Blackberry 6710 User's Guide

BlackBerry® Wireless HandheldUser Guide

10Change sent messagesTo change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click t

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101Browser — frequently asked questions• Why are there no browsers available on my handheld?• Can I use the BlackBerry Browser?• How do I change the b

102How do I select images and text on a web page?To select text and images that are not links, click the trackwheel. Click Select Mode. In select mode

103browser with a Home screen shortcut key?In the handheld options, click Browser. In the W hotkey configuration field, select which WAP Browser opens

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105Contacts — frequently asked questions• How do I add multiple contacts with the same name to my contact list?• Can I change how my contacts, tasks,

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107Calendar — frequently asked questions• Can I synchronize PIM items over the wireless network?• Are there any restrictions for using the calendar wi

108Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your

109Security — frequently asked questions• What does the Verifying Security Software dialog box mean when I restart my handheld?• How do I restore my h

11Save a copy of messages sent from the handheldSet this option to save messages sent from your handheld in the Sent Items folder of your mailbox.1. I

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111Tips• Home screen• Searching• Options and fields• Navigating screens• Typing• Editing text• Messages• Attachments• Phone• Browser• Calendar• Calcul

112To move the cursor in a different direction, hold the Alt key and roll the trackwheel.To exit a screen or dialog box, press the Escape button.To cl

113To forward a message, press F.To reply to all, press L.To file a message, press I.To search for text within a message, press S. To search for the n

114PhoneTo open the phone, press the Phone button or press the Space key.To end a call, hold the Escape button.To call a selected name or phone number

115To move up a page, press the Shift key + the Space key.To save a web page to the messages list, press S.To stop a web page from loading, press the

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117Legal notice© 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the ex

118endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licens

119IndexAacceptmeeting invitation, 48service books, 81accessibility, default volume, 34activation, enterprise, 7addingapplications, 41auto signature,

12Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you mu

120AutoTextcreating entries, 27deleting entries, 27editing entries, 27example, 27inserting macros, 28specified case and smartcase, 27using, 27viewing

121calendarabout, 47changing default reminder length, 48changing first day of week, 109changing views, 47default view, 47expand hours shown, 109freque

122changingappointments, 48bookmarks, 39browser content type, 103browser home page, 103calendar views, 47call block password, 32default calendar remin

123creatingAutoText entries, 27bookmarks, 39categories, 44, 51, 53email messages, 9filters, 12filters quickly, 12generic filters, 88links, 86mailing l

124disablingalarm, 55call blocking, 31filters, 12handheld password, 73displaylanguage, 65options, 63phone number, 101SMS messages, 91distribution list

127enablingalarm snooze, 55browser push, 42call blocking, 31content compression, 74content protection, 74filters, 12fixed dialing, 34handheld password

126frequently asked questionsalarm, 55applications, 42automatic wireless backup, 25browser, 103calendar, 109contacts, 107downloading, 42email messages

127linksaddress, 38copying addresses, 38creating, 86selecting, 37, 104sending from browser, 38using, 86loading programs, 42lockinghandheld, 74keyboard

128Nnavigatingbrowser, 37calendar, 109file attachments, 21tips, 113notification profiles, See profilesnotification, for browser push, 41numbersfinding

129PIN messagesabout, 15adding contacts, 9changing, 10deleting, 10forwarding, 10frequently asked questions, 85opening, 9resending, 10sending, 15set as

136. Click Save.Notes:Verify that you selected the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this fol

130ring tonesadding, 41, 42deleting, 61downloading, 41listening, 61previewing, 42showing, 61testing, 61See also profilesrotating images, 22Ssavingdraf

131sendingaddress book attachments, 9email messages, 9email messages from a specific service, 9images in messages, 38links in messages, 38PIN messages

132smart dialingabout, 33corporate extension dialing, 33default area code, 33default country code, 33smartcase, definition, 27SMS messagesabout, 17del

133tipsfor attachments, 115for calculator, 117for calendar, 117for changing options, 113for clearing fields, 113for editing text, 114for messages, 114

134voice mailchecking, 30setting options, 33volumeadjusting for phone, 30alarm, 55escalating, 62setting default for calls, 34Wwait, adding, 44, 100web

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15PIN messages• About PIN messages• Find your PIN• Open a message• Send a PIN message• Save draft messages• Add contacts to a message• Change sent mes

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17SMS messages• About SMS messages• Find your SMS number• Type an SMS number• Open an SMS message• Send an SMS message• Save draft messages• Manage me

