Blackberry SWD-1000192-0414013325-001 User Manual

BlackBerry Mobile Voice SystemVersion: 5.0 | Service Pack: 2Planning Guide

Planning your organization's Wi-Fi infrastructure 3If your organization plans to use Wi-Fi® enabled BlackBerry® devices for making and taking Bla

For more information about planning your organization's Wi-Fi infrastructure, visit http://na.blackberry.com/eng/ataglance/networks to see the Co

Planning a BlackBerry MVS installation 4You can install the MVS Console and MVS Session Manager on the computer that hosts the BlackBerry® Enterprise

• You can install multiple MVS Session Manager instances with a BlackBerry Configuration Database if you configure the MVS Session Manager instances t

Configuring call direction 5You can configure the BlackBerry® Mobile Voice System to use PBX-initiated calling or BlackBerry device–initiated calling

BlackBerry MVS high availability 6BlackBerry® Mobile Voice System high availability consists of an active MVS Session Manager and a standby MVS Sessio

You cannot configure high availability for the MVS Console because you can install only one MVS Console in a BlackBerry Domain.To manage your organiza

Scenario: What happens after the active MVS Session Manager stops respondingIf the active MVS Session Manager stops responding, the response of the MV

Glossary 7ANIAutomatic Number IdentificationBlackBerry DomainA BlackBerry Domain consists of the BlackBerry Configuration Database with its users and

PSTNPublic Switched Telephone NetworkRAIDredundant array of independent (or inexpensive) disksRFCRequest for CommentsSIPSession Initiation ProtocolTCP

SWD-1000192-0414013325-001

Provide feedback 8To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.To verify that you are using the most recent document

Legal notice 9©2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUME

Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or Black

Contents1 Overview...

Overview 1The BlackBerry® Mobile Voice System integrates your organization's PBX phone system with the BlackBerry® Enterprise Server to extend de

Requirements 2System requirements: BlackBerry MVSItem Requirementhardware• two Intel® Xeon® 2.0 GHz processors• 4 GB RAM• two drives that are configur

Item Requirement• BlackBerry® Pearl™ 8220 smartphone• BlackBerry® Curve™ 8300 smartphone• BlackBerry® Curve™ 8310 smartphone• BlackBerry® Curve™ 8320

Item Requirement• caller IDvirtual environment (if applicable) Any of the following virtual environment software:• VMware® ESX® Server 3.5.0• VMware E

Item Requirement• In the class of service, make sure that you choose BlackBerry Smartphone > PBX for users that you want to use BlackBerry device–i

Item Requirement• one that removes an NDD number from phone numbers that are dialed from devices if the BlackBerry MVS user is in the same geographic