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3. Click GPS.
4. Perform one of the following actions:
• To turn off location aiding, change the Location Aiding field to Disabled.
• To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming.
5. Press the Menu key.
6. Click Save.
GPS technology troubleshooting
I cannot use GPS technology
Try performing the following actions:
• If you are outdoors, move away from buildings and expose your device to open sky.
• If you are indoors, move close to a window.
• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is
turned on.
• If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.
User Guide
GPS technology troubleshooting
193
- User Guide 1
- SWD-412896-0511021739-001 2
- Contents 3
- Shortcuts 10
- Attachment shortcuts 11
- Browser shortcuts 12
- Calendar shortcuts 13
- Typing shortcuts 14
- Search shortcuts 14
- Map shortcuts 14
- Phone basics 16
- Bluetooth technology, 185 17
- Emergency calls 18
- Adjust the volume 19
- Voice dialing 21
- Turn off voice prompts 22
- Conference calls 23
- Call logs 24
- Call waiting 25
- Call forwarding 26
- Call blocking 27
- Fixed dialing 28
- Turn on fixed dialing 29
- Smart dialing 30
- TTY support 31
- Multiple phone numbers 31
- Phone options 32
- Phone shortcuts 34
- Phone troubleshooting 34
- I cannot check my voice mail 35
- Messages 37
- Sending messages 38
- Send a PIN message 39
- Send an SMS text message 39
- Send an MMS message 40
- Reply to a message 40
- Forward a message 40
- Resend a message 40
- Stop a message from sending 40
- Managing messages 41
- Email messages 42
- File an email message 43
- Email message filters 44
- Email message options 47
- Hide filed email messages 48
- PIN messages 50
- SMS text messages 51
- Options for SMS text messages 52
- Cell broadcasting 53
- MMS messages 55
- MMS message attachments 56
- MMS message options 57
- Message list options 58
- About multiple message lists 60
- Hide sent messages 60
- Block incoming messages 61
- Message shortcuts 62
- S/MIME-protected messages 63
- Encryption status indicators 66
- About message classifications 67
- PGP protected messages 70
- Add a PGP key from a message 71
- PGP protected message status 72
- PGP protected message options 73
- Message troubleshooting 76
- I cannot file email messages 77
- Attachments 80
- Open a link in an attachment 81
- Documents 82
- Spreadsheets 82
- View the content of a cell 83
- View a list of worksheets 83
- Switch worksheets 83
- Change the size of a column 83
- Media files 84
- Presentations 84
- Attachment troubleshooting 86
- Camera and video camera 87
- Record a video 88
- The flash dims or turns off 90
- Download a ring tone 92
- Play a media file 93
- Shuffle songs 93
- About using a headset 95
- Managing media files 96
- Create an automatic playlist 97
- Repeat a playlist 97
- Rename a playlist 97
- Delete a playlist 97
- Rename a media file 98
- Move a media file 98
- Delete a media file 98
- Viewing pictures 99
- View pictures by name 100
- Pan a picture 100
- Rotate a picture 100
- Managing pictures 101
- Move a picture 102
- About media cards 102
- Turn off media card support 103
- About file encryption 103
- Media shortcuts 104
- Media troubleshooting 105
- Browser basics 107
- Send a web page address 109
- Browser bookmarks 110
- Web feeds 112
- Subscribe to a web feed 113
- View web feed content 113
- Listen to web feed content 113
- Change a web feed 113
- Browser options 114
- Change JavaScript options 115
- Clear a browser cache 116
- Clear the browser history 117
- About browser configurations 117
- Browser security 118
- WTLS options 119
- Add a trusted content server 119
- Browser push 120
- Browser troubleshooting 122
- Date, time, and alarm 123
- Change the clock face 124
- Display a second time zone 124
- Turn on bedside clock mode 124
- Turn on the alarm 125
- Silence the alarm 125
- Use the stopwatch 125
- Set the timer 126
- Personal organizer 127
- Contacts 128
- Customizing contacts 129
- Mailing lists 130
- Multiple contact lists 131
- Contact list options 132
- Calendar 133
- Schedule a meeting 134
- Recurrence fields 134
