Blackberry CURVE 8350I User Manual

BlackBerry Curve 8350i SmartphoneVersion: 5.0User GuideTo find the latest user guides, visit www.blackberry.com/docs/smartphones.

Use grayscale for the screen display...

MediaAudio and video filesPlay a media file1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Clic

Fast-forward or rewind a media file1. When playing a media file, click the progress bar.2. Roll the trackball to the right or left.3. Click the trackb

Adjust the volume• To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.• To decrease the volume, press the Vo

About using a headsetYou can purchase an optional headset to use with your BlackBerry® device.If you use a headset, you can use a headset button to an

12. Click Save.Add a song to a playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Click Playlists.4. Click a standard play

8. Click OK.9. Press the Menu key.10. Click Save.Create an automatic playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Cl

Delete a media file or folder, 110Video cameraDepending on your BlackBerry® device model, the camera or video camera might not be supported or some ca

Change the video size and formatThe larger the video, the more memory the video requires.1. On the Home screen, click the Media icon.2. Click the Vide

Change the size of pictures that you takeThe larger the picture, the more memory the picture requires.1. On the Home screen, click the Camera icon.2.

• To improve the colors in pictures, in the White Balance field, click the current lighting condition.5. Press the Menu key.6. Click Save.Apply a colo

Welcome to BlackBerry!This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help applic

In a picture, roll the trackball.Zoom in to or out from a picture1. In a picture, press the Menu key.2. Click Zoom In or Zoom Out.To zoom back to the

Change the number of seconds between slides in a slide show1. On the Home screen, click the Media icon.2. Press the Menu key.3. Click Options.4. Chang

Related topicsRename a picture or picture folder, 110Rename a playlist, 103Rename a picture or picture folderYou can only rename pictures and picture

5. Press the Menu key.6. Click Delete.Related topicsDelete a playlist, 103Search for a media file1. On the Home screen, click the Media icon.2. Click

View the amount of memory used by media files1. On the Home screen, click the Media icon.2. Press the Menu key.3. Click Memory Use.Supported media car

• To use mass storage mode to transfer files between your BlackBerry device and computer, set the Mass Storage Mode Support fieldto On. If necessary,

Turn on encryptionTo encrypt data in the device memory, you must have set a password for your BlackBerry® device.Depending on the amount of memory ava

Transferring and downloading media filesAbout transferring and synchronizing media filesYou can connect your BlackBerry® device to your computer to tr

Transfer a file between your device and your computer using the Roxio Media Manager1. Connect your BlackBerry® device to your computer.2. On your comp

Transfer a file between your device and your computer in mass storage mode or MTPDepending on your BlackBerry® device model or your wireless service p

Find more information• Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home scree

4. Click Save.Download a file or an attachmentTo perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Ente

4. Highlight a media file.5. Press the Menu key.6. Perform one of the following actions:• To send a picture file, click Send or Share. Click a message

• To pan left in a picture, press 4.• To return to the center of a picture, press 5.• To rotate a picture, press L.• To fit a picture to the screen si

• In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine ornormal pictures

Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements ofthe camera b

BrowserBrowser basicsBrowsing web pagesVisit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry®

Move back or forward a web page1. On a web page, press the Menu key.2. Click Back or Forward.Refresh a web page1. On a web page, press the Menu key.2.

Return to the home page1. On a web page, press the Menu key.2. Click Home.Close the browser1. On a web page, press the Menu key.2. Click Close.Viewing

2. Press the Menu key.3. Click Link Address or Image Address.4. Click Send Address.5. Click a message type.To return to the browser after you send the

Add a bookmark for a web pageDepending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser

Navigation and typingAbout the Menu key and Escape keyThe Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens

4. Highlight a bookmark.5. Press the Menu key.6. Click Delete Bookmark.Add a bookmark folder for web pages1. On the Home screen, click the Browser ico

Web feedsAbout web feedsWeb feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and

3. Click Get Audio.Mark a web feed title as opened or unopenedIn a web feed, perform one of the following actions:• Highlight a title. Press the Menu

3. Click Options.4. Click General Properties.5. Change the Default View field.6. Press the Menu key.7. Click Save Options.Change the home page or star

