BlackBerry Curve 8520 SmartphoneVersion: 4.6.1User GuideTo find the latest user guides, visit www.blackberry.com/docs/smartphones.
ShortcutsBlackBerry basics shortcuts• To move the cursor, slide your finger on the trackpad.• To move back a screen, press the Escape key.• To open a
8. Click Save.Move a pictureYou can only move pictures that you added.1. On the Home screen, click the Media icon.2. Click Pictures.3. Click a categor
4. Click Format.5. Complete the instructions on the screen.View the amount of available memory1. On the Home screen, click the Options icon.2. To view
Turn off mass storage mode1. On the Home screen, click the Options icon.2. Click Memory.3. Change the Mass Storage Mode Support field to Off.4. Press
Media troubleshootingI cannot play a song or video on a web pageYour BlackBerry® device might not support the size or file format of the song or video
Some features are not available on my deviceThe availability of certain features on your BlackBerry® device might be affected based on various items s
BrowserBrowser basicsBrowsing web pagesVisit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry®
Move back or forward a web page1. On a web page, press the Menu key.2. Click Back or Forward.Refresh a web page1. On a web page, press the Menu key.2.
3. Click Close.Viewing, copying, and forwarding addressesView the address for a web page1. On a web page, press the Menu key.2. Click Page Address.Vie
Viewing pictures and playing media filesPlay a song or video on a web page1. In the browser, click a link for a song or video.2. Click Open.Save a son
4. In the Start time field, set the time of day when the browser should start checking for updates.5. Click Add.If you visit the web page offline, the
• To reply to a message, press R.• To reply to all in an email message or a PIN message, press L.• To forward a message, press F.• To file a highlight
5. Press the Menu key.6. Click Add Subfolder.File a bookmark for a web page1. On the Home screen, click the Browser icon.2. Press the Menu key.3. Clic
Subscribe to a web feed1. On a web page, press the Menu key.2. Click Add Web Feed.3. Select the check box beside a web feed.4. In the Auto Synchronize
7. Click Accept.File a web feed1. On a web page, press the Menu key.2. Click Bookmarks.3. Highlight a web feed.4. Press the Menu key.5. Click Move Boo
6. Press the Menu key.7. Click Save Options.Change JavaScript options1. In the browser, press the Menu key.2. Click Options.3. Click Browser Configura
3. Click Options.4. Click General Properties.5. Perform any of the following actions:• Change the Default Font Family and Default Font Size fields.• C
3. Click Options.4. Click Cache Operations.5. Click Clear History.6. Press the Escape key.About browser configurationsThe browser on your BlackBerry®
About WTLSThe WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrou
Prompt for Certificate:Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if y
Browser pushAbout browser pushBrowser push is designed to push information from a web application to your BlackBerry® device as the information become
Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number f
• To move to the next slide when viewing a presentation in slide view, press N.• To move to the previous slide when viewing a presentation in slide vi
Browser troubleshootingNo browser is available on my deviceDepending on your wireless service plan, this feature might not be supported.Verify that yo
Date, time, and alarmSet the date and time1. In the clock, press the Menu key.2. Click Options.3. Click Set Time.4. Click the Time field.5. On the tra
5. Click Save.Change the clock faceYou can set a different clock face for the clock, stopwatch and timer.1. In the clock, press the Menu key.2. Click
• To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No.4. Press the Menu key.5. Click Save.Turn on the a
• To send the results, press the Menu key. Click Send Results. Click a message type.Set the timer1. In the clock, press the Menu key.2. Click Timer.3.
