Blackberry Q5 User's Guide download pdf (Page 75)

3. Tap Done.

Change account settings

You might want to change the settings for an account if you changed the password for the account, if you want to change

the display name for the account, or if you want to use different synchronization settings.

1. On the home screen, swipe down from the top of the screen.

Tap Settings > Accounts.

3. Tap an account.

4. Make your changes.

5. Tap Save.

Remove an account from your device

To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account,

you can remove the account from your BlackBerry device.

1. On the home screen, swipe down from the top of the screen.

Tap Settings > Accounts.

3. Tap an account.

Tap .

Troubleshooting: Setting up accounts

I can't add an email account

Try the following:

• Make sure that your email address and password have been typed correctly.

• Make sure that your device is connected to a mobile or Wi-Fi network.

•

Add the email account using advanced setup. On the home screen, swipe down from the top of the screen. Tap

Settings > Accounts > > . Tap the type of account that you want to add. You might need to get additional

information about your account from your administrator or email service provider.

• If you're trying to add a work account supported by BlackBerry Enterprise Service 10, make sure you have an activation

password from your administrator.

• If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or

email service provider to find out if you need to change any settings for the account.

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Blackberry Q5 User's Guide Page 75