18Manage messagesOpen a message. Click the trackwheel. Perform one of the following actions:• Save• Reply• Forward• DeleteTo remove the history from a

19Search• About search• Search the messages list• Search the handheldAbout searchYou can search the messages list using criteria that you set and save

User Guide, BlackBerry 6700 Series, BlackBerry 6200 Series, BlackBerry 7200 Series, BlackBerry 7700 SeriesBlackBerry 6210 Wireless Handheld™ Model Num

20Notes:If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful.File att

21Attachments• About attachments• Use address book attachments• View information about an attachment• Open a file attachment• Navigate attachments• Pr

22Preview a table in an attachmentTo preview a table that is embedded within a document, click the table link. Click Retrieve. To view the full table

23Synchronizing data• About email reconciliation• Set wireless email reconciliation• Reconcile deleted messages• About PIM synchronization• Set wirele

24If your handheld is integrated with an account using a BlackBerry Enterprise Server™ version 4.0 or later and wireless calendar synchronization is e

25Backing up and restoring handheld data• About backing up handheld data• About restoring handheld dataAbout backing up handheld dataIf your handheld

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27Typing• Use AutoText• Create an AutoText entry• Change AutoText entries• Cut or copy text• Paste text• Typing tips• Enable tones when pressing keys•

28To turn on CAP lock, press the Alt key + the Right Shift key.To turn on NUM lock, hold the Right Shift key + press the Alt key.To turn off CAP lock

29Phone• Find your phone number• Make a call• Make an emergency call• Use speed dial• Check your voice mail• Answer a call• Mute a call or place a cal

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30Note:You can also use speed dial to make a phone call on the Home screen or in the messages list.Check your voice mailIn the phone, click the trackw

31Manage contacts during a conference callTo speak privately with one contact, click the trackwheel. Click Split Call.To disconnect one contact from t

323. Click Enable.4. Click the trackwheel.5. Click Save.Related topics• Change the call block password• Can I block calls?Change the call block passwo

332. Click Edit Numbers.3. Click the phone number that you want to delete from the list.4. Click Delete.Related topic• How do I edit the phone number

34If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.About TTYYou can use text telep

35Related topic• Can I use FDN mode on my handheld?Change fixed dialing entriesOn the FDN list, click a contact. Perform one of the following actions:

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37Browser• About the browser• Go to a web page• Use the browser• View images• Copy a link, image, or web page address• Send a link or image in a messa

38To view the next web page in the history, click the trackwheel. Click Forward.To go to your home page, click the trackwheel. Click Home.To view a li

39Save an imageYou can save .jpeg, .png, .gif, and .bmp web page images in the pictures list. Saving an image in the pictures list enables you to set

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40Clear the browser cachesIn the browser options, click Cache Operations. Click the trackwheel. Click the button for the type of cache that you want t

41Downloading• Download an application• Manage applications• Prevent third-party applications from transmitting data• Download a ring tone• Manage dow

42If you set the browser push notification to Prompt, a dialog box always appears.If you set the browser push notification to Reject, you receive no a

43Contacts• Add a contact• Manage contacts• Create a mailing list• Manage mailing lists• Create a category• Apply categories to contacts• View contact

44Categories are shared between the address book, the task list, and the memos list. Therefore, category changes made in the address book are also mad

45To add all the contacts found during the search, click Add All.Related topics• About remote address book search• Manage remote address book search r

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47Calendar• About the calendar• Change the calendar view• Use the calendar• Schedule an appointment• Schedule an appointment quickly• Schedule a meeti

483. Type a location in parentheses.4. To change the start and end times, hold the Right Shift key and roll the trackwheel.5. Click the trackwheel.Rel

49Note:If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calenda

5ContentsEnterprise activation ...7Email messages ...

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51Tasks• Create a task• Use tasks• Change task status• Create a category• Apply categories to tasks• View tasks by category• Delete categories• Tasks

526. Click the trackwheel.Related topic• About categoriesApply categories to tasksWhen creating or editing a task, click the trackwheel. Click Categor

53Memos• Write a memo• Use memos• Create a category• Apply categories to memos• View memos by category• Delete categories• Memos — frequently asked qu

54• How do I know how many contacts, calendar entries, tasks, or memos I have saved?