Personal organizerContactsContact basicsAdd a contact1. In the contact list, click Add Contact.2. Type the contact information.3. Press the key.4. Cl
Add a pause or a wait to a phone number1. After typing the main part of a phone number in a phone number field, press the Menu key.2. Click Add Pause
• To delete a contact from the contact lookup results, click Delete.• To delete the contact lookup results, click Delete Lookup.• To start a new conta
4. Highlight the caller ID picture.5. Press the Menu key.6. Click Replace Picture.7. Highlight a picture.8. Press the Menu key.9. Click Select.10. Cen
3. Click Edit Group.4. Click a contact.5. Click one of the following menu items:• Add Member• Change Member• Delete Member6. Press the Menu key.7. Cli
• To switch between Column view and Page view, press Z.• To zoom in to a web page, press I.• To zoom out from a web page, press O.• To move to a speci
6. Click Save.Contact list optionsSort contacts or tasks1. In the contact list or task list, press the Menu key.2. Click Options.3. If necessary, clic
Contact troubleshootingCustom contact list field data is not appearing on my computerYou can only synchronize the data in a custom contact list field
2. Press the key.3. Click New.4. Type the appointment information.5. If the appointment recurs, change the Recurrence field.6. Press the key.7. Cli
Relative Date:Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday ofe
MeetingsSchedule a meetingTo perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Se
2. Click View Calendar.To return to the meeting invitation, press the Escape key.Check availability of meeting participantsTo perform this task, your
Conference call meetingsAbout conference callsYou can create two types of conference calls with your BlackBerry® device. If your organization or a con
Enter a conference call meetingPerform one of the following actions:• In a meeting notification, click Join Now.• In the calendar, highlight the meeti
Change the start and end time for days1. On the Home screen, click the Calendar icon.2. Press the Menu key.3. Click Options.4. Click General Options.5
4. Click General Options.5. Change the First Day of Week field.6. Press the Menu key.7. Click Save.Hide free time in Agenda view1. On the Home screen,
• To type the alternate character on a key, press the Alt key and the character key.• To type an accented or special character, hold the letter key an
3. Click Options.4. If necessary, click General Options.5. Change the Confirm Delete field to No.6. Press the Menu key.7. Click Save.View the number o
2. Press the Menu key.3. Click Options.4. Click a calendar.5. Change the Display Reminders field.6. Press the Menu key.7. Click Save.Change the defaul
Calendar troubleshootingI cannot schedule appointments that span multiple daysIf you use IBM® Lotus Notes®, you cannot schedule appointments that span
7. Click Save.Recurrence fieldsEvery:Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.Relative Date:Set whet
Check spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, pr
2. Press the Menu key.3. Click Options.4. Click General Options.5. Change the Show Tasks field to Yes.6. Press the Menu key.7. Click Save.Turn off the
3. Press the Menu key.4. Click Edit.5. Change the memo information.6. Press the Menu key.7. Click Save.Send a task or memo1. On the Home screen or in
7. Click Save.View the number of tasks or memos stored on your device1. On the Home screen or in the Applications folder, click the MemoPad icon or th
Sort contacts, tasks, or memos by category1. In the contact list, task list, or memo list, press the Menu key.2. Click Filter.3. Select the check box
Notification profilesNotification basicsAbout notification profilesNotification profiles define how your BlackBerry® device notifies you of calendar a
PhonePhone basicsFind your phone numberPerform one of the following actions:• To view your active phone number, from the Home screen, press the Send k
11. To set notification options for another item, repeat steps 5 through 10.12. Press the Menu key.13. Click Save.Change a notification profile1. In t
• To turn off all notification, including notification profile exceptions and LED notification, click Off.Related topicsSilence the alarm, 121Download
6. Press the Menu key.7. Click Save.To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On.Turn on wirel
10. Change the Custom Ring Tone field.11. Press the Menu key.12. Click Save.Change the order of notification profile exceptions1. In the profile list,
About custom ring tonesYou can assign a custom ring tone to a contact without changing other notifications.Custom ring tone options appear with your c
TypingTyping basicsType a symbol1. Press the Symbol key.2. Type the letter that appears below the symbol.Type an accent or special characterTo type an
Cancel a text selection1. With text selected, press the Menu key.2. Click Cancel Selection.Set the cursor speed1. On the Home screen, click the Option
Typing input methodsSwitch typing input methodsYou can only switch typing input methods if the typing input language for your BlackBerry® device is Ar
Type in Arabic or Russian using SureType technologyYou can only perform this task if your keyboard displays Arabic or Russian letters.1. Press the let
Correct spelling while you typeBy default, your BlackBerry® device underlines words that it does not recognize.1. Place the cursor in the underlined w
Place a call on holdIf your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.1. During a call, press the Menu key.2.
