification profile. When you add
42Calendar — frequently asked questionsCan I synchronize PIM items over the wireless network?Are there any restrictions for using the calendar with Lo
14User GuideAbout out-of-office repliesThe out-of-office reply should be sent automatically to a contact the first time that contact sends you an emai
140User GuideHow do I change how long appointments remain in the device calendar?To change the number of days that your BlackBerry® device keeps appoi
43Bluetooth — frequently asked questionsHow do I connect my BlackBerry device with another Bluetooth-enabled device?How do I connect my BlackBerry dev
142User GuideCan I connect to Bluetooth-enabled devices without being prompted?You can only connect to a Bluetooth®-enabled device without being promp
44Security — frequently asked questionsWhy does the Verifying Security Software dialog box appear when I restart my device?How do I restore my device
144User GuideHow do I specify the criteria for random passwords that are generated in the password keeper?In the password keeper options, set the pass
45ShortcutsHome screen shortcutsOptions and fields shortcutsNavigating screens shortcutsTyping shortcutsEditing text shortcutsMessages shortcutsSearch
146User GuideOptions and fields shortcutsTo select a check box, press the Space key. To clear a check box, press the Space key again.To change an opti
46Legal notice© 2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exc
148User GuideINDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENU
IndexAacceptingmeeting invitations, 63service books, 105accessibility, default volume, 46activation, enterprise, 9addingauto signature, 13call forward
152: Email messagesManage filtersClick a filter. Perform one of the following actions:• To turn on the filter, select a filter. Press the Space key.•
150User Guideediting entries, 37example, 37inserting macros, 38specified case and smartcase, 37turning off for SMS messages, 38using, 37viewing entrie
151changing default reminder length, 62changing first day of week, 139changing views, 61default view, 61dismissing all reminders, 140expanding hours s
152User Guidecall blocking password, 44contacts in profile exceptions, 78custom fields, 137default calendar reminders, 62device password, 93email mess
153custom notification, See profile exceptions; custom phone tunescustom phone tunesabout, 58adding, 58mute, 79volume, 138See also profile exceptions;
154User Guidedownloadingfrequently asked questions, 54images, 82previewing ring tones, 55programs, 53ring tones, 53themes, 82draft messages, saving, 1
155viewing spreadsheet cells, 122See also attachments; address book attachments; imagesfiling messages, 12, 113filtersabout, 14adding multiple contact
156User Guideimagesaddress, 50copying addresses, 50deleting, 51downloading, 82increasing detail in, 30navigating, 50opening, 51panning, 30, 50rotating
157number of, 138sorting by category, 59synchronizing, 33viewing, 67writing, 67messageschanging, 12deleting, 114, 118deleting multiple, 13different ic
158User Guideaddress book attachments, 31appointments, 62email messages, 11embedded content in attachments, 29file attachments, 29images, 51meetings,
159PIN, finding, 17powerabout, 87turning off, 87turning off automatically, 87turning on automatically, 87preferred network list, See network listprese
16User Guide• To display counts for unread messages, select Unread.• To never display counts, select None.5. Click the trackwheel.6. Click Save.Note:Y
160User Guideresettingcall timers, 47device, 88restoringabout, 35deleted service books, 105device, 143device data, 35ring tonesadding, 53deleting, 77d
161WTLS, 52selecting wireless network, 90sendercreating filters using, 15searching by, 28sendingaddress book attachments, 12email messages, 11images i
162User Guidesmart dialingabout, 45corporate extension dialing, 46default area code, 45default country code, 45smartcase, definition, 37SMS messagesab
163connections on the device, 101data transmissions, 99external connections, 100permissions, 100personal information, 101setting permissions for, 99ti
164User Guideterms of last search, 28See also opening; showingvoice mailchecking, 42setting options, 46volumeadjusting for phone, 42alarm, 69custom ph
3PIN messagesAbout PIN messagesFind your PINOpen messagesSend PIN messagesSave draft messagesAdd multiple contacts to a messageResend sent messagesMan
18User GuideNote:To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
4SMS messagesAbout SMS messagesFind your SMS numberType an SMS numberOpen SMS messagesSend SMS messagesAdd contacts to an SMS messageSave draft messag
BlackBerry 7285 Wireless Handheld™ Model Number: RAP31GWBlackBerry 7290 Wireless Handheld™ Model Number: RAP40GWLast modified: 6 March 2006Part number