Change display options for web pages1. On the Home screen, click the Browser icon.2. Press the Menu key.3. Click Options.4. Click Browser Configuratio

• Prompt Before Running WML Scripts6. Press the Menu key.7. Click Save Options.Clear a browser cache1. On the Home screen, click the Browser icon.2. P

3. Click Browser.4. Set the Default browser configuration field.5. Press the Menu key.6. Click Save.About GearsGears™ is an extension to the browser a

About WTLSThe WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrou

Prompt for Certificate:Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if y

Browser pushAbout browser pushBrowser push is designed to push information from a web application to your BlackBerry® device as the information become

Change your ring tone1. On the Home screen, click the Sounds icon.2. Click Set Ring Tones/Alerts.3. Click the application or item that you want to cha

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number f

Troubleshooting: BrowserNo browser is available on my deviceDepending on your wireless service plan, this feature might not be supported.Verify that y

Date, time, and alarmSet the date and time manually1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the Menu key.3.

Change what appears on the display when your device is charging1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the

Related topicsSet options for bedside clock mode, 142Set options for bedside clock mode1. On the Home screen, click the Clock icon.2. Press the Menu k

5. Press the Menu key.6. Click Save.Use the stopwatch1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the Menu key.3

Troubleshooting: Date, time and alarmThe time on my device is incorrect1. On the Home screen or in the Applications folder, click the Clock icon.2. Pr

Personal organizerContactsContact basicsAdd a contact1. On the Home screen, click the Contacts icon.2. Click New Contact.3. Type the contact informati

Add a pause or a wait to a phone number1. After typing the main part of a phone number in a phone number field, press the Menu key.2. Click Add Pause

3. Perform one of the following actions:• To add a contact to your contact list, click Add to Contacts.• To add all the contacts, click Add All to Con

Related topicsMailing lists, 148Add a contact1. On the Home screen, click the Contacts icon.2. Click New Contact.3. Type the contact information.4. Pr

5. Highlight a picture.6. Press the Menu key.7. Click Select.8. Center the picture in the box.9. Press the Menu key.10. Click Crop and Save.Change the

Create a mailing list1. On the Home screen, click the Contacts icon.2. Press the Menu key.3. Click New Group.4. Type a name for the mailing list.5. Pr

Multiple contact listsAbout multiple contact listsIf your BlackBerry® device is associated with multiple email accounts, you might have contacts from

4. Press the Menu key.5. Click Save.Turn off the prompt that appears before you delete itemsYou can turn off the prompt that appears before you delete

CalendarCalendar basicsAbout calendar viewsYou can view your appointments and meetings in one of four calendar views. Day, Week, and Month views displ

1. On the Home screen, click the Calendar icon.2. In Day view, beside the start time, type the subject of the appointment.3. Type a location in parent

7. Click Save.Check spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, tas

9. Press the Menu key.10. Click Save.Related topicsTurn off your device, 246Recurrence fieldsEvery:Set the frequency of the daily, weekly, or monthly

• To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menukey. Click Sh

Send an email message to all meeting participants1. In a meeting, meeting invitation, or meeting response, press the Menu key.2. Click Email All Atten

Visit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the

4. Type CCM: and the moderator conference call bridge number. Do not include spaces.5. Type a lowercase x. Do not include spaces before or after the x

4. Click General Options.5. Change the Default Reminder field.6. Press the Menu key.7. Click Save.Related topicsTurn off your device, 246Change the sn

6. Press the Menu key.7. Click Save.Change the first day of the week1. On the Home screen, click the Calendar icon.2. Press the Menu key.3. Click Opti

To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your devicewithin th

4. Click a calendar.5. Change the Appointment Color field.6. Press the Menu key.7. Click Save.Change the calendar that reminds you of appointments1. O

Troubleshooting: CalendarI cannot schedule appointments that span multiple daysIf you use IBM® Lotus Notes®, you cannot schedule appointments that spa

TasksTask basicsCreate a task1. On the Home screen or in the Applications folder, click the Tasks icon.2. Click Add Task.3. Type the task information.

• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.Hide completed tasks1. On th

6. Press the Menu key.7. Click Save.Change the snooze time for reminders1. On the Home screen or in the Applications folder, click the Calendar or Tas

MemosMemo basicsCreate a memo1. On the Home screen or in the Applications folder, click the MemoPad icon.2. Click Add Memo.3. Type the memo informatio

• If you are not receiving calls, verify that call blocking and call forwarding are turned off.• Your device or your SIM card might support more than

Delete a memo1. On the Home screen or in the Applications folder, click the MemoPad icon.2. Highlight a memo.3. Press the Menu key.4. Click Delete.Mem

Create a category for contacts, tasks, or memosYou can create categories to organize items in the contacts application, tasks application, and memos a

3. Click Filter.4. Highlight a category.5. Press the Menu key.6. Click Delete.Note: When you delete a category, contacts, tasks, or memos in the cate

Ring tones, sounds, and alertsRing tones, sounds, and alerts basicsAbout ring tones, sounds, and alertsSound profiles define how your BlackBerry® devi

Change a sound profileIf you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the co

4. Press the Menu key.5. Click Delete.Assign ring tones and alerts to a contactYou can receive different ring tones and alerts for incoming messages a

LED notificationLED notificationThe LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses.Green:You

Troubleshooting: Ring tones, sounds, and alertsMy device is ringing or vibrating more times than expectedFor calls, the number of times that your Blac

TypingTyping basicsCut, copy, and paste text1. With text highlighted, press the Menu key.2. Click Cut or Copy.3. Place the cursor where you want to in

Typing input methodsSwitch typing input methods when you are typingTo perform this task, the keyboard on your BlackBerry® device must display Arabic o

Turn on or turn off data service or set roaming options, 232Change an email message filter, 52Forward messages from a specific email message folder to

2. Click Screen/Keyboard.3. Set the Key Rate field.4. Press the Menu key.5. Click Save.Set the default currency symbol1. On the Home screen or in a fo

Check spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, pr

Change options for checking spellingYou can change the type and length of words that the spelling checker includes when checking spelling.1. On the Ho

7. Press the Menu key.8. Click Save.Custom dictionaryAbout the custom dictionaryYou can add words to the custom dictionary so that your BlackBerry® de

5. Click Delete.6. Press the Menu key.7. Click Save.Stop displaying contacts in the list that appears when you typeBy default, your BlackBerry® device

5. In the Replace field, type the text to replace.6. In the With field, perform one of the following actions:• Type replacement text.• To insert a mac

Typing shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To insert a period, press the Space

LanguageChange the display languageTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contac

4. Press the Menu key.5. Click Save.Use a shortcut to switch typing input languages while you typeTo perform this task, you must have more than one la

Change the display options for contactsYou can change how your contacts appear in all applications, including the phone, message list, contact list, a

ShortcutsDepending on the typing input language that you are using, some shortcuts might not be available.BlackBerry basics shortcutsDepending on the

Display and keyboardBacklightingAbout backlightingThe backlighting for the screen and keyboard is designed to adjust automatically so that you can use

2. Click Pictures.3. Browse to a picture.4. Click Set As Wallpaper.Download a Home screen backgroundDepending on your wireless service plan, this feat

You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customizethe appearan

3. Click Delete.Set the number of icons that appear on the Home screen1. On the Home screen, click the Options icon.2. Click Advanced Options.3. Click

Set the cursor speed1. On the Home screen or in a folder, click the Options icon.2. Click Screen/Keyboard.3. Set the Key Rate field.4. Press the Menu

4. Click a theme.5. To change the layout of the theme, in the Set Home Screen Layout section, click an option.6. Click Save.Delete a themeYou can only

SearchMessages, attachments, and web pagesSearch for messagesYou can search for messages on your BlackBerry® device. You might also be able to search

Include Encrypted Messages:Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages.Service:If your

Search for text in a message, in a file, or on a web pageTo search for text in a presentation, you must view the presentation in text view or in text

Organizer dataSearch for organizer dataYou can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home

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• If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press theSend key. Click yo

Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To search for a contact in a list o

SynchronizationAbout synchronizationThe wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, t

2. Press the Menu key.3. Click Options.4. Click Email Reconciliation.5. If necessary, change the Message Services field.6. Set the Delete On field.7.