5. Type a word or letter combination.6. Press the Enter key.7. Press the Menu key.8. Click Save.Change a word in the custom dictionary1. On the Home s
4. Click New.5. Type a word or letter combination.6. Press the Enter key.7. Press the Menu key.8. Click Save.Change a word in the custom dictionary1.
By default, your BlackBerry® device recognizes contacts when you type them.1. On the Home screen, click the Options icon.2. Click Language.3. Click In
3. Set the Disable AutoText field to Yes.4. Press the Menu key.5. Click Save.Change an AutoText entry1. On the Home screen, click the Options icon.2.
• To highlight a line of text, press the Shift key and slide your finger up or down on the trackpad.• To highlight text character by character, hold t
LanguageChange the display languageTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contac
4. Press the Menu key.5. Click Save.Switch typing input methodsYou can only switch typing input methods if the typing input language for your BlackBer
1. On the Home screen, click the Options icon.2. On the Language screen, verify whether the Input Language Selection Shortcut field is set to Alt-Ente
4. Press the Menu key.5. Click Save.Language troubleshootingSome characters do not appear correctly on my deviceThe BlackBerry® Enterprise Server or B
Display and keyboardBacklightingAbout backlightingThe backlighting for the screen and keyboard is designed to adjust automatically so that you can use
3. Perform one of the following actions:• Type a phone number.• Type part of a contact name. Click a contact or phone number.4. Press the Send key.To
2. Click Pictures.3. Click a category.4. Highlight a picture.5. Press the key.6. Click Set As Home Screen Image.To clear the picture from the Home s
3. Type a name for the folder.4. Click Add.Change an application folderYou can only rename application folders that you create.1. On the Home screen,
Keyboard optionsTurn on key tones1. On the Home screen, click the Options icon.2. Click Screen/Keyboard.3. Set the Key Tone field to On.4. Press the M
Set the trackpad sensitivityYou can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitiv
Download a themeDepending on your wireless service provider, this feature might not be supported.1. On the Home screen, click the Options icon.2. Clic
• Assign a different application to the key.User GuideDisplay troubleshooting173
SearchMessages, attachments, and web pagesSearch for messagesYou can search for messages on your BlackBerry® device. You might also be able to search
Include Encrypted Messages:Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages.Service:If your
Search for text in a message, in an attachment, or on a web pageTo search for text in a presentation, you must view the presentation in text view or i
Organizer dataSearch for organizer dataYou can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home
VolumeAdjust the volume• To increase the volume, press the Volume Up key.• To decrease the volume, press the Volume Down key.Change the default volume
Search shortcuts• To search for a contact in a list of contacts, type the contact name or initials separated by a space.• To search for text in a mess
SynchronizationAbout synchronizationThe wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, t
7. Press the Menu key.8. Click Save.It takes a short period of time for messages to be deleted over the wireless network.To delete messages on your de
Manage email reconciliation conflictsSet the On Conflicts option for each email address that is associated with your BlackBerry® device.1. On the Home
Delete all device dataBefore you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you
Reconcile email messages over the wireless network, 179I am not receiving email messages from personal folders on my computerIf your BlackBerry® devic
Bluetooth technologyBluetooth technology basicsAbout Bluetooth technologyBluetooth® technology is designed to enable you to establish a wireless conne
5. Click Connect.To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnect.Related topicsTurn o
5. Press the Menu key.6. Click one of the following menu items:• Send As Email• Send As MMS• Send Using BluetoothRename a paired Bluetooth enabled dev