55Alarm• Set the alarm• Set the alarm volume• Silence the alarm• Turn off the alarm• Alarm — frequently asked questionsSet the alarm1. In the alarm, s

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57Calculator• Use the calculator memory• Copy and paste a calculation• Convert measurementsUse the calculator memoryTo store a number in the memory, t

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59Date and time• Set the date and time• Why is the time on my handheld incorrect?Set the date and time1. In the handheld options, click Date/Time.2. S

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61Profiles• Set profiles• Create a notification profile• Use notification profiles• Manage downloaded ring tones• Silence your handheld• Set the alarm

62What is the escalating volume level?If you use the escalating volume level, the notification volume level consistently increases until the handheld

63Screen display• Use the handheld in the dark• Set the display language• Use a screen saver• Set the Home screen background image• Set the font• Appl

642. Set the Font Family, Font Size, and Font Style fields.3. For large fonts, set the Antialias mode field.4. Click the trackwheel.5. Click Save.Note

65Language• Set the display language• Set the input language• Add or remove a display languageSet the display language1. In the handheld options, clic

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67Power and battery• Turn the handheld on and off automatically• Check the battery level• Extend battery life• Reset the handheldAbout power off and r

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69Network coverage• Turn the wireless radio on and off• Network coverage — frequently asked questionsTurn the wireless radio on and offTo turn on the

7Enterprise activation• About enterprise activation• Activate the handheld over the wireless networkAbout enterprise activationUse the enterprise acti

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71SIM card• About the SIM card phone book• Add a SIM card contact• Add SIM card contacts to your address book• Manage SIM card contacts• Leave SMS mes

72Set SIM card security1. In the handheld options, click SIM Card.2. Click the trackwheel.3. Click Enable Security.4. Type your SIM card PIN code.5. C

73Security• Set a handheld password• Lock the handheld• Lock the keyboard• Protect your handheld content• Reduce handheld content size• Regenerate enc

742. Set the Password field to Disabled.3. Click the trackwheel.4. Click Save.5. Type the handheld password.6. Click the trackwheel.Related topic• Abo

755. If you have enabled a handheld password, type your password.6. Click the trackwheel.Related topic• About content protection and compressionAbout

766. Type any additional password information.7. Click the trackwheel.8. Click Save.Use the password keeperClick a password entry. Perform one of the

77Related topic• How do I restore my handheld after clearing it?Set owner informationIn the handheld options, click Owner. Type your contact informati

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79BrickBreaker• Play BrickBreaker• How do I set the speed of the paddle?• How do I set the paddle to accelerate as I roll the trackwheel?Play BrickBre

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81Service books• About service books• Receive new service books• Accept a new service book• Manage service books• Restore a deleted service bookAbout

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83Frequently asked questions• Why are some of the features described not available on my handheld?• What software version do I have on my handheld?• E

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85Email and PIN messages — frequently asked questions• Why can’t I send messages?• Why can’t I receive messages?• Why is the menu option to send a mes

86If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0, in the messages options, click Email Settings. V

87If your handheld is not enabled for wireless email reconciliation, your handheld must be integrated with an account using the BlackBerry Desktop Red

88Messages sent to your handheld that are older than the number of days that you specify in the Keep Messages field are removed from your handheld. Th

89SMS messages — frequently asked questions• Why can’t I send SMS messages?• Can I verify that my SMS message has reached its recipients?• How do I di

9Email messages • Open a message• Send a message• Save draft messages• Add contacts to a message• Set the importance level• Change sent messages• Mana

90To send a message in the conversational SMS view, type text at the bottom of the SMS screen and press the Enter key to send the message. You can als

91Attachments — frequently asked questions• Can I view file attachments on my handheld?• Why are some file attachment features not available on my han

92How do I view password-protected file attachments?You can only view password-protected .pdf files. If you receive a .pdf file that is password-prote

93To make the Find feature case sensitive when searching, select the Case Sensitive Search check box.If you have not retrieved all of the text for a f

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95Synchronization — frequently asked questions• Can I reconcile email messages over the wireless network?• Can I synchronize PIM items over the wirele

96information in your desktop email program when you enable wireless PIM synchronization again. If you want to manually select how conflicts are handl

97Phone — frequently asked questions• Why can I not make calls?• Why am I no longer receiving calls?• How do I make calls from the Home screen?• How d

98How do I format conference call numbers in my messages?You can format conference call numbers as links in your messages so that recipients can join

99How do I stop my handheld from answering or ending calls automatically?To stop your handheld from answering calls automatically when you remove it f