- Schedule an alarm 135
- Check spelling 135
- Switch days in Day view 135
- Meetings 136
- Calendar options 137
- Related topics 138
- Turn off your device, 224 138
- View tasks in a calendar 139
- Hide free time in Agenda view 139
- Multiple calendars 140
- Calendar troubleshooting 142
- Task basics 142
- Change a task 143
- Change the status of a task 143
- Hide completed tasks 143
- Send a task or memo 143
- Task list options 144
- Memo basics 145
- Memo list options 146
- Categories 147
- Calculator 148
- Notification profiles 149
- Change a notification profile 150
- Delete a notification profile 150
- Silence your device 150
- LED notification 151
- Custom notification 152
- About custom ring tones 154
- Typing basics 155
- Cancel a text selection 156
- Set the cursor speed 156
- Turn on key tones 156
- Typing input methods 157
- Japanese typing input method 158
- Spelling checker 159
- Custom dictionary 161
- AutoText 163
- Typing troubleshooting 165
- Language 166
- Switch typing input methods 167
- Language troubleshooting 169
- Display and keyboard 170
- About organizing applications 171
- Add an application folder 171
- Set owner information 171
- Change the display font 171
- Change an application folder 172
- Move an application icon 172
- Hide an application icon 172
- Delete an application folder 172
- Keyboard options 173
- Set the trackball sensitivity 174
- Turn on standby mode 174
- About themes 174
- Switch themes 174
- Delete a theme 174
- Accessibility options 175
- Display troubleshooting 175
- Search for messages 177
- Search criteria 177
- Manage message search results 178
- View a list of saved searches 179
- Change a saved search 179
- Delete a saved search 179
- Organizer data 180
- Synchronization 182
- Delete multiple messages, 40 183
- Delete all device data 185
- Bluetooth technology 187
- Send a media file 188
- Bluetooth technology options 189
- Restrict outgoing calls 190
- Turn off a Bluetooth profile 191
- Bluetooth profiles 191
- GPS technology 194
- I cannot use GPS technology 195
- Map basics 196
- Track your movement 197
- Show or hide a layer on a map 197
- Navigation 198
- Maps bookmarks 198
- Map options 200
- Geotag pictures that you take 201
- Maps troubleshooting 202
- BlackBerry Messenger 203
- Rename a contact 204
- Delete a contact 204
- Add a group 204
- Conversations 205
- Availability 208
- Applications 210
- Application troubleshooting 213
- Wireless network coverage 214
- Turn off data service 217
- About roaming 217
- Wi-Fi connection settings 218
- About Wi-Fi profiles 219
- Delete a Wi-Fi profile 221
- Change a Wi-Fi profile 222
- Power, battery, and memory 226
- SIM card 229
- Change a SIM card contact 230
- Delete a SIM card contact 230
- About SIM card security 231
- Change the SIM card PIN code 231
- Security 232
- Password keeper 233
- Copy a password 235
- Prevent password copying 235
- Encryption 236
- Protect your device data 237
- About encryption keys 237
- Generate an encryption key 237
- Memory cleaning 238
- Certificates 239
- Certificate properties 240
- Send a certificate 241
- Delete a certificate 241
- Certificate status 242
- Certificate options 243
- PGP keys 245
- View properties for a PGP key 246
- PGP key properties 246
- Send a PGP key 247
- Delete a PGP key 247
- Clear the PGP data cache 247
- PGP key status 248
- PGP key status indicators 248
- Revoke a PGP key 248
- PGP key revocation reasons 249
- PGP key options 249
- PGP key shortcuts 250
- PGP key troubleshooting 250
- Certificate servers 251
- Key stores 252
- Change the key store password 253
- Smart cards 255
- About smart password entry 256
- Turn off smart password entry 256
- Switch smart password filters 257
- Software tokens 258
- VPN settings 259
- About security self-tests 260
- Verify security software 260
- Turn on safe mode 261
- Security troubleshooting 264
- Service books 265
- Diagnostic reports 266
- Wi-Fi diagnostic reports 267
- 10. Click Save 269
- BrickBreaker 270
- BrickBreaker scoring 271
- Play BrickBreaker 271
- Set the paddle speed 271
- Glossary 273
- Legal notice 278
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