20User Guide5. Type the SMS-compatible phone number.6. Click the trackwheel.7. Click Continue.8. Type a message. 9. Click the trackwheel. 10. Click Se
214: SMS messagesManage cell broadcast channelsIn the device options, click Advanced Options. Click Cell Broadcast. Click a channel in the list. Perfo
22User Guide
5MMS messagesAbout MMS messagesFind your MMS numberOpen MMS messagesSend MMS messagesSend MMS messages from the browser, pictures list, or calendarSav
24User Guide11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio.12. Click a contact, appointment, image, or audio file.13. C
255: MMS messagesNotes:When you reply to an MMS message, the previous message is not included.You cannot edit the content of an MMS message that you f
26User Guide
6SearchAbout searchSearch the messages listRecall searchesManage saved searchesSearch for messages from a specific contactSearch for messages with a s
28User GuideNote:To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.Related topicRecall searc
7AttachmentsAbout attachmentsOpen a file attachmentOpen embedded contentView tables in attachmentsView attachment informationNavigate spreadsheet atta
licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representat
30User GuideView attachment informationTo view the size, author, publication date, and other information about the attachment, open the attachment. Cl
317: AttachmentsNote:To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses Bla
32User GuideTo move between presentation views, in a presentation, press M.
8Synchronizing dataAbout email reconciliationTurn on wireless email reconciliationReconcile deleted messagesAbout PIM synchronizationTurn on wireless
34User GuideIf your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization
9Backing up and restoring device dataAbout backing up and restoring device dataRestore device dataAbout backing up and restoring device dataIf your Bl
36User Guide
10TypingAbout AutoTextUse AutoTextCreate AutoText entriesManage AutoText entriesCut or copy textPaste textTurn on tones when pressing keysSet the curs
38User GuideTurn off AutoText for SMS messagesIn the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Sav
3910: TypingNote:Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the program
40User Guide
11PhoneFind your phone numberMake phone callsMake emergency callsMake calls using speed dialCheck voice mailAnswer callsMute callsPlace calls on holdA
42User GuideTo make an emergency call, perform one of the following actions:• Unlocked keyboard or device: In the phone, type the emergency number. Pr
4311: PhoneUse other programs during callsTo use other device programs during a call, click the trackwheel. Click Home Screen.Note:If you switch to a
44User Guide• To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel.• To dele
4511: Phone4. Click Change Number.5. Click a forwarding phone number.6. Click the trackwheel.7. Click Save.Note:Before you enable call forwarding, ver
46User GuideNote:When you calculate the default length for phone numbers, include your area code and local number, but do not include your country cod
4711: PhoneSet the default call volumeIn the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save
48User GuideTo show the last number that you typed, press the Space key + the Enter key. Press the Enter key again to dial the number.To call your voi
12BrowserAbout the browserGo to web pagesUse the browserView imagesNavigate imagesCopy links, images, or web page addressesSend links or images in ema
Contents1 Enterprise activation...
50User GuideTo stop loading a web page, click the trackwheel. Click Stop.To view the previous web page in the history, click the trackwheel. Click Bac
5112: BrowserNote:To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a conta
52User GuideOrganize bookmarks into foldersIn the bookmarks list, click a folder. Perform one of the following actions:• To add a folder, click Add Su
13DownloadingDownload programsManage programsPrevent third-party programs from transmitting dataDownload ring tonesManage ring tonesDownload backgroun
54User GuideAbout browser pushBrowser push is designed to enable you to receive content on your BlackBerry® device from web applications without reque
5513: DownloadingCan I listen to a ring tone before I download it?Yes. On a web page, click a ring tone link. Click Get Link.To preview the ring tone,
56User Guide
14ContactsAdd contactsManage contactsCreate mailing listsManage mailing listsManage contacts in mailing listsAdd a phone tune for a contactCreate cate
58User Guide•View Group• Edit Group• Delete GroupManage contacts in mailing listsClick a contact. Click one of the following menu items:•View Member•C
5914: ContactsApply categories to contacts, tasks, or memos1. When creating or editing a contact, task, or memo, click the trackwheel. 2. Click Catego