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over theorganizer dat

Prerequisites: Restoring data over the wireless network• Your email account must use a BlackBerry® Enterprise Server that supports this feature. For m

Troubleshooting: SynchronizationEmail messages are not reconciling over the wireless networkTry performing the following actions:• Verify that your Bl

Custom contact list field data is not appearing on my computerYou can only synchronize the data in a custom contact list field with a text field in th

Bluetooth technologyBluetooth technology basicsAbout Bluetooth technologyBluetooth® technology is designed to enable you to establish a wireless conne

Turn on Bluetooth technology, 205Connect to a paired Bluetooth enabled deviceTo perform this task, Bluetooth® technology must be turned on and your Bl

4. Click Receive Using Bluetooth.5. Send a media file from the paired Bluetooth enabled device.6. If necessary, click Yes.7. Click Save.Send a media f

Typing shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To insert a period, press the Space

Bluetooth technology optionsBluetooth profilesDepending on your BlackBerry® device model and wireless network, some profiles might not be supported.A/

2. Click Bluetooth Options.3. Press the Menu key.4. Click Options.5. Change the Contacts Transfer field.6. Press the Menu key.7. Click Save.To share c

Turn off Bluetooth connection notification1. On the Home screen, click the Manage Connections icon.2. Click Bluetooth Options.3. Press the Menu key.4.

2. Click Bluetooth Options.3. Press the Menu key.4. Click Options.5. Change the Security Level field to High+Encryption.6. Press the Menu key.7. Click

• If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry devicediscoverable for

GPS technologyDepending on your wireless service provider, this feature might not be supported.About GPS technologyDepending on your wireless service

3. Click GPS.4. Perform one of the following actions:• To turn off location aiding, change the Location Aiding field to Disabled.• To turn off locatio

MapsMap basicsGet directions1. On the Home screen or in a folder, click the Maps icon.2. On a map, press the Menu key.3. Click Get Directions.4. Perfo

• To view a new location, type an address in the Find field. To type the address information into specific address fields, clickAdvanced.• To view a l

About GPS technology, 213Set a home or work address1. On a map, press the Menu key.2. Click Layers.3. If necessary, expand the Favorites folder and th

• To move to the next slide when viewing a presentation in slide view, press N.• To move to the previous slide when viewing a presentation in slide vi

Pan a mapOn a map, roll the trackball.Maps bookmarksAdd a bookmark for a location or route1. On the Home screen, click the Maps icon.2. On a map, pres

Add a bookmark folder for locations or routes1. On the Home screen, click the Maps icon.2. On a map, press the Menu key.3. Click Find Location.4. Clic

View status information at the top of a mapYou can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluet

View a geotagged picture on a mapWhen you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the

Feature availability, 9User GuideMaps222

ApplicationsAbout multitaskingYour BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a cal

Close an application so that it is not runningTo optimize the performance of your BlackBerry® device, try to close applications when you are finished

About social networking applicationsYou can use social networking applications on your BlackBerry® device to stay connected with your social networkin

Legal notice, 313Delete a third-party applicationIf your device is associated with an email account that uses a BlackBerry® Enterprise Server, you mig

Troubleshooting: ApplicationsI cannot add, update, or return to the previous version of an applicationTry performing the following actions:• Verify th

• To insert a slash mark (/) in the web address field, press the Shift key and the Space key.• To stop loading a web page, press the Escape key.• To c

BlackBerry Device SoftwareAbout updating the BlackBerry Device SoftwareYou might want to update your BlackBerry® Device Software for one of the follow

Return to the previous version of the BlackBerry Device SoftwareDepending on the options set by your wireless service provider or administrator, you m

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to updateyour softwa

My device does not have enough available memory to update the BlackBerry DeviceSoftwareTry performing the following actions:• Delete media files, disp

Wireless network coverageTurn on the connection to the wireless networkIf the OFF indicator appears at the top of your Home screen, you might want to

Wireless networks that your device connects toFor more information about the wireless networks that your BlackBerry® device connects to, see the Safet

If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card thatis set up for

Preferred wireless network listAbout the preferred wireless network listYour wireless service provider might have agreements with other wireless servi

