Blackberry CURVE 8350I User Manual Page 293
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Service books and diagnostic reports
Service books
About service books
Service books determine which services are available on your BlackBerry® device.
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated
with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device
to the BlackBerry® Desktop Manager.
Accept a service book
1. On the Home screen or in a folder, click the Options icon.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight the new service book.
5. Press the Menu key.
6. Click Accept.
Delete a service book
1. On the Home screen or in a folder, click the Options icon.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight a service book.
5. Press the Menu key.
6. Click Delete.
To restore a service book, press the Menu key. Click Undelete.
User Guide
Service books and diagnostic reports
291
- User Guide 1
- Contents 3
- Welcome to BlackBerry! 11
- Find more information 12
- Start using your device 12
- Navigation and typing 13
- BlackBerry basics 13
- Change your ring tone 14
- Send an email message 14
- Send an SMS text message 14
- Add a contact 15
- Schedule an appointment 15
- Record a video 15
- Troubleshooting: Basics 16
- I am not receiving messages 17
- I cannot save media files 18
- The battery is not charging 18
- Shortcuts 19
- Message shortcuts 20
- File and attachment shortcuts 21
- Troubleshooting: Shortcuts 24
- Phone basics 25
- Mute a call 26
- Place a call on hold 26
- Turn on the speakerphone 26
- Dial an extension 27
- Dial using numbers or letters 27
- Emergency calls 28
- Voice mail 29
- Speed dial 30
- Conference calls 31
- Call logs 32
- Add notes to a call log 33
- Change call log notes 33
- Send a call log 33
- Delete call logs 33
- Call forwarding 34
- Smart dialing 36
- Multiple phone numbers 37
- Phone options 37
- Phone shortcuts 39
- Troubleshooting: Phone 40
- I cannot check my voice mail 41
- Voice commands 42
- Improve voice recognition 44
- Messages 45
- Sending messages 46
- Send a PIN message 47
- Send an MMS message 47
- Reply to a message 48
- Forward a message 48
- Resend a message 48
- Stop a message from sending 48
- Managing messages 49
- Email messages 50
- File an email message 51
- Email message filters 53
- Email message folders 55
- Email message flags 56
- Email message options 57
- Hide filed email messages 59
- PIN messages 60
- SMS text messages 61
- Options for SMS text messages 62
- Cell broadcasting 64
- MMS messages 65
- MMS message attachments 67
- MMS message options 68
- Message list options 69
- About multiple message lists 70
- Hide sent messages 71
- Block incoming messages 72
- S/MIME-protected messages 73
- Encryption status indicators 76
- About message classifications 77
- PGP protected messages 80
- Attach a PGP key to a message 81
- Add a PGP key from a message 81
- PGP protected message status 82
- PGP protected message options 83
- Troubleshooting: Messages 87
- I cannot file email messages 88
- Files and attachments 91
- Send a file as an attachment 93
- View properties for a file 94
- Rename a file 94
- Delete a file 94
- Move a file 94
- Documents 95
- Spreadsheets 95
- View the content of a cell 96
- View a list of worksheets 96
- Switch worksheets 96
- Change the size of a column 96
- Media files 97
- Presentations 97
- Troubleshooting: Attachments 99
- Audio and video files 100
- Pause a media file 101
- Repeat songs 101
- Shuffle songs 101
- Adjust the volume 102
- About using a headset 103
- Playlists 103
- Delete a song from a playlist 104
- Add a song to a playlist 104
- Create an automatic playlist 105
- Rename a playlist 105
- Delete a playlist 105
- Video camera 106
- Take a picture 107
- Set picture quality 108
- Pictures 109
- Rotate a picture 110
- View pictures as a slide show 110
- Managing media files 111
- Move a media file 112
- Delete a media file or folder 112
- Memory and media cards 113
- Supported media cards 114
- Turn off media card support 114
- About compression 115
- About file encryption 115
- Turn on encryption 116
- Send a media file 120
- Media shortcuts 121
- Troubleshooting: Media 122
- The flash dims or turns off 123
- Browser basics 125
- Browser bookmarks 128
- Add a bookmark for a web page 129
- Web feeds 131
- Browser options 132
- Change JavaScript options 133
- Clear a browser cache 135
- Clear the browser history 135
- About browser configurations 135
- Browser security 136
- About WTLS 137
- Manage browser security 137
- TLS options 137
- WTLS options 138
- Add a trusted content server 138
- Browser push 139