18 Alarm...
60User Guide• To add a contact to your address book, click Add.• To add all the contacts found during the search, click Add All.• To view information
15CalendarAbout the calendarChange the calendar viewNavigate the calendarSchedule appointmentsSchedule appointments quicklySchedule meetingsManage app
62User GuideRelated topicsChange the default reminder time for appointments and meetings (See page 62.)About power off and reminders (See page 87.)Sch
6315: CalendarTo delete an appointment or meeting, click the appointment or meeting. Click Delete.Respond to meeting invitationsIn an open meeting inv
64User Guide
16TasksCreate tasksManage tasksChange task statusCreate categoriesApply categories to contacts, tasks, or memosSort contacts, tasks, or memos by categ
66User Guide
17MemosWrite memosManage memosCreate categoriesApply categories to contacts, tasks, or memosSort contacts, tasks, or memos by categoryDelete categorie
68User Guide
18AlarmSet the alarmSilence the alarmTurn off the alarmAlarm — frequently asked questionsSet the alarm1. In the alarm, set the Daily Alarm field to On
37 Attachments — frequently asked questions ... 12138 Sy
70User Guide
19CalculatorUse the calculator memoryCopy and paste calculationsConvert measurementsCalculator shortcutsUse the calculator memoryTo store a number in
72User Guide
20BluetoothAbout Bluetooth wireless technologyTurn on or off the Bluetooth radioPair with another Bluetooth-enabled deviceManage paired Bluetooth-enab
74User GuideRelated topicAbout Bluetooth pairings (See page 73.)Manage paired Bluetooth-enabled devicesIn the list of paired Bluetooth®-enabled device
21Date and timeSet the date and timeWhy is the time on my device incorrect?Set the date and time1. In the device options, click Date/Time.2. Set the T
76User Guide
22ProfilesAbout profilesEnable profilesCreate notification profilesManage notification profilesManage ring tonesCreate profile exceptionsManage profil
78User GuideNotes:The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notifi
7922: Profiles• Delete NameSilence your deviceTo silence your BlackBerry® device, in the profiles list, select the Quiet profile.To receive only vibra
80User GuideCan I set one phone tune for all my profiles?Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click
23Screen displayTurn on and off backlightingSet how long backlighting remains onSet the display languageSet a screen saverSet the Home screen backgrou
82User GuideSet the Home screen background imageIn the pictures list, click an image. Click Set As Home Screen Image. To clear the Home screen backgro
8323: Screen display• To hide an icon, select the icon. Hold the Alt key and click the trackwheel. Click Hide Application.• To show a hidden icon, hol
84User Guide
24LanguageSet the display languageSet the input languageAdd or remove a display languageWhy do some characters not appear correctly on my device?Set t
86User Guide
25Power and batteryAbout power off and remindersSet the device to turn on and off automaticallyCheck the battery levelExtend battery lifeReset the dev
88User GuideReset the deviceRemove and reinsert the battery.
26Network coverageConnect to the wireless networkAdd networks to the preferred network listScan for networks to add to the preferred network listManag
1Enterprise activationAbout enterprise activationActivate the device over the wireless networkVerify activation statusAbout enterprise activationUse t
90User GuideIf you do not know the MCC and MNC for the network, you can add the network from the list of networks that are already known to the device
27SIM cardAbout the SIM card phone bookAdd SIM card contactsAdd SIM card contacts to your address bookManage SIM card contactsLeave SMS messages on a
92User GuideLeave SMS messages on a SIM cardIn the device options, click SMS. Set the Leave Messages On SIM Card field to Yes. Click the trackwheel. C
28SecuritySet a device passwordLock and unlock the deviceLock and unlock the keyboardProtect your device contentCompress device dataRegenerate encrypt
94User GuideRelated topicsAbout the device password (See page 93.)Turn off the device password (See page 94.)Turn off the device password1. In the dev
9528: SecurityCompress device data1. In the device options, click Security Options. 2. Click General Settings.3. Set the Content Compression field to
96User Guide7. Click the trackwheel.8. Click Save.Related topicsAbout the password keeperStore passwordsManage passwordsIn the password keeper, click
9728: SecuritySet owner informationIn the device options, click Owner. Type your contact information. Click the trackwheel. Click Save.Note:Owner info
98User Guide
29Third-party program controlPrevent third-party programs from transmitting dataSet permissions for third-party programsControl external connectionsCo
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