4. Click My Preferred Network List.5. Highlight a wireless network.6. Press the Menu key.7. Click Delete.8. Press the Menu key.9. Click Save.Change th

Turn off the connection to the wireless network, 232Switch wireless networks manually, 234I cannot synchronize a certificateVerify that the certificat

Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To search for a contact in a list o

Wi-Fi technologyDepending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.About connecting to a Wi-Fi networkIf you are in

5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi networkautomatically

8. Click Next.9. On the Wi-Fi Setup Complete screen, perform any of the following actions:• To change the order of your Wi-Fi profiles, click Prioriti

Prevent your device from connecting to a Wi-Fi network1. On the Home screen, click the Manage Connections icon.2. Click Wi-Fi Options.3. Highlight a W

Type a name for the Wi-Fi® profile.SSID:Type the Wi-Fi network name.Band type:Set the Wi-Fi network type. If you do not know the network type, do not

Inner link security:If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method.Use hard token:Set whe

Set your device to connect to a specific Wi-Fi networkBy default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connec

About using UMA with a Wi-Fi networkIf your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be

Power, battery, and memoryTurn off your deviceDepending on your theme, the location or name of the Power Off icon might differ from the location or na

• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice.• Set

PhonePhone basicsFind your phone numberPerform one of the following actions:• To view your active phone number, from the Home screen, press the Send k

• Stop forwarding email messages to your device when your device is connected to your computer.• Receive only the first section of long email messages

SIM cardDepending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card.About the SIM card phone bo

2. Highlight a phone number.3. Press the Menu key.4. Click Copy to SIM Phone Book.5. Press the Menu key.6. Click Save.Change a SIM card contact1. In t

About SIM card securityYou can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM

SecuritySecurity basicsAbout the device passwordIf you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry bef

3. Change the Lock Handheld Upon Holstering field to Yes.4. Press the Menu key.5. Click Save.Lock the keyboardIf you are not on a call, you can lock t

Password keeperAbout the password keeperUse the password keeper to store all your passwords in one place. The password keeper is designed to protect y

View a password in the password keeperIn the password keeper, click a password.Change a password in the password keeper1. On the Home screen or in the

Change the password keeper password1. On the Home screen or in the Applications folder, click the Password Keeper icon.2. Press the Menu key.3. Click

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device islocked, t

• To answer the incoming call and place the current call on hold, click Answer - Hold Current.• To answer the incoming call and end the current call,

Set encryption strengthIf encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® devic

4. Highlight a service.5. Press the Menu key.6. Click Regenerate Encryption Key.Memory cleaningAbout memory cleaningMemory cleaning is designed to del

• To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field.6. Press the Menu key.7

About certificate authority profilesIf your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificat

6. Click Show Media Card Certificates or Show Media Card PGP Keys.To view the certificate or PGP® key, press the Menu key. Click Display Certificate o

SHA1 Thumbprint:This field displays the SHA-1 digital thumbprint of the certificate.MD5 Thumbprint:This field displays the MD5 digital thumbprint of t

2. Click Security Options.3. Click Advanced Security Options.4. Click Certificates.5. Highlight a certificate.6. Press the Menu key.7. Click Show Chai

Check the revocation status of a certificate or certificate chain1. On the Home screen or in a folder, click the Options icon.2. Click Security Option

Certificate revocation reasonsUnknown:The revocation reason does not match any of the predefined reasons.Key Compromise:A person who is not the key su

5. Highlight a certificate.6. Press the Menu key.7. Click Associate Addresses.8. Press the Menu key.9. Click Add Address.10. Perform one of the follow

Dial an extension1. Press the X key.2. Type the extension number.Dial using numbers or lettersWhen you type a letter in a phone number, your BlackBerr

Change how often a certificate authority profile checks certificate statusDepending on your organization, you might be able to change how often a cert

8. Press the Menu key.9. Click Search.10. Click a PGP key.11. Click Add PGP Key to Key Store.Download a personal PGP key from the PGP Universal Server

View properties for a PGP key1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Security Options

