Blackberry Z10 User's Guide Page 32
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- Table of contents
- TROUBLESHOOTING
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Update BBM
Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and
associate BBM with your BlackBerry ID before you switch devices.
1. To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed
applications.
2. To download BBM 7.0 or later on your old device, visit the BlackBerry World storefront or www.bbm.com.
If you can't update your version of BBM, in BBM, press the key > Options > Back Up. Select a backup option.
What if I have contacts on my SIM card?
Your BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your device, contact your service provider.
If you saved contacts to your old SIM card, to make sure that those contacts aren't lost, you might need to copy those
contacts to your old device before you back up your device data.
Tip: To copy contacts from your SIM card to your old device's built-in media storage, in your contact list on your old device,
press the key > Micro SIM Phone Book. Press the key > Copy All To Contacts.
Transfer data to a new device using a computer and
BlackBerry Link
If your current BlackBerry device is running BlackBerry Device Software 5.0 or later, you can use BlackBerry Link to
transfer supported data and settings such as device settings, phone history, media files, browser bookmarks, and so on to
your new BlackBerry 10 device. This feature is designed to move personal data but not work data.
1. On your computer, download and install BlackBerry Link from www.blackberry.com/BlackBerryLink.
2. Open BlackBerry Link.
3. Connect your current BlackBerry device to your computer using a USB cable.
4. Complete the instructions on the screen.
5. When prompted, connect your new BlackBerry 10 device using a USB cable.
6. Complete the instructions on the screen.
Note
: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email
accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device,
visit the BlackBerry World storefront.
User Guide Setup and basics
32
- User Guide 1
- Published: 2014-05-07 2
- SWD-20140507102407767 2
- Contents 3
- Setup and basics 6
- Your device at a glance 7
- How do I get to the menu? 9
- User Guide Setup and basics 10
- Where are my apps? 13
- How do I edit or move text? 13
- Where do I find my files? 14
- How do I search? 15
- What is BlackBerry Link? 15
- Home screen at a glance 16
- Application icons 16
- Notification icons 19
- Remove the battery door 21
- Insert a media card 22
- Insert or remove the battery 23
- Using the touch screen 25
- Select items 26
- View the BlackBerry Hub 28
- Show the menus 29
- Personalizing your device 30
- Device Switch 31
- BlackBerry Link 32
- After you switch devices 34
- BlackBerry ID 36
- Phone and voice 40
- Make a call 41
- Answer or decline a call 41
- Put a call on hold 42
- Take notes during a call 42
- Start a conference call 42
- Answering calls automatically 43
- Move a call to BBM Video 44
- Block calls 45
- Set up call forwarding 46
- Turn on Priority Calling 46
- Find your own phone number 47
- View your call summary 48
- Notifications and ring tones 49
- User Guide Phone and voice 50
- Turn off Instant Previews 52
- Voicemail 54
- Voice Control 56
- Type using voice dictation 58
- BlackBerry Hub and email 62
- Add an email account 65
- Setting up work accounts 66
- Change account settings 68
- View filed email 70
- Search for a message 70
- Create a priority rule 72
- View attachments sent to you 72
- Sort attachments 73
- Reply to or forward an email 74
- Managing messages 75
- Flag a message 76
- Save a draft email 76
- Securing your email 77
- Secure email icons 78
- Navigating the BlackBerry Hub 79
- Refresh your list of messages 81
- Set an out-of-office reply 82
- Color code your accounts 83
- About public warning messages 85
- Facebook 87
- LinkedIn 87
- About joyn 88
- Start a joyn chat 88
- Call a joyn contact 89
- Start a joyn video share 89
- Send a file to a joyn contact 89
- Block a joyn contact 89
- Turn on joyn while roaming 90
- Change the media volume 91
- User Guide Media 92
- Camera app at a glance 93
- Record a video 94
- Turn on autofocus lock 94
- Record a video in stereo 94
- Using Time Shift mode 95
- Change the capture settings 96
- Change the camera settings 97
- Pictures 98
- Pictures app at a glance 99
- View your pictures 99
- Edit a picture 100
- Share a picture 100
- Create an album 101
- Troubleshooting: Pictures 102
- Music app at a glance 103
- Playing your music 103
- Shuffle your music 104
- Create a playlist 104
- Play, pause, or skip a song 104
- Edit or rename a playlist 105
- Music shortcuts 106
- Troubleshooting: Music 106
- Videos app at a glance 107
- Watch your videos 107
- BlackBerry Story Maker 108
- Creating and editing stories 109
- Media sharing 110
- Change your Games profile 111
- Add a game 112
- Add a game to your favorites 112
- Recommend a game 112
- Invite a Games friend to BBM 113