Restrict outgoing calls1. On the Home screen, click the Options icon.2. Click Bluetooth.3. Press the Menu key.4. Click Options.5. Set the Allow outgoi
Voice mailCheck your voice mailDepending on your theme, you might be able to check your voice mail from the Home screen.1. In the phone application, p
Turn off the prompt that appears when connecting or pairing1. On the Home screen, click the Options icon.2. Click Bluetooth.3. Highlight a Bluetooth®
Wireless BypassThis service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that youc
4. Click Options.5. Change the Connect on Power Up field to No.6. Press the Menu key.7. Click Save.Bluetooth technology troubleshootingI cannot type a
GPS technologyDepending on your wireless service provider, this feature might not be supported.About GPS technologyDepending on your wireless service
3. Click GPS.4. Perform one of the following actions:• To turn off location aiding, change the Location Aiding field to Disabled.• To turn off locatio
MapsMap basicsGet directions1. On the Home screen, click the Maps icon.2. On a map, press the Menu key.3. Click Get Directions.4. Perform one of the f
• To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with aBluetooth® enabled
Set a home or work address1. On a map, press the Menu key.2. Click Layers.3. If necessary, expand the Favorites folder and the Locations folder.4. Hig
3. Click Add To Favorites.4. Perform any of the following actions:• To rename the bookmark, in the Label field, type a new name.• To file the bookmark
4. Click Favorites.5. Highlight a bookmark.6. Press the Menu key.7. Click Move.8. Click a new location.Map optionsSet the GPS receiver that you use to
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• To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.• To assign the contact to a different speed dial key, c
2. Click North Up.To view the direction that you are moving at the top of the map again, press the Menu key. Click Track Up.Hide the tracking informat
View a geotagged picture on a mapWhen you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the
BlackBerry MessengerContactsAdd a contactYou must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger cont
Turn off invitation forwarding optionsIf you turn off invitation forwarding, contacts that you invite can only accept invitations from the original em
4. Click OK.Move a contact to a different group1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact.2. Press the Menu key.3. C
Add an emoticon1. When composing a message, press the Symbol key twice.2. Click an emoticon.Send a file to a contact1. During a BlackBerry® Messenger
5. Click Save.To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes.Prevent conversations from appearing in the main
4. Type a message.5. Click OK.Send your GPS location to a contactTo perform this task, you must set a GPS receiver to use.1. In BlackBerry® Messenger,
Show when you are listening to an audio file1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key.2. Click Options.3. Change the
ApplicationsSwitch applications1. In any application, press the Menu key.2. Click Switch Application.3. Perform one of the following actions:• If the
3. Change the Voice Dialing Language field.4. Press the Menu key.5. Click Save.Turn off choice lists for voice commandsIf your BlackBerry® device iden
Receive a device password prompt before you add an applicationTo perform this task, you must have set a BlackBerry® device password.1. On the Home scr
• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer.Update the BlackBerry De
Application troubleshootingI cannot add applicationsTry performing the following actions:• Verify that your BlackBerry® device is connected to the wir
Wireless network coverageFind information about wireless coverage indicatorsYour BlackBerry® device uses various indicators to indicate the current wi
Red:Your connection to the Wi-Fi network is turned off.BluetoothGreen:Your device is connected to another Bluetooth® enabled device.White:Bluetooth te
Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Options icon.2. Click Mobile Network.3.