5. Highlight a PGP key.6. Press the Menu key.7. Click Send via Email or Send via PIN.Delete a PGP key1. On the Home screen or in a folder, click the O

Check the revocation status of a PGP key1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Secur

A person who is not the key subject might have discovered the private key value.Key Retired:The PGP key is no longer used.User ID Invalid:The user inf

5. Press the Menu key.6. Click Fetch PGP Keys.7. Press the Menu key.8. Click Options.9. Perform one of the following actions:• To download the revocat

7. Specify information for the certificate server.8. Press the Menu key.9. Click Save.Change connection information for a certificate server1. On the

Type the web address of the certificate server.Send connection information for a certificate server1. On the Home screen or in a folder, click the Opt

Change the key store password1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Security Options

Emergency callsAbout emergency callsIf you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call

Change the service that your device uses to download certificatesDepending on your organization, you might not be able to change the service that your

2. Click Security Options.3. Click Advanced Security Options.4. Click Key Stores.5. Change the Accept Unverified CRLs field to No.6. Press the Menu ke

• log in to a VPN• connect to a Wi-Fi networkTurn on two-factor authenticationTo perform this task, you must have set a password for your BlackBerry®

About smart password entryIf you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able

Use a certificate to authenticate your smart cardTo perform this task, you must be using a smart card and a password to unlock your BlackBerry® device

Store the pass phrase for your smart card in the application memory1. On the Home screen or in a folder, click the Options icon.2. Click Security Opti

VPN settingsDepending on the options that your administrator has set for you, this feature might not be supported.About VPN profilesA VPN profile cont

10. Press the Menu key.11. Click Save.Change the software token for a VPN profileTo perform this task, the software token that you want to use must be

If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving datawithout

Set permissions for a third-party applicationNote: Changing permissions for third-party applications can significantly affect the operation of applic

Change the default volume for callsYou can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.

Location Data:Set whether third-party applications can use your GPS location information.Server Network:Set whether third-party applications can acces

Data permissions for third-party applicationsEmail:Set whether third-party applications can access email messages, SMS text messages, MMS messages, or

My device prompts me to make an emergency call when I type a passwordIf your BlackBerry® device password contains a combination of letters that corres

Service books and diagnostic reportsService booksAbout service booksService books determine which services are available on your BlackBerry® device.Yo

Diagnostic reportsAbout diagnostic reportsDiagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If

Delete a diagnostic report1. On the Home screen or in a folder, click the Options icon.2. Click Mobile Network.3. Press the Menu key.4. Click Diagnost

Wi-Fi diagnostic reportsDepending on your BlackBerry® device model, this feature might not be supported.About Wi-Fi diagnostic reportsWi-Fi® diagnosti

4. Click Wi-Fi Tools.5. Click Wi-Fi Diagnostics.6. Press the Menu key.7. Click Options.8. Type the contact information.9. Press the Menu key.10. Click

Accessibility optionsAbout accessibility optionsBlackBerry® devices include many features that facilitate use by persons with disabilities. For more i

Set the number of icons that appear on the Home screen1. On the Home screen, click the Options icon.2. Click Advanced Options.3. Click Accessibility.4

ContentsWelcome to BlackBerry!...

Check your voice mailDepending on your theme, you might be able to check your voice mail from the Home screen.1. From the Home screen, press the Send

TTY supportDepending on your wireless service provider, this feature might not be supported.About TTY supportWhen you turn on TTY support and you conn

Turn on hearing aid mode1. From the Home screen, press the Send key.2. Press the Menu key.3. Click Options.4. Click Hearing Aid Mode.5. Change the Mod

BrickBreakerAbout BrickBreakerThe object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the brick

BrickBreaker scoringCatching a capsule:50 pointsShooting a brick with the gun:50 pointsHitting a brick with the ball:10 pointsShooting a brick with th

3. Click Options.4. Perform any of the following actions:• To set the paddle speed, set the Paddle movement speed field.• To accelerate the paddle as

Word Mole gameWord Mole game basicsAbout the Word Mole gameThe object of the Word Mole® game is to form words using the letters in the garden. If you

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in asingle word.Star

3. Click Resume Game.4. Click a game.Submit a score to the Leaderboard on the Word Mole game web siteAt the end of a single-player game, you might be

