Blackberry Curve 8520 User Manual Page 264
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Service books and diagnostic reports
Service books
About service books
Service books determine which services are available on your BlackBerry® device.
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated
with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device
to the BlackBerry® Desktop Manager.
Accept a service book
1. On the Home screen, click the Options icon.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight the new service book.
5. Press the Menu key.
6. Click Accept.
Delete a service book
1. On the Home screen, click the Options icon.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight a service book.
5. Press the Menu key.
6. Click Delete.
To restore a service book, press the Menu key. Click Undelete.
User Guide
Service books and diagnostic reports
262
- User Guide 1
- SWD-693131-0501014303-001 2
- Contents 3
- Shortcuts 10
- Attachment shortcuts 11
- Calendar shortcuts 13
- Typing shortcuts 13
- Search shortcuts 14
- Map shortcuts 14
- Phone basics 15
- Related topics 16
- Bluetooth technology, 184 16
- Emergency calls 17
- Adjust the volume 18
- Voice mail 19
- Speed dial 19
- Turn off voice prompts 21
- Conference calls 22
- Call logs 23
- Add notes to a call log 24
- Change call log notes 24
- Send a call log 24
- Delete call log notes 24
- Call waiting 25
- Call forwarding 25
- Call blocking 27
- Fixed dialing 28
- Smart dialing 29
- TTY support 30
- Multiple phone numbers 31
- Phone options 31
- Phone shortcuts 33
- Phone troubleshooting 34
- Messages 36
- Sending messages 37
- Send a PIN message 38
- Send an SMS text message 38
- Send an MMS message 39
- Reply to a message 39
- Forward a message 39
- Resend a message 39
- Stop a message from sending 39
- Managing messages 40
- Email messages 41
- File an email message 42
- Email message filters 43
- Email message options 46
- Hide filed email messages 47
- PIN messages 49
- SMS text messages 50
- Options for SMS text messages 51
- Cell broadcasting 52
- MMS messages 54
- MMS message attachments 55
- MMS message options 56
- Message list options 57
- About multiple message lists 59
- Hide sent messages 59
- Block incoming messages 60
- Message shortcuts 61
- S/MIME-protected messages 62
- Encryption status indicators 65
- About message classifications 66
- PGP protected messages 68
- Attach a PGP key to a message 69
- Add a PGP key from a message 69
- PGP protected message status 70
- PGP protected message options 71
- Message troubleshooting 74
- I cannot file email messages 75
- Attachments 78
- Open a link in an attachment 79
- Documents 80
- Spreadsheets 80
- View the content of a cell 81
- View a list of worksheets 81
- Switch worksheets 81
- Change the size of a column 81
- Media files 82
- Presentations 82
- Attachment troubleshooting 84
- Camera and video camera 85
- Record a video 86
- The flash dims or turns off 88
- Download a ring tone 90
- Play a media file 91
- Shuffle songs 91
- Pause a media file 91
- About using a headset 93
- Managing media files 94
- Create an automatic playlist 95
- Repeat a playlist 95
- Rename a playlist 95
- Delete a playlist 95
- Rename a media file 96
- Move a media file 96
- Viewing pictures 97
- View pictures by name 98
- Pan a picture 98
- Rotate a picture 98
- Managing pictures 99
- Move a picture 100
- About media cards 100
- About file encryption 101
- Turn off media card support 101
- Media shortcuts 102
- Media troubleshooting 103
- Browser basics 105
- Send a web page address 107
- Browser bookmarks 108
- Web feeds 110
- Subscribe to a web feed 111
- View web feed content 111
- Listen to web feed content 111
- Change a web feed 111
- Browser options 112
- Change JavaScript options 113
- Clear a browser cache 114
- Clear the browser history 114
- Browser security 115
- About WTLS 116
- Manage browser security 116
- TLS options 116
- WTLS options 117
- Add a trusted content server 117
- Browser push 118
- Browser shortcuts 119
- Browser troubleshooting 120
- Date, time, and alarm 121
- Change the clock face 122
- Display a second time zone 122
- Turn on bedside clock mode 122
- Turn on the alarm 123
- Silence the alarm 123
- Use the stopwatch 123
- Set the timer 124
- Personal organizer 125
- Contacts 126
