Blackberry Z10 User's Guide download pdf (Page 36)

Troubleshooting wizard: I'm having trouble switching to my BlackBerry 10

device

The troubleshooting wizard guides you through a series of questions and tasks that are intended to help you solve your

device switch issue.

Start the troubleshooting wizard

http://docs.blackberry.com/troubleshootingwizard/en

Note: This troubleshooting wizard is available in English only.

BlackBerry ID

A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry

, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With

BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps

when you switch devices. You should sign in with the same BlackBerry ID on all of your BlackBerry devices.

If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new

BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.

Set up a new BlackBerry ID

Tip

: It's important to choose a password that you can remember. For your BlackBerry ID username, be sure to use an email

address that you use frequently. Recovery details can be sent to the email address that you use as your BlackBerry ID

username if you forget your BlackBerry ID password. The email address that you use as a BlackBerry ID username doesn't

have to be associated with your BlackBerry device.

1. To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry ID screen, tap Create

New

2. Complete the instructions on the screen.

Change your BlackBerry ID password

1. On the home screen, swipe down from the top of the screen.

Tap Settings > BlackBerry ID.

3. Tap Change Password.

User Guide Setup and basics

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Blackberry Z10 User's Guide Page 36