1. On the Multiplayer Game Setup screen, click Options.2. Perform any of the following actions:• To set the length for a game, set the Point Goal fiel

Some words that I submit are not recognizedSome less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commo

• To assign the contact to a different speed dial key, click Move. Click a new speed dial key.• To delete the contact from the speed dial list, click

GlossaryADNAn abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services.APNaccess point

DSMLDirectory Service Markup LanguageDSML-enabled serverA BlackBerry® device uses a DSML-enabled server to search for and download certificates.EAP-FA

A BlackBerry® device uses an LDAP-enabled server to search for and download certificates and PGP® keys.LEDlight-emitting diodemass storage modeMass st

A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messagesor PIN mess

TTYteletypeVPNvirtual private networkWANwide area networkWAPWireless Application ProtocolWEPWired Equivalent PrivacyWMLWireless Markup LanguageWPAWi-F

Legal notice©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and relatedtrademarks

PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOTBE EXCLUDED AS SET OUT ABOVE, BUT CAN BE

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING INTHIS DOCUME

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:• Redist

Disconnect a contact from a conference callYou can perform this task only if you make a conference call by joining calls together, and not if you crea

• To hide call logs in the messages application, select the None option.Add notes to a call log1. From the Home screen, press the Send key.2. Highligh

Delete call log notes1. From the Home screen, press the Send key.2. Highlight a call log.3. Press the Menu key.4. Click View History.5. Press the Menu

Add a call forwarding phone numberTo perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this servic

Smart dialingAbout smart dialingWith the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not

Multiple phone numbersAbout multiple phone numbersWhen you have multiple phone numbers associated with your BlackBerry® device, you can switch the pho

4. Press the Menu key.5. Click Save.Sort phone numbers or contacts on the Phone screen1. From the Home screen, press the Send key.2. Press the Menu ke

Reset a call timerA call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireles

Turn off choice lists for voice commands...

• To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key on theright side of

I cannot check my voice mailTry performing the following actions:• If you have more than one phone number associated with your BlackBerry® device and

Voice commandsPerform an action using a voice command1. On the Home screen or in a folder, click the Voice Dialing icon.2. After the beep, say a voice

Change the language for voice commandsTo perform this task, you must have more than one language on your BlackBerry® device. For more information, con

Improve voice recognitionYou can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. O

MessagesMessage basicsComposing messagesCheck spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a me

2. Click Attach Address or Attach Contact.3. Click a contact.Add a signature to your work email messagesTo perform this task, your email account must

7. Click Send.Related topicsSearch for contacts in your organization's address book, 146Mailing lists, 148Send an SMS text messageDepending on yo

• If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number.Press the Enter key

Managing messagesOpen a message1. On the Home screen, click the Messages icon.2. Click a message.If you open an MMS message and the content does not a

Browser bookmarks...

2. Press the Menu key.3. Click View Folder.4. Click a folder.Delete a message1. On the Home screen, click the Messages icon.2. Highlight a message.3.

Delete the original text from a reply message1. When you are replying to a message, press the Menu key.2. Click Delete Original Text.File an email mes

9. Press the Menu key.10. Click Save.Note: If you click the Select All menu item, all email messages, including email messages that appear in the sen

Email message filtersAbout email message filtersYou can create email message filters to specify which email messages are forwarded to your BlackBerry®

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.Separate multiple

4. Click Email Filters.5. Highlight an email message filter.6. Press the Menu key.7. Click Edit.8. Change the options for the email message filter.9.

Add, move, rename, or delete an email folderTo perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this

Remove a flag1. In an email message with a flag, press the Menu key.2. Click Delete Flag.Email message optionsCheck spelling automatically before send

• To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send ReadReceipts and Send Deli

Hide filed email messages1. On the Home screen, click the Messages icon.2. Press the Menu key.3. Click Options.4. Click General Options.5. Change the

Custom dictionary...