- Customizing contacts 127
- Mailing lists 128
- Multiple contact lists 129
- Contact list options 130
- Calendar 131
- Schedule a meeting 132
- Recurrence fields 132
- Schedule an alarm 133
- Check spelling 133
- Switch days in Day view 133
- Meetings 134
- Contact a meeting participant 135
- Conference call meetings 136
- Calendar options 137
- View tasks in a calendar 138
- Hide free time in Agenda view 139
- Multiple calendars 140
- Calendar troubleshooting 142
- Task basics 142
- Change a task 143
- Change the status of a task 143
- Hide completed tasks 143
- Send a task or memo 143
- Task list options 144
- Memo basics 145
- Memo list options 146
- Categories 147
- Calculator 148
- Notification profiles 149
- Change a notification profile 150
- Delete a notification profile 150
- Silence your device 150
- LED notification 151
- Custom notification 152
- About custom ring tones 154
- Typing basics 155
- Cancel a text selection 156
- Set the cursor speed 156
- Turn on key tones 156
- Typing input methods 157
- Spelling checker 158
- Custom dictionary 160
- AutoText 162
- Typing troubleshooting 164
- Language 165
- Switch typing input methods 166
- Language troubleshooting 168
- Display and keyboard 169
- Add an application folder 170
- Set owner information 170
- Change the display font 170
- About organizing applications 170
- Change an application folder 171
- Move an application icon 171
- Hide an application icon 171
- Delete an application folder 171
- Keyboard options 172
- Set the trackpad sensitivity 173
- Turn on standby mode 173
- About themes 173
- Switch themes 173
- Delete a theme 173
- Accessibility options 174
- Display troubleshooting 174
- Search for messages 176
- Search criteria 176
- Manage message search results 177
- View a list of saved searches 178
- Change a saved search 178
- Delete a saved search 178
- Organizer data 179
- Synchronization 181
- Delete multiple messages, 39 182
- Delete all device data 184
- Bluetooth technology 186
- Send a media file 187
- Bluetooth technology options 188
- Restrict outgoing calls 189
- Turn off a Bluetooth profile 190
- Bluetooth profiles 190
- GPS technology 193
- I cannot use GPS technology 194
- Map basics 195
- Track your movement 196
- Show or hide a layer on a map 196
- Navigation 197
- Maps bookmarks 197
- Map options 199
- Geotag pictures that you take 200
- Maps troubleshooting 201
- BlackBerry Messenger 202
- Rename a contact 203
- Delete a contact 203
- Add a group 203
- Conversations 204
- Availability 207
- Applications 209
- Application troubleshooting 212
- Wireless network coverage 213
- Turn off data service 216
- About roaming 216
- Wi-Fi connection settings 217
- About Wi-Fi profiles 218
- Delete a Wi-Fi profile 219
- Change a Wi-Fi profile 220
- UMA connection settings 223
- Power, battery, and memory 225
- SIM card 228
- Change a SIM card contact 229
- Delete a SIM card contact 229
- About SIM card security 230
- Change the SIM card PIN code 230
- Security 231
- Password keeper 232
- Copy a password 234
- Prevent password copying 234
- Encryption 235
- Protect your device data 236
- About encryption keys 236
- Generate an encryption key 236
- Memory cleaning 237
- Certificates 238
- Certificate properties 239
- Send a certificate 240
- Delete a certificate 240
- Certificate status 241
- Certificate options 242
- PGP keys 244
- View properties for a PGP key 245
- PGP key properties 245
- Send a PGP key 246
- Delete a PGP key 246
- Clear the PGP data cache 246
- PGP key status 247
- PGP key status indicators 247
- Revoke a PGP key 247
- PGP key revocation reasons 248
- PGP key options 248
- PGP key shortcuts 249
- PGP key troubleshooting 249
- Certificate servers 250
- Key stores 251
- Change the key store password 252
- Smart cards 254
- About smart password entry 255
- Turn off smart password entry 255
- Switch smart password filters 256
- Software tokens 257
- VPN settings 258
- About security self-tests 259
- Verify security software 259
- Turn on safe mode 260
- Security troubleshooting 263
- Service books 264
- Diagnostic reports 265
- Wi-Fi diagnostic reports 266
- 10. Click Save 268
- BrickBreaker 269
- BrickBreaker scoring 270
- Play BrickBreaker 270
- Set the paddle speed 270
- Glossary 272
- Legal notice 276
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