6. Press the Menu key.7. Click Delete.8. Press the Menu key.9. Click Save.Turn off data serviceDepending on your wireless service plan, you might be a
7. Press the Menu key.8. Click Save.To connect to your wireless service provider's wireless network again, change the Network Selection Mode fiel
About Wi-Fi profilesA Wi-Fi® profile contains the information that you require to connect to a Wi-Fi network. You can have more than one Wi-Fi profile
Server subject for certificate validation:If necessary, type the server subject name your device should use to verify that it is connecting to the cor
4. Press the Menu key.5. Click Save.Improve voice recognition of numbers1. On the Home screen, click the Options icon.2. Click Voice Dialing.3. Press
3. Highlight a Wi-Fi® profile.4. Press the Menu key.5. Click Delete.Install a root certificate on your computerDepending on the Wi-Fi® network that yo
SSID:Type the Wi-Fi network name.Band type:Set the Wi-Fi network type. If you do not know the network type, do not change this field.Prompt before con
Set whether you use a hardware token to connect to the Wi-Fi network.Token serial number:If you use a software token to connect to the Wi-Fi network,
UMA connection settingsAbout connecting to a Wi-Fi network for UMADepending on your wireless service provider, you might be able to make calls, send a
I cannot connect to a Wi-Fi networkTry performing the following actions:• Verify that you have turned on the connection to the Wi-Fi® network.• Verify
Power, battery, and memoryTurn off your deviceDepending on your theme, the location or name for Turn Power Off might differ from the location or name
• Charge your device regularly.• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on
• If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry DeviceSoftware.• Cl
SIM cardAbout the SIM card phone bookIf your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card p
4. Click Copy to SIM Phone Book.5. Press the Menu key.6. Click Save.Change a SIM card contact1. In the contact list, press the Menu key.2. Click SIM P
Speak privately with a contact during a conference callYou can perform this task only if you make a conference call by joining calls together, and not
About SIM card securityYou can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM
SecuritySecurity basicsAbout the device passwordIf you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry bef
Lock the keyboardIf you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally.On t
6. Type the password information.7. Press the Menu key.8. Click Save.Set criteria for randomly generated passwords1. On the Home screen or in the Appl
3. Click Options.4. If necessary, click General Options.5. Change the Confirm Delete field to No.6. Press the Menu key.7. Click Save.Delete a password
5. Press the Menu key.6. Click Save.EncryptionAbout file encryptionFile encryption is designed to protect the data that you store in the BlackBerry® d
Protect your device dataTo perform this task, you must have set a BlackBerry® device password.1. On the Home screen, click the Options icon.2. Click S
About content compressionContent compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that da
• To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean WhenHolstered field to No
8. Click Search.9. Click a certificate.10. Click Add Certificate to Key Store.View properties for a certificate1. On the Home screen, click the Option
View call logs in a message list1. In the phone application, press the Menu key.2. Click Options.3. Click Call Logging.4. Select an option for a call
This field displays the SHA-1 digital thumbprint of the certificate.MD5 Thumbprint:This field displays the MD5 digital thumbprint of the certificate.V
6. Click Show Chain.Certificate statusCertificate status indicators:The certificate has a corresponding private key that is stored on your BlackBerry®
2. Click Security Options.3. Click Certificates.4. Highlight a certificate.5. Press the Menu key.6. Click Revoke.7. Click Yes.8. Change the Reason fie
6. Click Change Label.7. Type a display name for the certificate.8. Click OK.Add an email address to a certificate1. On the Home screen, click the Opt
8. Perform one of the following actions:• To download the revocation status of a certificate when you add it to the key store, change the Fetch Status
Download a personal PGP key from the PGP Universal Server1. On the Home screen, click the Options icon.2. Click Security Options.3. Click PGP.4. Press
Public Key Type:This field displays the standard to which the public key complies. Your device supports RSA®, DSA, and Diffie-Hellman keys.Key Usage:T
PGP key statusPGP key status indicators:The PGP® key has a corresponding private key that is stored on your BlackBerry® device.:The PGP key is trusted
3. Click PGP Keys.4. Highlight a PGP® key.5. Press the Menu key.6. Click Revoke.7. Click Yes.8. Change the Reason field.9. Click OK.PGP key revocation
2. Click Security Options.3. Click PGP keys.4. Press the Menu key.5. Click Fetch PGP Keys.6. Press the Menu key.7. Click Options.8. Change the Prompt
3. Click View History.4. Press the Menu key.5. Click Edit Notes.6. Press the Menu key.7. Click Clear Field.8. Press the Menu key.9. Click Save.Call wa
• If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the defaultconnection type.