To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes.PIN messagesAbout PIN messagesA PIN uniquely

6. Press the Menu key.7. Click Save.SMS text messagesSMS text message basicsAbout SMS text messagesTo send and receive SMS text messages, your wireles

3. Click the application or item that you want to change.4. Perform one of the following actions:• To use a preloaded ring tone, in the Ring Tone fiel

5. Press the Menu key.6. Click Save.Turn off AutoText for SMS text messages1. On the Home screen or in a folder, click the Options icon.2. Click SMS T

4. Press the Menu key.5. Click Save.Set a wireless network type for sending SMS text messagesDepending on your wireless service provider and wireless

Stop receiving messages from a cell broadcast channelVerify that your wireless service provider does not use the cell broadcast channel to manage serv

3. Click Compose MMS.4. Perform one of the following actions:• If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Typ

MMS message attachmentsAttach a media file to an MMS message1. When composing an MMS message, press the Menu key.2. Click one of the following menu it

• Save Ringtone• Save Video• Save Voice NoteMMS message optionsRequest delivery or read notification for an MMS message1. When composing an MMS messag

2. Click MMS.3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.4. Press the M

Empty the deleted items folder on your computer from your device...

1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click General Settings.4. In the Message Outline Colours sec

Hide messages from the main messages applicationYou can prevent messages from specific email accounts from appearing in the main messages application.

• To show recent and missed calls in the messages application, select the All Calls option.• To hide call logs in the messages application, select the

8. Type the contact information.9. Press the Enter key.10. Press the Menu key.11. Click Save.Reset a blocked message counter1. On the Home screen or i

3. Click Options.4. Set the Use Password-Based Encryption field to Yes.5. In the Allowed Content Ciphers section, select the check box beside one or m

Attachment indicators in S/MIME-protected messages:The message includes a certificate attachment.:The message includes multiple certificate attachment

:Your device trusts the certificate chain.:The sender’s email address does not match the email address of the certificate subject, or the sender’s cer

6. Click Save.Change options for downloading attachments in encrypted messages1. On the Home screen or in a folder, click the Options icon.2. Click Se

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent amessage to o

5. Press the Menu key.6. Click Save.To turn on the prompt again, change the Warn about truncated messages field to Yes.Turn off the prompt that appear

Update the BlackBerry Device Software over the wireless network...

Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes®(previously

Encrypt a PGP protected message with a pass phraseBy default, your BlackBerry® device uses your PGP® key to encrypt messages.1. When composing a messa

Attachment indicators in PGP protected messages:The message includes a PGP® key attachment.:The message includes multiple PGP key attachments.:The mes

Your device cannot verify the digital signature.:Your device requires more data to verify the digital signature.:Your device trusts the sender’s PGP®

5. Press the Menu key.6. Click OK.Change the default signing and encryption optionYour BlackBerry® device is designed to use the default signing and e

4. Change the Message Viewer Icons field.5. Press the Menu key.6. Click Save.Change the encryption algorithms for PGP protected messagesIf a message h

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Tryusing a diff

• To move to the previous date, press P.• To move to the next unopened item, press U.• To move to the next related message, press J.• To move to the p

• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, clickthe Options

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on y

Best practice: Conserving memory on your device...

Email message filters, 51I cannot turn on cell broadcastingIf your BlackBerry® device uses a SIM card, your SIM card might not support the display lan

Files and attachmentsFile and attachment basicsAbout files and attachmentsYou can view and download attachments and save them to the BlackBerry® devic

Stop downloading a file or an attachment1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment f

8. Click Copy Into.Related topicsLocate a file saved on your organization's network, 90Send a file as an attachment, 91Send a file as an attachme

View properties for a fileYou can view the size, author, publication date, and other properties for a file.1. On the Home screen or in a folder, click

DocumentsOpen a password-protected .pdf fileTo perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterp

4. Press the Enter key.View the content of a cellIn a spreadsheet cell, click the trackball.View a list of worksheets1. In a spreadsheet, press the Me

Media filesView a list of pages in a multi-page .tif fileYou can view a list of pages in a multi-page .tif file, such as a scanned fax document saved

Zoom in to or out from a slide1. When viewing a presentation in slide view, press the Menu key.2. Click Zoom.3. Roll the trackball up or down.To zoom

• To search for text in a file or an attachment, press F.• To move to the last cursor position after closing and reopening a file or an attachment, pr