- Troubleshooting: Games 113
- Settings 114
- User Guide Settings 115
- BlackBerry 10 device? 117
- Battery and power 118
- Charge your device 119
- Battery and charging icons 120
- LED and battery notifications 122
- Dim the screen 123
- Decrease volume 123
- Close apps 123
- Turn off connections 123
- Device and battery safety 124
- Connections 125
- Give your device a nickname 126
- Wireless connections icons 126
- Choosing a connection 127
- Connections between devices 128
- Shared Internet connections 128
- Turn on airplane mode 129
- Mobile network 129
- Wi-Fi connections 131
- Delete a saved Wi-Fi network 132
- Wi-Fi network settings 133
- Add a VPN profile 134
- Troubleshooting: Wi-Fi 134
- Mobile Hotspot 135
- Internet tethering 137
- Bluetooth connections 138
- Turn off the My Car feature 140
- Supported Bluetooth profiles 141
- Troubleshooting: Bluetooth 143
- What is NFC? 143
- Turn on NFC 144
- Send a file using NFC 144
- Find your NFC settings 145
- Home screen shortcuts 146
- Send a text message 147
- Start a BBM chat 147
- Update your Facebook status 147
- Post a tweet 147
- Post a LinkedIn update 147
- Play music 148
- Clear the learned words list 149
- Show the keyboard 149
- Delete a word 150
- Typing on the Keyboard 151
- Cut, copy, and paste text 152
- Spell check 153
- Language 154
- Screen display 155
- Accessibility 156
- Turn on Magnify mode 157
- Turn on Hearing Aid mode 159
- Turn on TTY support 159
- Turn on Closed Captions 159
- BlackBerry Screen Reader 159
- Adjust the verbosity 161
- Gestures for the Home screen 165
- Media cards and storage 166
- Using a media card 168
- Turn on encryption 169
- Error messages: Media card 170
- Edit or delete a file 172
- Copy a file to your device 172
- View paired computers 172
- Applications and features 174
- Rename a folder 175
- Deleting apps 175
- Move an app out of a folder 175
- Calendar 176
- The Calendar app at a glance 177
- View your events 177
- Invite people to an event 178
- Add a location to an event 179
- Schedule a recurring event 179
- Hide a calendar 180
- Change or delete an event 180
- Create a follow-up meeting 180
- Add WebEx details to an event 181
- Join a WebEx event 182
- Change your default calendar 183
- Troubleshooting: Calendar app 184
- Contacts 185
- Contacts app at a glance 186
- Contact views 188
- Delete a contact 189
- Contact someone 190
- Search for a contact 191
- Filtering contacts 191
- Share a contact 192
- Troubleshooting: Contacts 192
- Setting the alarm clock 193
- Set additional alarms 194
- Manage your additional alarms 194
- Change your alarm tone 194
- Stopwatch 195
- World clock 196
- Turn on bedside mode 197
- Change the clock face 198
- BlackBerry World 199
- Browse categories 200
- Scan a QR code 200
- Clear your search history 200
- Turn on private browsing 200
- Cancel a subscription 201
- Rent a video 201
- Change your payment options 202
- Android apps 203
- Maps and GPS 204
- Start turn-by-turn directions 205
- My places 206
- View your recent places 207
- Clear your recent places 207
- Changing settings for Maps 208
- About location services 208
- Compass at a glance 210
- About the compass 210
- Troubleshooting: Compass 211
- Browsing the Internet 211
- Browser at a glance 212
- Go to a website 212
- Using Browser tabs 212
- Open a link in a new tab 213
- Share a link or picture 213
- Search for text on a webpage 213
- Organizing your bookmarks 216
- Change your bookmarks 216
- Delete a bookmark 216
- View your browsing history 216
- Browsing safely 217
- Troubleshooting: Browser 218
- Create your own smart tag 220
- Favorite a smart tag 221
- Share a smart tag 221
- Search your device 222
- Filter your search results 223
- Change your search settings 223
- File Manager 224
- Add a folder 225
- Sort files and folders 225
- Select multiple files 225
- Transferring files 226
- Save a file to your device 227
- Create a link for a file 227
- Calculator 228
- Calculator at a glance 229
- Calculate a tip 229
- BlackBerry Virtual Expert 230
- Productivity and work 232
- Lock your work space 233
- Delete your work space 233
- My device is quarantined 236
- Remember 237
- Add tags to an entry 238
- Format the text in an entry 238
- Change an entry 239
- Change the color of a folder 240
- Documents To Go 242
- Print To Go 242
- BlackBerry World for Work 243
- Enterprise IM 243
- Enterprise IM for Cisco 243
- BlackBerry Bridge 243
- BlackBerry Travel 243
- BlackBerry Work Drives 244
- Salesforce 244
- Adobe Reader 244
- Security and backup 245
- Lock or unlock your device 246
- Create a picture password 247
- Backing up your device data 249
- BlackBerry Protect 250
- Password Keeper 251
- Generate a random password 253
- Search in Password Keeper 253
- Lock Password Keeper 254
- Duplicate the password record 254
- Security settings 255
- Using Parental Controls 256
- About smart cards 257
- Use two-factor authentication 258
- Legal notice 260
- User Guide Legal notice 261
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