Authentication Type:Specify whether you must log in to the certificate server.Connection Type:Specify whether your BlackBerry® device uses an SSL conn
• certificates that you download from an LDAP certificate server• certificates that you add from a message• personal PGP® keys (public and private key
5. Press the Menu key.6. Click Save.Change the service that your device uses to download certificatesDepending on your organization, you might not be
3. Click Key Stores.4. Change the Accept Unverified CRLs field to No.5. Press the Menu key.6. Click Save.Your BlackBerry® device rejects certificate r
3. Change the User Authenticator field to Smart Card.4. Press the Menu key.5. Click Save.6. Complete the instructions on the screen.Import a certifica
3. Click General Settings.4. Set the Smart Password Entry field to Disabled.5. Press the Menu key.6. Click Save.To turn on smart password entry again,
6. Click Save.If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device loc
VPN settingsDepending on the options that your administrator has set for you, this feature might not be supported.About VPN profilesA VPN profile cont
Change the software token for a VPN profileTo perform this task, the software token that you want to use must be installed on your BlackBerry® device.
4. Perform one of the following actions:• To forward all calls to a call forwarding number, select the Forward All Calls option. Change the Forward Al
Reset connection permissions for third-party applications1. On the Home screen, click the Options icon.2. Click Security Options.3. Click Firewall.4.
2. Click Advanced Options.3. Click Applications.4. Highlight a third-party application.5. Press the Menu key.6. Perform one of the following actions:•
Specify whether third-party applications can turn on or turn off your device or change device options, such as display options.Media:Specify whether t
Security troubleshootingI cannot download a certificateIf you changed the connection type that your BlackBerry® device uses to connect to the LDAP cer
Service books and diagnostic reportsService booksAbout service booksService books determine which services are available on your BlackBerry® device.Yo
Diagnostic reportsAbout diagnostic reportsDiagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If
2. Click Mobile Network.3. Press the Menu key.4. Click Diagnostics Test.5. Highlight a report.6. Press the Menu key.7. Click Delete or Delete All.Set
About Wi-Fi diagnostic reportsWi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you can
10. Click Save.User GuideWi-Fi diagnostic reports266
BrickBreakerAbout BrickBreakerThe object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the brick
3. Click Call Forwarding.4. Press the Menu key.5. Click Edit Numbers.6. Click a phone number.7. Click Delete.Call blockingDepending on your wireless s
BrickBreaker scoringCatching a capsule:50 pointsShooting a brick with the gun:50 pointsHitting a brick with the ball:10 pointsShooting a brick with th
5. Press the Menu key.6. Click Save.Submit a score to the BrickBreaker high score web site1. On the Home screen or in a folder, click the BrickBreaker
GlossaryADNAn abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services.APNaccess point
EAP-SIMExtensible Authentication Protocol Subscriber Identity ModuleEAP-TLSExtensible Authentication Protocol Transport Layer SecurityEAP-TTLSExtensib
mobile network codeOCSPOnline Certificate Status ProtocolOCSP serverA BlackBerry® device uses an OCSP server to check the revocation status of a certi
Secure Multipurpose Internet Mail ExtensionsSMSShort Message ServiceSMSCShort Message Service CenterSSIDservice set identifierSSLSecure Sockets LayerT
Legal notice©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and relatedtrademarks
OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATEDDAMAGES, DAMAGES FOR LOSS OF PROFITS
CanadaResearch In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in CanadaUser GuideLegal notice276
Fixed dialingDepending on your wireless service provider and wireless network, this feature might not be supported.About fixed dialingIf you turn on f
9. Type a name and a phone number.10. Press the Menu key.11. Click Save.Change a contact in your fixed dialing list1. In the phone application, press
ContentsShortcuts...
2. Click Options.3. Click Smart Dialing.4. Set the Country Code and Area Code fields.5. In the National Number Length field, set the default length fo
6. Press the Menu key.7. Click Save.A TTY indicator appears in the device status section of the screen.To turn off TTY support, change the TTY Mode fi
5. Click Save.Sort phone numbers or contacts on the Phone screen1. In the phone application, press the Menu key.2. Click Options.3. Click General Opti
Stop ending calls when you insert your device in the holster1. In the phone application, press the Menu key.2. Click Options.3. Click General Options.