- Browser shortcuts 140
- Troubleshooting: Browser 141
- Date, time, and alarm 142
- Change the clock face 143
- Display a second time zone 143
- Turn on bedside clock mode 143
- Turn on the alarm 144
- Silence the alarm 144
- Use the stopwatch 145
- Set the timer 145
- Personal organizer 147
- Customizing contacts 149
- Mailing lists 150
- Create a mailing list 151
- Change a mailing list 151
- View a mailing list 151
- Delete a mailing list 151
- Multiple contact lists 152
- Contact list options 152
- Troubleshooting: Contacts 153
- Calendar 154
- Schedule a meeting 155
- Recurrence fields 155
- Schedule an alarm 155
- Meetings 156
- Forward a meeting invitation 158
- Delegate a meeting invitation 158
- Conference call meetings 159
- Calendar options 160
- View tasks in a calendar 161
- Hide free time in Agenda view 162
- Multiple calendars 163
- Calendar shortcuts 164
- Troubleshooting: Calendar 165
- Task basics 166
- Task list options 167
- Memo basics 169
- About categories 170
- Memo list options 170
- Delete a category 171
- Calculator 172
- Switch sound profiles 173
- Change a sound profile 174
- Silence your device 174
- Create a custom sound profile 174
- Delete a sound profile 174
- Download a ring tone 175
- Turn on event sounds 175
- LED notification 176
- Typing basics 178
- Typing input methods 179
- Typing options 179
- Spelling checker 180
- Check spelling 181
- Custom dictionary 183
- AutoText 184
- Change an AutoText entry 185
- Delete an AutoText entry 185
- Undo an AutoText change 185
- Typing shortcuts 186
- Troubleshooting: Typing 186
- Language 187
- Troubleshooting: Language 189
- Display and keyboard 190
- Set owner information 191
- Change the display font 191
- About organizing applications 191
- Add an application folder 192
- Change an application folder 192
- Move an application icon 192
- Hide an application icon 192
- Delete an application folder 192
- Keyboard 193
- Set the cursor speed 194
- Set the trackball sensitivity 194
- About themes 194
- Switch themes 194
- Troubleshooting: Display 195
- Search for messages 196
- Search criteria 196
- Manage message search results 197
- View a list of saved searches 198
- Change a saved search 198
- Delete a saved search 198
- Organizer data 199
- Search shortcuts 200
- Synchronization 201
- Bluetooth technology 207
- Bluetooth technology options 210
- Restrict outgoing calls 211
- Turn off a Bluetooth profile 212
- GPS technology 215
- I cannot use GPS technology 216
- Map basics 217
- Track your movement 218
- Navigation 219
- Maps bookmarks 220
- Map options 221
- Map shortcuts 223
- Troubleshooting: Maps 223
- Feature availability, 9 224
- Applications 225
- About adding applications 226
- Add an application 227
- Check for application updates 228
- Troubleshooting: Applications 229
- BlackBerry Device Software 230
- Software 233
- Wireless network coverage 234
- Wi-Fi technology 240
- About Wi-Fi profiles 242
- Delete a Wi-Fi profile 242
- Change a Wi-Fi profile 243
- UMA connection settings 246
- Power, battery, and memory 248
- SIM card 251
- Change a SIM card contact 252
- Delete a SIM card contact 252
- About SIM card security 253
- Change the SIM card PIN code 253
- Security 254
- Lock the keyboard 255
- Password keeper 256
- Encryption 258
- Set encryption strength 260
- About encryption keys 260
- Generate an encryption key 260
- Memory cleaning 261
- Certificates 262
- Certificate properties 264
- Send a certificate 265
- Delete a certificate 265
- Certificate status 266
- Revoke a certificate 267
- Certificate options 268
- PGP keys 270
- View properties for a PGP key 272
- PGP key properties 272
- Send a PGP key 272
- PGP key status 273
- Revoke a PGP key 274
- PGP key revocation reasons 274
- PGP key options 275
- Certificate servers 276
- Key stores 278
- Change the key store password 279
- Smart cards 281
- About smart password entry 283
- Turn off smart password entry 283
- Switch smart password filters 283
- Software tokens 285
- VPN settings 286
- About security self-tests 287
- Verify security software 287
- Turn on safe mode 288
- Troubleshooting: Security 291
- Service books 293
- Diagnostic reports 294
- Delete a diagnostic report 295
- Wi-Fi diagnostic reports 296
- Accessibility options 298
- TTY support 300
- Hearing aid mode 300
- Voice dialing 301
- BrickBreaker 302
- BrickBreaker scoring 303
- Play BrickBreaker 303
- Set the paddle speed 303
- Word Mole game 305
- Single-player games 306
- Multiplayer games 307
- Troubleshooting: Word Mole 308
- Glossary 310
- Legal notice 315
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