• To turn on the speakerphone during a call, press the Speakerphone key. To turn off the speakerphone during a call, press theSpeakerphone key again.•
• You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless serviceprovider or adminis
MessagesMessage basicsComposing messagesCheck spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a me
2. Click Attach Address or Attach Contact.3. Click a contact.Add a signatureTo perform this task, your BlackBerry® device must be associated with an e
• Type a contact name.• Type part of a contact name. Click a contact.5. Type a message.6. Press the key.7. Click Send.Related topicsSearch for conta
Send an MMS messageDepending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Messages icon.2. Pres
Message shortcuts...
2. Highlight the message.3. Press the Menu key.4. Click Delete.Managing messagesOpen a messageIf your BlackBerry® device is associated with more than
View messages in a specific folderYou can view email messages and MMS messages in a specific folder.1. On the Home screen, click the Messages icon.2.
Related topicsSearch for contacts in your organization's address book, 124Mailing lists, 126Delete the original text from a reply message1. When
10. Click Save.Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the
Create an email message filterTo perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterpris
CC to me:Set whether the email message filter applies to email messages that include your email address in the CC field.BCC to me:Set whether the emai
5. Highlight an email message filter.6. Press the Menu key.7. Click Move.8. Click the new location.Delete an email message filter1. On the Home screen
Request delivery or read confirmation for email messagesDepending on your wireless service provider, this feature might not be supported.1. On the Hom
3. Click Options.4. Click General Options.5. Change the Hide Filed Messages field to Yes.6. Press the Menu key.7. Click Save.Receive only the first se
PIN messagesAbout PIN messagesA PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contac
Browser troubleshooting...
SMS text messagesSMS text message basicsAbout SMS text messagesWith an SMS phone number, you can send and receive SMS text messages. An SMS phone numb
Options for SMS text messagesTurn off AutoText for SMS text messages1. On the Home screen, click the Options icon.2. Click SMS.3. Set the Disable Auto
Set how long your service center attempts to send SMS text messagesIf you send an SMS text message and it cannot be delivered immediately, your servic
5. Perform one of the following actions:• If a cell broadcast channel appears on the screen, select the check box beside the channel.• If a cell broad
MMS messagesMMS message basicsAbout MMS messagesWith an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg,
• Attach Audio• Attach Video• Attach Voice Note3. Click a media file.4. To add another media file, repeat steps 1 to 3.5. To customize the slide show,
Add a contact to your contact list from an MMS message1. In an MMS message, highlight a vCard® attachment.2. Press the Menu key.3. Click View Attachme
2. Click Options.The Estimated Size field displays the size of the MMS message.Stop receiving MMS messages when roaming1. On the Home screen, click th
Set how long your device stores messages1. On the Home screen, click the Messages icon.2. Press the Menu key.3. Click Options.4. Click General Options
About multiple message listsDepending on your email setup option, you might be able to associate your BlackBerry® device with more than one email acco
Change the display language...
6. Press the Menu key.7. Click Save.View call logs in a message list1. In the phone application, press the Menu key.2. Click Options.3. Click Call Log
4. Press the Menu key.5. Click Configure Exceptions.6. Press the Menu key.7. Click one of the following menu items:• Add Email Address• Add Phone Numb
• To view all your messages, press the Escape key.Move around a message list• To move up a screen, press the Shift key and the Space key.• To move dow
4. Set the Use Password-Based Encryption field to Yes.5. In the Allowed Content Ciphers section, select the check box beside one or more allowed conte
Attachment indicators in S/MIME-protected messages:The message includes a certificate attachment.:The message includes multiple certificate attachment
:Your device trusts the certificate chain.:The sender’s email address does not match the email address of the certificate subject, or the sender’s cer
6. Click Save.Change the default signing and encryption optionYour BlackBerry® device is designed to use the default signing and encryption option whe
5. Press the Menu key.6. Click Save.Change the encryption algorithms for S/MIME-protected messagesIf a message has multiple recipients, your BlackBerr
S/MIME-protected message troubleshootingSome signing and encryption options are not available on my deviceTry performing the following actions:• Verif
Encrypt a PGP protected message with a pass phraseBy default, your BlackBerry® device uses your PGP® key to encrypt messages.1. When composing a messa
Bluetooth technology...
Attachment indicators in PGP protected messages:The message includes a PGP® key attachment.:The message includes multiple PGP key attachments.:The mes
Your device cannot verify the digital signature.:Your device requires more data to verify the digital signature.:Your device trusts the sender’s PGP®
5. Press the Menu key.6. Click OK.Change the default signing and encryption optionYour BlackBerry® device is designed to use the default signing and e
4. Change the Message Viewer Icons field.5. Press the Menu key.6. Click Save.Change the encryption algorithms for PGP protected messagesIf a message h
• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Tryusing a diff
• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard,verify that you h
I am not receiving SMS text messagesDepending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® device i
Related topicsReconcile email messages over the wireless network, 179Email message filters are not working correctlyTry performing the following actio
AttachmentsAttachment basicsAbout attachmentsYou can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot
Stop downloading an attachment1. In a message, highlight an attachment that you are downloading.2. Press the Menu key.3. Click Cancel Download.Open a
Network connection indicators...
DocumentsOpen a password-protected .pdf fileTo perform this task, your BlackBerry® device must be associated with an email account that uses the Black
4. Press the Enter key.View the content of a cellIn a spreadsheet, click the trackpad.View a list of worksheets1. In a spreadsheet, press the Menu key
Media filesView a list of pages in a multi-page .tif fileYou can view a list of pages in a multi-page .tif file, such as a scanned fax document saved
Zoom in to or out from a slideWhen viewing a presentation in slide view, press the Menu key.To zoom back to the original slide size, press the Menu ke
• To move to a specific cell, press G.• To view the content of a cell, press the Space key.• To switch worksheets, press V. Highlight a worksheet. Pre
Camera and video cameraDepending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model
Record a videoTo perform this task, you might need to have a media card inserted in your BlackBerry® device.1. On the Home screen, click the Camera ic
Change the location for storing pictures or videos1. On the Home screen, click the Camera icon.2. Press the Menu key.3. Click Options.4. Perform any o
Camera and video camera troubleshootingI cannot save pictures or videosYour BlackBerry® device memory or media card might not have enough available me
MediaTransferring and downloading media filesAbout transferring media filesYou can connect your BlackBerry® device to your computer to transfer files
Memory cleaning...
Save a song or video from a web page1. In the browser, click a link for a song or video.2. Click Save.3. Type a name for the song or video.4. Click Sa
Download a Home screen backgroundDepending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media i
To resume playing the song, video, or voice note, press the Play/Pause/Mute key again.Fast-forward or rewind a media file1. When playing a song, video
Improve sound quality for media filesDepending on your BlackBerry® device, this feature might not be supported.You can only improve sound quality when
Managing media filesPlaylistsAbout playlistsYou can create both standard and automatic playlists for songs. You create a standard playlist by manually
Create an automatic playlist1. In the media application, click Music.2. Click Playlists.3. Click New Playlist.4. Click Automatic Playlist.5. Type a na
View properties for a media file1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Highlight a med
6. Click Move.7. Navigate to the new location.8. Click a folder.9. Click Move Into.Delete a media fileYou can only delete songs, ring tones, videos, o
4. If necessary, click a folder.5. Highlight a picture.6. Press the Menu key.7. Click View Slide Show.To close the slide show, press the Escape key.Ch
2. Click Rotate.The picture turns 90 degrees in a clockwise direction.Managing picturesSave a pictureSave picture files, such as .jpg, .png, .gif, or
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